Advanced Computer Technologies

Advanced Computer Technologies Information Technology Sales, Service & Support - for the English speaking community in the Canary I

NEWS - Coming SoonThe next-generation wireless charging standard Qi v2.0 from the Wireless Power Consortium (WPC) focuse...
18/11/2023

NEWS - Coming Soon

The next-generation wireless charging standard Qi v2.0 from the Wireless Power Consortium (WPC) focuses on enhancing the wireless charging experience. It introduces magnetic connection technology, allowing for more precise alignment between the device and the charging base. This results in faster and more efficient charging, as well as increased convenience for users. Additionally, Qi v2.0 also offers extended power profiles to charge larger and more powerful devices. In summary, Qi v2.0 promises improved wireless charging in terms of speed, efficiency, and ease of use.

BEWARE OF FAKE NEWS!Fake news or hoaxes, have always existed. What has changed is the way they spread; they used to take...
26/06/2023

BEWARE OF FAKE NEWS!

Fake news or hoaxes, have always existed. What has changed is the way they spread; they used to take time to spread, but now they can reach everyone in just a few minutes.

In addition to the disinformation they generate, one of the most important aspects to bear in mind is that these publications can be dangerous for your cybersecurity. By using flashy headlines or celebrities to attract your attention, cybercriminals could steal your credentials or infect your device. What dangers are you exposed to?
- Identity theft: the user may be a victim of identity theft, as they are asked to log in to their usual social network when accessing the news.- Malware infection: devices can be infected because, in order to view the news item, you may be asked to install some kind of add-on or download an attachment.- Damage to online reputation: in the case of a company, it can be greatly affected if a fake news story about its brand goes viral.

Don't click! Check that the source of the news is reliable; check if it has been published on other portals (media, agencies, etc.); check the date of publication of the news (sometimes they spread old articles as if they were new), and clear your browser cookies from time to time to avoid biased content. In addition, if you see any suspicious news and you have doubts about its veracity, consult the social media profiles of the National Police or the Guardia Civil to find out about hoaxes that are circulating on the Internet.

HOW TO RECOGNISE SUSPICIOUS E-MAILS: DON'T BE FOOLEDThe probability of success of these attacks is currently around 80% ...
21/03/2023

HOW TO RECOGNISE SUSPICIOUS E-MAILS: DON'T BE FOOLED

The probability of success of these attacks is currently around 80% and all of them are random and fully automated, i.e. the cybercriminal does not have to send each of these emails to different users. Therefore, the cybercriminal only has to configure it, supervise the attack, and then collect the results. Or, in other words, the information obtained, can vary from personal data to passwords, credit card numbers, money transfers, or even the installation of viruses and malware.

For this reason, and as users, both personal and professional, of all types of communication technologies, in today's TIP we would like to remind you once again of the following indications for recognizing fraudulent e-mails in time:

Look at the sender: cybercriminals often impersonate identities of people who are trusted by the user, so they can either put an alias (First name, Surname) to a completely unknown email address, or they can create an address very similar to that of the original sender by changing one letter (such as "t" for "i").

Watch out for obvious spelling mistakes: we can all make mistakes in writing, but in phishing attacks, it is very common for cybercriminals to use machine translators to translate certain sentences without making any sense. In addition, if the sender is someone you know, you may or may not recognize the way they write in the message.

If you are asked for something urgently, be alert: this does not mean that all e-mails we receive from, for example, a family member, a customer/supplier, or a manager should be ignored because they are short and urgent. But we should be suspicious the moment the subject matter, the request itself, or even the information we are urgently asked to provide does not fit.

Especially if you are asked to enter a form, click on a link, or if you know the sender, but do not have a direct relationship with them (e.g. a "CEO fraud" phishing scam).

Check links without clicking on them directly: if they are very long links, with signs and symbols rather than clear words, we can usually suspect that it is a possible link, at the very least suspicious.

However, even seemingly correct links may have been manipulated. One option for checking is to leave the mouse cursor over the link until a box with the real link appears, and we can see whether they match or whether we should alert the user to a possible phishing attempt.

Great news!New Promo: From June 1st, every new customer joining Lobster gets a 50% discount on the first 3 plan payments...
01/06/2022

Great news!

New Promo: From June 1st, every new customer joining Lobster gets a 50% discount on the first 3 plan payments on all plans.

23/02/2022

Revisamos la situación actual en España de los conocidos como infostealers con la ayuda del recientemente publicado informe de amenazas de ESET.

CRYPTO VIRUSES AND ENCRYPTION RANSOMWARE MAY BE YOUR WORST NIGHTMAREIn 67% of cases, viruses and ransomware are installe...
03/11/2021

CRYPTO VIRUSES AND ENCRYPTION RANSOMWARE MAY BE YOUR WORST NIGHTMARE

In 67% of cases, viruses and ransomware are installed on systems through malicious emails, in which the cybercriminal impersonates the identity of a legitimate sender (known, senior manager, bank, administration, etc.). Through this means the receiving user is tricked into clicking on a link or downloading and opening an infected file.

