Evenstad

16/11/2021

Customers are looking for personalization when buying products. The future trend is the use of augmented reality (AR) in customer-oriented chatbots.

What is augmented reality? ⚙️
How can you benefit from using augmented reality and chatbot integration? ⚙️

Come and read our blog post to find out how adding AR to the spectrum opens up a whole new world of surrounding shopping experiences.
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Customers are looking for personalization when buying products. Most purchases are made online, therefore companies are turning to advanced technologies to facilitate an interactive and engaging shopping experience for their customers. The future trend is the use of augmented reality (AR) in custome...

09/11/2021

Advantages of using chatbots in learning applications

Nowadays there are millions of mobile apps on our planet. In this blog post we’ll be looking at how people can benefit from using AI-based chatbots for educational purposes.

How can AI-based apps make studying more engaging and interactive?
How can students benefit from using language chatbots to learn foreign languages?
In what ways can chatbots be useful for the teacher?

Read more about AI-based learning apps and get answers to questions on our blog!
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Nowadays there are millions of mobile apps on our planet. There is no doubt that the mobile application increases the quality and the visibility of the brand on the web. Thus, a mobile application seems to be mandatory for a lot of companies. Famous applications such as Amazon, Starbucks, H&M and Ub...

07/11/2021

📣 You are welcome to join us on 9/11/21 at 10.30 on free webinar 👉 How to benefit from using conversational AI in your business.

Webinar is hosted by Evenstad - conversational AI solution professional and TVG Eesti, Microsoft Azure service provider in Baltics.

Conversational AI is rapidly changing the way businesses interact with their customers. 24/7 support and self-service options have become the norm while more and more clients expect service through social media. This webinar is for business professionals looking to improve customer experience with conversational AI solutions on the cloud.

The main topics we will discuss during the webinar:

✅ how are chatbots disrupting the customer service landscape
✅ conversational AI in lead generation and gamification marketing
✅ integrating conversational AI with Azure services
✅ best practices for setting up a chatbot

The webinar will be conducted by Heigo Tornik, the CTO of Evenstad.

Date: Tuesday, November 9th, 2021
Time: 10.30 AM - 11.00 AM (GMT +2)
Cost: FREE
Where: Online - Microsoft Teams

👉 REGISTER HERE: https://bit.ly/3q3Q4JE

04/11/2021

How to benefit from using conversational AI in your company?

Chatbots are the future of customer service. Conversational AI (aka chatbot) is like a customer service representative, who can help customers quickly and accurately with most of their questions. Come join us and learn why conversational AI is necessary and how it can create an efficient and convenient customer support for your company’s website.

The webinar will be conducted by our own team member Heigo Tornik, who is the CTO of Evenstad.

What are you waiting for?

Register now and learn more about the world of conversational AI!

https://teams.microsoft.com/registration/R3aolMEAYEScvmx-3nwyMQ,EmdK313nMUOAo-AVsjhb3w,ch3tvZqK-EeH3rJd6QuVSw,aOoPA4ug-keiAYa6OrSjcA,pWVBzt1d3kCu97hBiX2epw,qW5DXTqi-k2-6Oq7Ycbx-g?mode=read&tenantId=94a87647-00c1-4460-9cbe-6c7ede7c3231

02/11/2021

Looking for a chatbot for your website?

Our team offers a special chatbot solution for your website. This means that the Artificial Assistant’s chat stream is created by an Evenstad AI trainer. He uses information from previous customer inquiries and takes into account the structure of the company's website and customer base. This way we can be sure that the chatbot understands the customer's concern and can give answers to their questions.

Find out more on our website:
👉 https://en.evenstad.ai/

25/10/2021

How do we create an Artificial Assistant? 👨‍🔧

We will create a personalized Artificial Assistant for your company within the project.
It's as simple as 1-2-3-4:

1) We map the most common customer inquiries and find the most elegant solutions for them.

2) We create an Artificial Assistant who can help customers in all mapped cases. In addition, Artificial Assistant solves even the most challenging questions such as "How are you?".

