Secret Source

Secret Source Secret Source is a new breed of outsourcing based fully in Europe. We offer the best of both worlds. Affordable programming with exceptional quality.

We are a team of technology enthusiasts based in sunny Las Palmas in Gran Canaria. Our team is made up of English project managers and a Gran Canarian programming and design team based in Las Palmas in the sunny Canary islands

Our programming specialities include:

Mobile development specifically iOS and Android. Open Source CMS particularly WordPress and Drupal
E-Commerce using Magento and Woocommerce
Ruby on Rails
Unity
PHP (Laravel)

How do you ensure your team feels like they're truly part of something bigger?It’s about more than just showing up; it's...
04/09/2024

How do you ensure your team feels like they're truly part of something bigger?

It’s about more than just showing up; it's about feeling valued and integral to the mission that drives us all forward. In this blog post we share practical ways leaders can encourage this sense of belonging, from recognising contributions to involving team members in meaningful decisions.

At Secret Source, we've seen firsthand the impact of these practices on employee satisfaction and retention. Regularly measuring happiness and facilitating open communication channels is important to ensure every team member feels valued and heard.

For those committed to building a culture where every employee feels they matter, read on below:

https://www.secret-source.eu/how-to-improve-employee-retention-part-4-mattering-at-work/

02/09/2024

Communicating in English is a really important factor when working with multinational teams.

However, it's not just about ensuring everyone speaks English, it's about making sure communication is clear when it comes to discussing technical and complex project details.

One way of discovering the true language level of an outsourcing partner is to see what language is used in the day-to-day running of the company. In a perfect world, your outsourcing partner speaks all day in English both with you and with their colleagues.

In this webinar clip Sarah Ward-Web, our Account Development Manager, brings us insights on this essential topic:

Question 4: What language do you speak in-house?

🎬 Watch this short clip to continue the discussion!

Upgrading a legacy system? Challenge Accepted!Have you ever inherited a project built by "old developers"? 🤔Picture this...
30/08/2024

Upgrading a legacy system? Challenge Accepted!

Have you ever inherited a project built by "old developers"? 🤔

Picture this: A software platform managing a bustling fleet of electric cars, thousands of daily users, a backlog of new features longer than your arm, all built on a platform that was approaching end of life. Our challenge? To modernise the outdated system while keeping up with our client's rapid expansion!

Interested in how we approached this challenge? Check out our case study on updating a legacy system.

https://www.secret-source.eu/the-challenges-inheriting-a-legacy-system/

Here at Secret Source, we once believed micromanagement was the key to delivering exceptional client results. However, w...
28/08/2024

Here at Secret Source, we once believed micromanagement was the key to delivering exceptional client results. However, we soon realised that this approach stifled creativity and hindered our team's ability to thrive.

By shifting to a collaborative model and empowering our team with autonomy and ownership, we transformed our company and the quality of our client work.

Autonomy in the workplace is crucial—it's about giving your team the freedom to innovate and make decisions. Yet, finding the right balance between support and autonomy is essential.

Keen to learn more about how to manage your team without micromanaging? Check out our blog post below 👇

https://www.secret-source.eu/stop-micromanaging-your-outsourcing-team%ef%bf%bc/

🌟 What truly brings happiness at work? It's a complex topic with various perspectives.If you google "factors that make y...
26/08/2024

🌟 What truly brings happiness at work? It's a complex topic with various perspectives.

If you google "factors that make you happy at work," you'll find lists ranging from 5 to 25 essential elements.

Today, let's simplify it to five key factors that align with our fundamental human needs. These are taken from the US Surgeon General's guidelines for wellbeing in the workplace.

💥 Safety: This is the most important one. You need to feel you are safe at work. Safe against bullying or discrimination and that your job is secure. It also means you feel safe to speak up - you feel psychological safety.

💥 Connection and Community: You need to feel you are included and part of a team, and that you have the support you need around you.

💥 Autonomy: Empowerment to control your work, trusted to take charge, and not unfairly blamed fosters a sense of ownership and flexibility, resonating with our need for autonomy.

💥 Purpose: Feeling that you have control over your work and that you are trusted and won’t be blamed if anything goes wrong. You need to feel some sense of ownership.

💥 Opportunities for Growth: Finally you need to feel that there is a future in your job, that you are going to grow. This is based on the human needs for learning and a sense of accomplishment.

But where do salary and benefits fit into this equation? They're intertwined with security and recognition. You need a big enough salary to feel safe and recognised for your work.

While there's no one-size-fits-all formula for team happiness, focusing intentionally on these five pillars is a good start.

Remember, happiness is subjective and ever-evolving. While we can't guarantee happiness, we can create nurturing environments that maximise its likelihood.

Just as a skilled gardener tends to their plants, providing optimal conditions for growth, we can cultivate the seeds of happiness within our teams. 🌱

When it comes to IT outsourcing, fun might not be the first word that comes to mind, but it's an essential ingredient fo...
22/08/2024

When it comes to IT outsourcing, fun might not be the first word that comes to mind, but it's an essential ingredient for a successful and productive team. Why? Because fun translates to better communication, collaboration, and team building, which all lead to happier, more productive employees and lower turnover rates.