Crypto viruses or encryption ransomware are cyberattacks that, as their name suggests, encrypt and make all the files we have on our devices inaccessible. Once this action is confirmed, the cybercriminal to whom these malware belongs requests a monetary ransom in exchange for the decryption key.

In 2020 the amounts requested tripled and, in fact, a new ransom record was achieved, derived from the cyber attack suffered by the Garmin technology company, which ended up yielding to the payment of the 10 million dollars demanded by cybercriminals. It was followed by the bailout of $ 4.4 million from the US Colonial pipeline.

Cybercriminals are fully aware that, in situations of stress and desperation to recover confidential information or control over it, companies are willing to pay inordinate sums of money.

In today's advice, we want to remind you of some guidelines to know how to avoid and how to proceed in case of being victims of a cyber attack:

Precautionary measures:

- Have on all devices, equipment, and machines a duly updated antivirus and firewall. And if possible, monitor and analyze alerts through Information Management Systems and Security Events (SIEM).

- Have Contingency and Business Continuity Plans, in which cyberattacks are taken into account as a possible risk scenario that we may suffer, as well as preventive and reactive security measures, eradication, mitigation, and recovery.

- Have backup systems that allow us to keep continuous backups as up-to-date as possible.

Reactive measurements:

- Do not waste time negotiating or paying the ransom. Because in the vast majority of cases the cybercriminal disappears without providing the decryption key or has corrupted the files in such a way that, even if they had one, it would not be possible to recover the information.

- If the entire corporate network has not been corrupted, we must try to segment it and block the connection between infected and non-infected computers. Especially if any of them are connected to a backup data center.

- To have procedures for rapid response to security incidents and to rely on a security provider who is an expert in judicial computer appraisals, who in the event of a cyberattack makes a Computer Emergency Response Team (CSIRT) available.

- Recover the information through the last backup copy that we have available to reactivate the business activity and not suffer the economic impact derived from the stoppage in production or the provision of services.

HOW TO PROPERLY ORGANIZE AND PROTECT IMPORTANT DOCUMENTSWhether in the office or at home, and despite the digitization o...
27/09/2021

HOW TO PROPERLY ORGANIZE AND PROTECT IMPORTANT DOCUMENTS

Whether in the office or at home, and despite the digitization of various daily tasks, the culture of paper continues to prevail on many occasions. This implies keeping files and documents considered important, sometimes mixed with various papers.

Receipts, invoices, contracts, deeds, minutes ... the worst of the habits, and more in their domestic use, is to pile them in a corner or keep them in a drawer without any order. However, we insist that not all documents are equally confidential and, therefore, there are some that require a higher level of care or protection.

Even the great gurus of decoration and order, not only those of security, insist on document classification as one of the essential pillars to maintain perspective on our information.

For this reason, we want to remind you of the following advice applicable on a professional, but also personal level:

- Gather all the paper documents, discard the ones that you will no longer need, and classify the remaining ones by subject (patrimonial; financial; legal, personal…).

- Categorize them according to the confidentiality, importance, and interrelation of their content (originals; copies; annotations…).

- Determines the life cycle of each document (draft; pending; resolved; obsolete).

- It locates one or more specific places for your file and assigns an appropriate level of protection depending on the type of document (for example, locked).

- Consider the digitization of documents whose originals are not necessary or mandatory to keep (documents to be kept in original: deeds, statutes, notarial acts, and the like).

- Protect digital files (for example, installing an antivirus and a firewall on the device; using external memories that are encrypted with a password; making use of Clouds that provide adequate levels of security ...).

WHAT IS CRYPTOJACKING AND HOW DOES IT WORK?By now, to a greater or lesser extent, we have heard of cryptocurrencies, for...
20/09/2021

WHAT IS CRYPTOJACKING AND HOW DOES IT WORK?

By now, to a greater or lesser extent, we have heard of cryptocurrencies, for example, Bitcoin. Broadly speaking, when we talk about them we refer to electronic money, not tangible, which is increasingly accepted by some companies as a means of payment equivalent to cash (games and casinos, online stores, specific ATMs, banks, etc.).

Unlike money, which is issued and put into circulation by the national banks of each country, cryptocurrencies can be created by individuals with specific technological knowledge, using a Blockchain programming language (extraction and mining). In short, with the right computer skills, a good internet connection, and a storage device, even temporary (laptops, mobiles, game consoles, etc.), digital money can be created that is not traceable by governments.

Consequently, cryptojacking consists of infecting our devices, professional or personal, with a malware or virus. In this way, cybercriminals can use them at will, without our knowledge or consent. And they can connect through them to platforms and other necessary networks that allow the creation of their own coins or money.

The benefit for the cybercriminal is that the balance available in cryptocurrencies can be converted into real money through certain currency exchange companies and banks, which already accept today, for example, Bitcoin, as a means of payment more.

