x-hoppers

x-hoppers Moving Retail Communications Beyond the Headset To learn more, visit us at www.x-hoppers.com

x-hoppers is a complete retail communication solution that combines wireless headsets, smart call points and AI-powered features to improve customer experience. Powered by Wildix, a leading UCaaS vendor with 20 years of industry experience, x-hoppers connects store associates to a secure broadcast where they can instantly collaborate and receive incoming calls and notifications, including AI theft

-detection alerts, to streamline processes and reduce shrink. With over 250 integrations, including an AI Coach, x-hoppers cuts training time in half and equips shop assistants with all the tools they need to provide an outstanding in-store experience.

Our UK retail report is out, but how does the U.S. compare? 🇺🇸📊 We just wrapped up our study of over 1,100 American shop...
29/05/2026

Our UK retail report is out, but how does the U.S. compare? 🇺🇸📊

We just wrapped up our study of over 1,100 American shoppers and retail leaders to pinpoint the tech gaps holding back in-store conversion in the United States.

Download the full U.S. report to learn more. 🔗 https://www.x-hoppers.com/us-consumer-retailer-report-2026/

26/05/2026

"Order 587 is ready to be collected on shelf B3." 📦✨

In-store pickup shouldn't mean making your customers wait around while staff search the back room for their packages.

With x-hoppers, store associates get instant order locations whispered right into their headsets just by asking. Check out the video to see how hands-free AI tech takes the friction out of BOPIS! 👇🎬

Is your store tech actually working as a team? 🎧❌While 3 in 4 UK retailers have a documented “connected store" strategy,...
21/05/2026

Is your store tech actually working as a team? 🎧❌

While 3 in 4 UK retailers have a documented “connected store" strategy, 46% admit their systems don't actually talk to each other.

Fragmented tools are isolating store colleagues, slowing down customer service and leaving managers with major blind spots on the shop floor.

We surveyed over 1,100 UK shoppers and retail leaders to uncover exactly where the high street's digital strategy is hitting a wall.

Download the complete report to learn more!

19/05/2026

"Hey x-hoppers, are there any cordless drills in the stockroom?" 🗣️⚡

When items run low, your team shouldn't have to leave the sales floor to search for inventory.
With x-hoppers’s AI assistant, store associates can instantly find out exactly where an item is located just by asking their headsets. Watch the video to see how hands-free tech saves the sale! 🎬👇

Is your management routine feeling a bit... fragmented? 🧩When you oversee multiple stores, being in two places at once i...
14/05/2026

Is your management routine feeling a bit... fragmented? 🧩

When you oversee multiple stores, being in two places at once is usually impossible. But with x-hoppers, the distance between your office and the sales floor disappears, turning a fragmented management challenge into something much more manageable.

Check out our latest blog post and follow "Matt," a multi-unit manager, as he uses the x-hoppers mobile and web apps to:

✅ Sync teams
✅ Provide instant support
✅ Boost operational agility
✅ Offer data-backed coaching

12/05/2026

New hire? No problem. 🎧

Ever seen a new associate wander the floor looking for help with a task? Imagine if they had all the answers at hand!

In this quick video, discover how x-hoppers’s AI assistant walks a team member through the store’s closing procedure, from balancing registers to locking up, on demand and straight from the sales floor.

✅ Boost consistency: One set of instructions for every store.

✅ Empower staff: Give them the answers they need, right when they need them.

✅ Save time: Let your managers focus on what they do best.

From "I don’t know" to "Here is exactly how that works." 🗣️✨When a customer hears "I don’t know," you don't just risk lo...
07/05/2026

From "I don’t know" to "Here is exactly how that works." 🗣️✨

When a customer hears "I don’t know," you don't just risk losing a sale; you risk losing their trust.

But what if every associate had the collective knowledge of your entire company right in their ear?

Our new blog dives into how x-hoppers bridges the knowledge gap in DIY retail. See how a smart headset system helps your team:

⭐ Find the right person for the job instantly.
⭐ Get AI-powered product comparisons via voice.
⭐ Stay informed on recalls and daily huddles without leaving the floor.

Empower your team to give the expert advice your customers crave. 🚀

Ever felt like your in-store comms distract more than help? When everyone is on one channel, it’s easy for important mes...
28/04/2026

Ever felt like your in-store comms distract more than help?

When everyone is on one channel, it’s easy for important messages to get lost.

There’s a better way to stay connected without the headache. Smart broadcasts allow your team to:

👂 Hear only what matters: Dedicated channels for departments like "Fitting Rooms" or "Garden Center."

⏰ Schedule updates: Use text-to-speech to set departmental reminders for the morning shift.

📲 Connect stores: Check stock at a neighboring location instantly without leaving the customer’s side.

🤖 Integrate everything: Get security or self-checkout alerts sent directly to your headset.

Whether you’re managing one shop or a national chain, don't let communication friction slow you down.

Big News! 🌟 We’ve won the “In-store bot solution of the year” award!We just took home a major trophy at the 2026 RetailT...
24/04/2026

Big News! 🌟 We’ve won the “In-store bot solution of the year” award!

We just took home a major trophy at the 2026 RetailTech Breakthrough Awards! 🏆

What does this mean? Our award-winning AI assistant gives in-store staff "superpowers" through their headsets:

✨ Instant answers: Staff get real-time info on stock and prices through their headsets so they never have to leave your side.

✨ Faster service: Our AI automatically alerts the right team member the moment a customer needs help at a self-checkout, collection point or even a specific product.

✨ Expert advice: Associates can have an agentic AI assistant in their ear, turning every team member into a product pro.

We’re proud to build the technology that makes shopping smoother, faster and more human. 🚀

Last chance! See x-hoppers in action at stand K20! 🌟It’s the final day of RTS 2026! If you haven’t visited us at stand K...
23/04/2026

Last chance! See x-hoppers in action at stand K20! 🌟

It’s the final day of RTS 2026! If you haven’t visited us at stand K20 yet, now is the time. Come see how our award-winning solution bridges the gap between store technology and your people. 🎧

Grab a free demo and discover how x-hoppers can help you:

Connect teams: Unite frontline staff with each other, other units, contact centres and head office all on one platform.

Train faster: Give associates instant access to knowledge to turn new hires into experts with the help of our AI assistant.

Serve smarter: Quickly support customers in need with smart call points and system alerts.

Don’t head home without seeing the future of the connected store!

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Laeva Tn. 2
Tallinn
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