Nexcom

Nexcom We spare customers from bad customer service.

We partner with clients to improve satisfaction, customer retention and life-time value through hyper convenient customer service. We are a team of innovative, passionate, and dedicated people who think it is our most important obligation to automate as many routine tasks as possible in customer service centers and provide tools that ensure a quick, efficient, and high-quality customer experience.

We provide automated, digital solutions that carefully monitor and evaluate all customer contacts and use the huge amount of data to improve the customer experience and the cost of operations while informing and educating agents.

24/07/2026

VIBE is now up and running in Iceland, and it's exciting to see it making the headlines đźš•

We had a great time at the Autocab Roadshow in Manchester last week! đźš•It was great meeting so many operators, partners, ...
13/07/2026

We had a great time at the Autocab Roadshow in Manchester last week! đźš•

It was great meeting so many operators, partners, and industry professionals, and having the opportunity to showcase VIBE, our voice AI solution.

A big thank you to everyone who stopped by to chat, ask questions and enjoy the chocolates! Looking forward to continuing the conversations and helping more businesses discover what's possible with voice AI.

We’re excited to announce that we have entered into an agreement with Industriens Pensionsforsikringer A/S (IP) on an AI...
07/01/2026

We’re excited to announce that we have entered into an agreement with Industriens Pensionsforsikringer A/S (IP) on an AI Agent Assist for live customer support 🚀

The AI assistant will be used directly by IP’s customer service teams during live calls. As conversations unfold, it supports agents with contextual knowledge, suggested answers, and relevant information in real time, thereby contributing to faster case handling, higher quality advice and a more consistent customer experience.

The solution is built specifically for complex customer conversations within the pension and insurance area, where accuracy and high quality are crucial.

“We are very pleased with the extended trust from Industriens Pensionsforsikringer,” says Rolf Adamson, CEO of Nexcom A/S. “With the AI assistant, employees are directly assisted in customer dialogue and combine human expertise with AI-driven decision support. This provides both better service to customers and increased efficiency for the organization.”

Read the full company announcement here:

North America1100 Peachtree Street NE, Suite 200 GA 30309 Atlanta, [email protected] 59B1253 CopenhagenDenmarkPhone: +45 4576 [email protected]

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Toldbodgade 59B
Copenhagen
1253

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