27/08/2025
Medieval castles require constant repairs and attention to detail. Unlike Hogwart's Castle in novels, systems are not magically repaired with the swish of a wand and complicated computerized central air and heating systems are amenities required by even the most steadfast historian or Luddite.
An English medieval castle in Kent dating back to the 12th century, he knew that effective would be a daunting, but necessary undertaking. While it withstood catapults, and battering rams in the time of Edward the First, today's threats are of a more mundane nature. Corrosion, erosion and contamination aren't lethal but just as capable of shutting it dow The castle is currently used as a conference and tourist centre. As with today's manufacturing operations, organizing, scheduling and tracking the work done on the castle and its grounds is key.
Its facilities management system was as antiquated as the castle itself was a pure paper system with no tracking or accountability. Team needed to streamline and automate the maintenance process to ensure equipment was running smoothly before guests were affected. A seasoned veteran of facilities management, team understood the importance of an efficient computerized maintenance management system.
staff consist of multiple trades works inside the castle and manage the rest of the 500- acre estate. Equipment is diverse: boilers, plumbing systems, computerized lighting, vehicles, farm machinery, catering equipment, laundry, air conditioning, fiber optic lighting, computer systems, network infrastructure, security and fire alarms.
WORK STATUS
Before the implementation of a CMMS, there was uncertainty in the status of work requests submitted by service staff, Similarly, maintenance workers were unsure whether a request had been duplicated.
Employees now use the system's work request feature to enter a request using only the description of the work required. Additional information is added by the maintenance staff later. Details of the work done and materials used are filled in so the work order costs and details are recorded against the equipment on which it was performed. Work requests are entered directly on the computer thus saving several steps in the process.
The ease of entering detailed information into the database enables managers to see a full cost and repair history for every piece of equipment. High cost and inefficient equipment are highlighted for continuous improvement. Additionally, this system shows where maintenance time is consumed - not always where people think.