Web2Web Innovation

Web2Web Innovation We provide digital solutions for your business and we help you connect with your clients online.

19/10/2021

100% digital time and attendance tracking systmes are accessible through a website and/or an App. They are quick to implement, easy to maintain, flexible and provide reliable information.

In addition, they add these four advantages:

1- Daily record: Keep track of the start and end of the working day of your entire workforce.

2- Labor reports: The system creates daily, weekly and monthly labor reports for all employees, complying with current regulations.

3- In the cloud: The time record reports are automatically stored in the cloud. So they will always be available if a labor inspector requests them.

4- Telework: Record the start and end of the workday from a website or an app. As well as the location from where you clocked in.

More info? https://www.livebeep.com/control-horario/

Due to the impact that the use of social networks generates on the world population, companies have had to update and di...
08/10/2021

Due to the impact that the use of social networks generates on the world population, companies have had to update and diversify their customer service channels in order to be where their potential customers are. In addition, social networks can generate brand engagement, loyalty and much more information than a contact form.

In this post discover the 5 advantages of offering customer service through social networks.

Read the following article for more information about: the omnichannel strategy and how to apply it with the new digital customer: https://www.livebeep.com/estrategia-omnicanal

After-sales services are all the actions taken by the company after the sale to build customer loyalty. They can be, on ...
07/10/2021

After-sales services are all the actions taken by the company after the sale to build customer loyalty. They can be, on the one hand, technical services (repairs and maintenance) and, on the other hand, customer services (guidance and complaints). In this matter, we have to be allies of digital tools, as they will facilitate this task and the resolution will be more efficient.

For example: if a customer contacts us through the chat of a social network with a complaint (e.g. messenger), we can use an omnichannel platform to manage the message and from there we generate a follow-up ticket for the customer to follow the resolution of the incident by the company.

More info: https://www.livebeep.com/integracion-redes-sociales/?lang=en

In today's highly competitive and technological market, it is difficult to obtain an advantage over our competitors thro...
06/10/2021

In today's highly competitive and technological market, it is difficult to obtain an advantage over our competitors through price or product features, since consumers have at their disposal a large number of offers that are very similar to each other. Therefore, customer service becomes the basis for differentiation, satisfaction and loyalty.

Discover , a platform that will help you to improve your customer service. www.livebeep.com

Are you looking to improve teamwork in your company?🧐When your project grows and you start to delegate tasks to other pe...
24/09/2021

Are you looking to improve teamwork in your company?🧐

When your project grows and you start to delegate tasks to other people, it is time to think about what support we can rely on to make teamwork efficient. The tools you incorporate should facilitate communication and internal organization.

In this post we offer you a list about what this kind of tools should allow you to do.

👉More information: https://bit.ly/2Z7XxvA

How do simultaneous translations work?While assisting a user who does not speak your language via live chat or email, th...
15/09/2021

How do simultaneous translations work?

While assisting a user who does not speak your language via live chat or email, the system translates the messages on the spot and you can maintain a fluent communication.

More information? 👉https://bit.ly/391gLF9

Using a communication window on your website improves your online attention, the relationship with your visitors and gen...
14/09/2021

Using a communication window on your website improves your online attention, the relationship with your visitors and generates trust with users who do not know you, but you must make good use of this resource. In this post we offer you 6 tips for an excellent customer experience.

👉 Do you want more information? https://bit.ly/3nHB5UD

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