parcelLab

The leading Operations Experience Management platform globally. We bring people and brands closer together by closing the experience gap post-sales and beyond.

parcelLab is the leading Operations Experience Management platform globally. We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 500+ brands worldwide, including IKEA, Bose, Puma, Farfetch and Nespresso. With offices in Munich, London, Paris and Boston, we have been highlighted by t

he Financial Times as one of the fastest-growing technology companies in Europe in 2021. It’s all in a day’s work for us:

– Monitoring over three million shipments per day
– Actively managing operations experiences in 153 countries across the globe
– Sending around seven million pro-active, personalized, event-driven emails
– Tracking shipping data from more than 150+ carriers worldwide, including DHL, FedEx & DPD
– Creating over 30 million reasons for people to fall in love with brands each day

For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy. Find out more at parcelLab.com

01/01/2024

🎆 Happy New Year from everyone at parcelLab! 🎆

Wishing you all a happy, healthy and prosperous 2024 💙

25/12/2023

🎄 Merry Christmas from everyone at parcelLab! 🎄

20/10/2023

On October 12 we held our first-ever Customer Day; bringing our customers together in Cologne for a day of networking, learning and exchanging ideas 🙌

We had the opportunity to share our product innovations and roadmap, get real-time feedback from our customers, and deliver an interactive workshop to show exactly how our platform works.

Being able to connect with our customers is at the heart of everything we do; by partnering with them, we can ensure that we are building products to solve their problems 💙

28/07/2023

Happy 8th Birthday... to us! 🎉

Eight years ago today our co-founders Tobi, Julian and Anton signed the paperwork to launch parcelLab 😍

To celebrate, we asked the to share their birthday messages...

A big thanks to all who have joined us on the journey so far, and long may it continue 💙

24/07/2023

🎬 parcelLab Summer Off-Site 2023... what a week 😍

The whole came together in Madeira for a week of team building, aligning on goals and unwinding ahead of the second half of 2023.

Watch now to see what we got up to 👇

18/07/2023

Last week we had the pleasure of hosting our Summer Off-Site in beautiful Madeira 😍🇵🇹

A great week of team building, aligning on goals and unwinding.

The are all back home now and ready to take on the second half of 2023 🙌

22/06/2023

🏆 WINNERS! 🏆

We're delighted to announce that we've been named winners in the Customer Communication category at the K5 Awards 🎉

A big thanks to all who voted for us to get to the final stage, and to the judging panel who chose us as winners 🙌

Congrats to the other finalists too: Salesforce, Sinch, Userlike and Chatchamp 👏

24/04/2023

A huge congratulations to parcelLab's Anton Eder and Angus Knights for completing the London Marathon over the weekend 👏

Raising money for Changing Faces, Anton finished in 04:21:11, whilst Angus, running in a two-person camel costume with friend Robbie (😳), completed the course in 05:24:47 💪

We're so proud of them both - you still have time to donate to Changing Faces: https://hubs.ly/Q01Mt_QJ0

Adresse

Kapellenweg 6
Munich
81371

Webseite

https://parcellab.com/

Benachrichtigungen

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