We teach the artificial assistant to speak several languages ​​and interface it with all existing IT systems. In this way, we ensure a smooth customer experience that is not limited to standard answers.

3) It's time to put the Artificial Assistant to work. We install it on your website where customers can easily find it. The artificial assistant automatically answers the customer's questions and forwards them to the customer service representative only when the customer's concern requires human intervention.

4) We analyze customer conversations and map new customer inquiries. Based on the analysis, we are preparing a follow-up project to further supplement the Artificial Assistant's database.

Check it out now!
👉 https://en.evenstad.ai/

18/10/2021

How is an artificial assistant useful? 🦾

An artificial assistant is most useful if the company has a large customer service burden and a number of frequently asked questions. That's why we focus on medium and large B2C companies.

Find out more on our website:
👉 https://en.evenstad.ai/

13/10/2021

Does your customer support have frequently asked questions and is always overloaded?

We can solve this problem together and automate up to 80% of customers' questions!
We will install an artificial assistant on your website who responds to the customers immediately, even during non-working hours.

Contact us and we will make your company's customer support’s lives easier and happier!

Get started today:
👉 https://en.evenstad.ai/

04/10/2021

How does an artificial assistant work? ⚙️

The working principle of an artificial assistant is quite simple. Once we have made sure, what kind of advice your customers need the most, the AI trainer takes that information to the artificial assistant’s database. When a customer asks about a topic that the artificial assistant knows about, he grabs the necessary information from the database, completes it depending on the exact question and answers the customer.

From a technical point of view of an artificial assistant, the most important is the ability to read a computer's intent. To do this, the artificial assistant must be trained in advance. The AI trainer offers the widest possible range of ways to ask the question. Based on this, a machine learning algorithm is launched, which gives the assistant the ability to recognize a much larger number of question variations.

Find out more on our website:
👉 https://www.evenstad.ee/?lang=en

27/09/2021

Why is an artificial assistant necessary? 💡

An artificial assistant helps to create an efficient and convenient customer support for the company’s website. The customer gets answers to their questions faster, which increases customer satisfaction.

A personalised chatbot solution will be created for your website, with content and additional features that fit well with the company's clientele. The independent work of the artificial assistant improves the communication between the client and the company.

Your business does not have to worry about developing the chatbot, and you can be sure that customer inquiries will be resolved as efficiently as possible.

Check it out now!
👉 https://www.evenstad.ee/?lang=en

20/09/2021

Who is an artificial assistant?🤖

An artificial assistant (aka chatbot) is like a customer service representative, who can help customers quickly and accurately with most of their questions. For other questions, an artificial assistant will help your client find the right person who can answer their question.

An artificial assistant is most useful if the company has a large customer service burden and a number of frequently asked questions. We want to offer your company cooperation and a complete solution.

Our goal is to reduce the burden of your customer support and make the lives of your clients easier by resolving their questions and problems quickly.

Find out more on our website:
👉 https://www.evenstad.ee/?lang=en

13/09/2021

Meie eelmine blogipostitus rääkis juturobotitest kui klienditeeninduse tulevikust. Sel korral saavad lugejad aga laialdast informatsiooni erinevate juturobotite ning nende funktsioonide kohta.

Kas Sina teadsid, et meie igapäevaelusid muudavad lihtsamaks tervishoiu-, lennufirma- ja hotellitööstuses kasutatavad broneerimisrobotid?
Kuidas erinevad juturobotid toimivad? Milline vestlusroboti tüüp sobib just Sinu ettevõttele?

Nendele küsimustele saab vastused ja veel palju muud huvitavat teada meie blogist.

Viska pilk peale!
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Nagu me teame, vestlusbotite eesmärk on asendada või täiendada rakendusi veebisaidil, lastes kasutajatel lihtsalt vestluse kaudu teenusega suhelda. Kuidas need toimivad? Need arvutiprogrammid, mida üldiselt nimetatakse robotiteks, suudavad töödelda loomulikku keelt ja pakuvad vastuseid kasutaj...