16/09/2026
Position: Technical Support Engineer
Location: Heliopolis
Job Type: Full-Time
About Optimum Solution:
Optimum Solution is a leading provider of IT solutions, offering a wide range of services and products from top-tier vendors. We deliver exceptional value through cutting-edge technology and professional support.
Role Overview:
We are seeking a Technical Support Engineer to provide expert troubleshooting, system maintenance, and IT support to ensure seamless operations for our clients.
Responsibilities:
Diagnose and resolve, software, and network issues.
Provide remote and on-site technical support to clients.
Install, configure, and maintain IT systems and applications.
Monitor system performance and ensure optimal operation.
Document technical issues and solutions for future reference.
Qualifications:
Bachelor’s degree in Computer Science, IT, or a related field.
Proven experience in technical support or IT helpdesk roles.
Strong knowledge of operating systems, networking, and troubleshooting.
Excellent problem-solving and communication skills.
How to Apply:
Interested candidates are encouraged to send their updated CV to [email protected]