So, how do you make outsourcing fun?

➡️ Building personal relationships: research shows that teams who have a personal connection with one another work better together and are more likely to achieve shared goals.

➡️ Embrace technology: with the right tools and platforms, remote work can be just as engaging and collaborative as working in a shared physical environment.

Follow our blog link to read more: https://www.secret-source.eu/two-easy-steps-to-make-it-outsourcing-fun/

20/08/2024

If you're considering outsourcing your IT project, you might want to consider the qualifications and expertise of your outsourcer's project manager too.

We all know that project management is essential to ensuring that a project runs smoothly and successfully. However, do you have an outsourcer who can provide a reliable project manager and see the bigger picture of your project needs?

At Secret Source, we always consider the project as a whole, not only who will develop the project but also who will manage it and all the additional skills that are often required for your project.

Sarah Ward-Web, our Account Development Manager, explored this topic in a recent webinar.

🎬 Watch back the clip here >>

14/08/2024

How can you make your outsourcing team perform better?

➡️ Make the relationship enjoyable, both for you and your team.

Research consistently shows that maintaining a positive work environment and promoting employee happiness can significantly impact a business's success.

In this short webinar snippet our founder, Richard Clarke, shares his ideas on how to successfully:

📌 Build personal relationships with your outsourced team
📌 Create an environment where positivity is the norm

Have you seen the benefits of a creating a positive work environment? We'd love to hear your experiences in the comments below.

Work should be more than just a place you go to earn a paycheck—it should be an environment where you thrive, make lifel...
12/08/2024

Work should be more than just a place you go to earn a paycheck—it should be an environment where you thrive, make lifelong connections, and find fulfilment.

At Secret Source, we firmly believe in this ethos and are committed to helping others achieve it.

Happiness at work is within your reach, whether you're a manager or an employee. Material rewards alone don't equate to true happiness. Reflecting on what truly matters beyond bonuses and titles is key.

The US Surgeon General say there are 5 essentials for workplace happiness:

1️⃣ Safety: Feeling secure physically and emotionally
2️⃣ Community: Being part of a supportive team
3️⃣ Autonomy: Having control over your work life
4️⃣ Purpose: Finding meaning in your work
5️⃣ Opportunity for Growth: Feeling challenged and developing professionally

Understanding your unique needs is important. While some thrive on autonomy and community, others prioritise purpose and growth.

If you're seeking happiness at work, start by assessing your needs and exploring small changes to fulfil them.

Many believe that to be truly happy at work you need a higher meaning, some kind of divine goal.However, purpose is not ...
08/08/2024

Many believe that to be truly happy at work you need a higher meaning, some kind of divine goal.

However, purpose is not always so clear-cut and you can still be very happy without feeling like you have some over-arching goal in life. Understanding why you do your work, recognising its impact, and feeling valued—all contribute to a sense of purpose.

About five years ago, one of our software teams hit a rough patch. They felt unseen and unappreciated.

Our client proposed a brilliant solution: gathering video testimonials from end-users of the software. When shown to our team, it worked wonders. Now, we have regular meetings where users share their stories directly with our developers.

Steven Bartlett (Diary of a CEO) implements a strategy in his companies with an internal chat channel called "impact." Here, teams share stories and positive feedback on how their efforts have positively impacted people worldwide.

If you want to help your team feel a small sense of purpose in their work, here are a couple of ideas ...

💫 Set up a Communication Channel: Whether it's Slack, Teams, or email, for sharing impact stories.

💫 Organise a Meeting: Gather your team and share stories or testimonials illustrating the difference their work is making.

🌐 Did you miss our webinar on reducing developer turnover?In this session, our experts shared practical tips for creatin...
06/08/2024

🌐 Did you miss our webinar on reducing developer turnover?

In this session, our experts shared practical tips for creating a supportive work environment that fosters long-term engagement and loyalty among developers.

What strategies have you implemented to reduce developer turnover? Share your thoughts and experiences in the comments below!

🎬 Watch back the webinar here: https://www.secret-source.eu/webinar-how-to-reduce-your-developer-turnover/

31/07/2024

Thinking of outsourcing your IT project? It is important to know that your definition of a senior developer is the same as your outsourcer’s.

In this webinar clip Sarah Ward-Web, Account Development Manager here at Secret Source, discusses how to assess and define a senior developer, ensuring you get the right people working on your team.

🎬 Question 1: How do you assess your developers?

Seniority is not just about the number of years of experience but also about the level of expertise and problem-solving skills. A senior developer understands the bigger picture and can design scalable solutions to complex problems. They bring a wealth of knowledge to the table and can mentor and guide junior developers to help them grow.

At Secret Source, we implement a professional ladder process that evaluates our team based on their technical and soft skills. This approach provides our clients with clear insights into each developer's experience and capabilities.

➡️ Keen to learn more? Watch the video clip to continue the conversation!

Dirección

Calle Bravo Murillo 34
Las Palmas De Gran Canaria
35003

Horario de Apertura

Lunes 09:00 - 17:00
Martes 09:00 - 17:00
Miércoles 09:00 - 17:00
Jueves 09:00 - 17:00
Viernes 09:00 - 17:00

Notificaciones

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