Capital Technology

26/01/2021

Technical Support Engineer responsibilities include:
1- Taking ownership of customer issues reported and seeing problems through to resolution ( in terms of network troubleshooting, client PC and POS, Printer connectivity , scanner,...)
2- Ask customers targeted questions to quickly understand the root of the problem and do the 1st line support, or report it to the 2nd line support
3- provide prompt and accurate feedback to customers , and follow up with 2nd level team till case close
4- CCNA certified is preferred
5- MCP Certified is preferred ( Microsoft windows 10 _
6- have knowledge with printer network and usb installation and troubleshooting
7- have knowledge of network switching and routing
8- expert POS installation and troubleshooting

Please send your CV with the certification to
[email protected]
Subject:HD-SUPP-01
all E-mails without CV will be ignored

23/01/2021

Hardware sizing and configuration ?
Hardware sizing is a process wherein data is gathered on usage scenarios and then through analysis one may predict the optimal hardware configuration for a given usage scenario. The information in this section helps CAPITAL TECHNOLOGY clients achieve high service levels and reduce risk by properly configuring and avoid any over sell at sizing phase
The sizing will help your organizing to have the best resources to grantee HW performance or Microsoft Azure could hosting estimate, including Best IPOS that needed to grantee the Storage and data processing

Do not let the chance to get free assessment for your current Hardware or cloud hosting estimate or get free new sizing for your new Data Center.

For more support please don’t hesitate to contact us
[email protected]
+201000044741
+2033743094 ext 101

20/01/2021

We are looking for an active telesales agent that will be the liaison between our company and its current customers and potential customers using B2B data. The successful candidate will be able to accept ownership for effectively generate leads and identify customer needs in terms Hardware requirements and Software requirements.
Responsibilities
• Manage large amounts of outbound calls
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to up sell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level in terms of technical and communication
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a call center role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with call center agent process and lead generation
• Have a proven experience at information technology and HP, dell, Microsoft products
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Provide call daily report
• Team player

Company location : Hadaik El Ahram Giza Egypt

20/01/2021

We are looking for an active Call Center agent that will be the liaison between our company and its current customers and potential customers using B2B data. The successful candidate will be able to accept ownership for effectively generate leads and identify customer needs in terms Hardware requirements and Software requirements.
Responsibilities
• Manage large amounts of outbound calls
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to up sell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level in terms of technical and communication
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a call center role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with call center agent process and lead generation
• Have a proven experience at information technology and HP, dell, Microsoft products
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Provide call daily report
• Team player

21/12/2020

Ransomware?! Everything you need to know about Ransomware attacks how it works and how to remove it…

#

What is Ransomware Attack? Ransomware is a type of malware attack in which the attacker locks and encrypts the victim’s data and then dema...

28/11/2020

Full Stack Developer Responsibilities:
Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Full Stack Developer Requirements:
Degree in Computer Science.
Strong organizational and project management skills.
Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
Familiarity with database technology such as MySQL, Oracle and MongoDB.
Excellent verbal communication skills.
Good problem solving skills.
Attention to detail.

Mini number of work experience is 5 years

All Question must be answered , any missing answer the application will be ignored

08/11/2020

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

05/11/2020

• we are looking for a qualified sales account manager to join our team. you will be responsible for developing long-team relationships with customers.
Responsibilities:
• develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Resolve conflicts and provide solutions to customers in a timely manner.
• set and track sales account targets,aligned with company objectives.
• suggest actions to improve sales performance and identify opportunities for growth.Assesses client IT needs and makes recommendations, including IT equipment and service packages
• Prepares sales visits and presentations to pitch product, service, and combination packages to clients.Provides technical advice after sales.
• Answers questions, describes benefits, and discusses pros and cons of various competing products or services.
• Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research.
Requirements:
• . proven work experience as a sales account manager or sales account executive
• hands on experience in sales and an ability to deliver excellent experience to
customers
• understanding of sales performance metrics
• Excellent communication and negotation skills.
• familiarity with the IT industry, and stays updated on trends and innovative products.
• Experience in Work for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
• Experience with Information Technology Management for Business.
Benfits:
sales commision 1%.
• medical and social insurance.
• work from 9:00 am,,to 5:00 pm.

"please send your CV to:[email protected](subject sales account manager-SA01).

05/11/2020

Telesales Representative Job Vacancy
We are looking for a well-spoken Telesales Representative to be responsible for soliciting sales and donations over the telephone. The Telesales Representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reaction, lead generation
A successful Telesales Representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
Telesales Representative Responsibilities:
• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.
Telesales Representative Requirements:
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem solving skills.
• The ability to handle rejection and stress in soliciting customers.

Total Number requested : three
Location : Hadayak EL Ahram

Basic Salary + Commission + company benefits

03/11/2020

Design and build UI's, frameworks, toolsets, components, navigation elements and customization for an extensive, highly interactive application.
Use of Native Modules and Native UI components from both IOS and Android.
Deployment to both App Store and Playstore.
Create software code, unit tests and assist with encoding, testing, debugging, and documentation.
Improve product quality through code reviews, writing effective unit tests, and collaborating with QA to implement automation testing where appropriate.
Follow the best practices while developing the app and also keeping everything structured and well documented.
Use CI/CD for smooth deployment.
Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner

Job Requirements:
1+ years of experience working with mobile development
1+ years of experience in Flutter Development
Hands-on with native Android and IOS: To build custom Flutter Packages.
Flutter: To build cross-platform mobile apps for Android, IOS, and Web.
Familiar with state management tools such as provider and bloc
Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
Understanding of code versioning tools (Bitbucket, Github .. etc)
Details oriented and have a sense of responsibility for their work
Preferred Experience:

Must show your previous work.
Experience in Flutter Development.
Published at least 2 apps with flutter
Published at least 1 app with android and ios is a bonus.
Have experience with Flutter for both iOS and Android.
Familiarity with RESTful APIs
Good in Design pattern and architecture pattern.
Knowledge of modern authorization mechanism.
Keywords:
Computer Science
Flutter
Information Technology (IT)
Software Development
Android
IOS
RESTful
Bitbucket
Github
Firebase