The damage for us as users is that we have been used to commit a crime and that, in the event of an investigation, our device will be implicated as the means through which it has been committed.

FOR A CYBER SAFE VACATIONWe are in the middle of the vacation period, enjoying personal and professional rest. Now, this...
19/07/2021

FOR A CYBER SAFE VACATION

We are in the middle of the vacation period, enjoying personal and professional rest. Now, this does not imply that we should lower our guard.

At the company level, it is an ideal time to carry out all kinds of installations, updates, migrations, and any other changes or revisions in your systems security environment. Especially those tasks that we have had to postpone for the rest of the year so that the daily operations of the business activity are not interrupted.

On a personal level and despite being considered a period to disconnect from the daily routine, we have so assimilated the new technologies that, according to industry statistics, the use of applications, social networks and leisure web pages and booking of accommodation and activities, increases in summer by 200%. Not only among adults but also and especially among minors and teenagers.

Therefore, we want to remember the following tips to take into account in our personal or family holidays:

- Detect and avoid false rentals and vacation reservations; always using sites and applications from official companies in the tourism sector.

- Be wary of bargains, raffles, and discounts; especially if they do not have access to their terms and conditions in which detailed information is given.

- Do not accept any payment method; If you are asked to enter all your card details in a single form, without a payment gateway, it could be a fraud.

- Make a backup of your devices before you leave; thus in case of loss or theft of your mobile phone, we will avoid losing all personal information and photographs.

- Download only strictly useful applications and when you return from vacation delete them; It is especially recommended not to maintain applications of establishments, events, games (hotels, weddings, leisure, etc.), otherwise they will continue to record information.

- Be careful with using public Wi-Fi networks; do not connect to free networks that are open and in which no connection code is required, if it is not strictly necessary or urgent.

- Do not click on links or download files from emails; especially if they are from recipients you do not know or are not related to your holidays.

- It is not necessary to publish all our holiday activities in detail and live; Unless you are a YouTuber and make a living from it, the worst thing that can happen to us if we constantly publish personal information about the destination, location, dates, photos, videos, etc. is that we are not only victims of cyberattacks, but also of robberies at home. Cybercriminals are criminals who have evolved with new technologies, but that does not mean that they stop using other “old school” methods (stealing, scamming, blackmailing, etc.).

CAREFUL! PROTECT YOUR SOCIAL NETWORKSOn June 30, the World Day of Social Networks (Facebook, Instagram, LinkedIn, Twitte...
07/07/2021

CAREFUL! PROTECT YOUR SOCIAL NETWORKS

On June 30, the World Day of Social Networks (Facebook, Instagram, LinkedIn, Twitter, etc.) was celebrated. This reflects the importance of these platforms in our professional environment, personal life, and especially, in that of our sons and daughters.

Social networks allow us greater communication and interconnection both between people, professionals, and companies. In fact, it is increasingly common to have a digital CV and find new job opportunities or business contacts through social networks.

Here are some tips to make safe use of both your personal and professional profiles:

- Use different passwords for each social network and change them periodically: otherwise, cybercriminals could access all of our information (contacts, connections, habits, ideology, etc.)

- Activate two-step verification: In the privacy settings you can activate the “double authentication factor”. Thus, to make password changes or use our profile, we will need a code that we receive by SMS or e-mail.

- Enable the option to send alerts: so we can detect in time a possible identity theft by a cybercriminal. In addition, we avoid the dissemination of fake news, which may affect our image.

- Periodically check the privacy settings: this is the way to see if a second session has been opened from another device. If it was you, always click on the "remember password" or "keep the session logged in or open" when entering the box. If it has been a third party, we could be the victims of a profile theft and we must report it.

- “Stalking” or obsessive harassment and “haters” or haters: these are people who obsessively follow, monitor, or spy on information published on social networks. It can be out of admiration, but also out of hatred towards a person or even towards a company or brand. It is a problem that, unfortunately, many minors and adolescents suffer, who are harassed on social networks. But, companies can also be the focus of these attacks (with the consequent damage to their image). Block these users and, if the harassment doesn't stop, report it.

USE BLIND COPY WHEN SENDING MAILSSurely, an important part of your working day is dedicated to email. For this reason, y...
29/06/2021

USE BLIND COPY WHEN SENDING MAILS

Surely, an important part of your working day is dedicated to email. For this reason, you should know how to use it in a responsible way.

The fields CC (with copy) and BCC (with blind copy) are part of the email header and it is essential that you take them into account, especially when you send emails to several users.

You can use the usual recipient field when you write an email to a single person or to a group in which everyone (or almost everyone) knows each other or, even if they do not know each other, need to interact or get in touch. The copy field (CC) serves so that another person is informed of the conversation; you are not expected to intervene (although of course, you can). In this case, the addresses are visible to everyone. But, the blind copy (BCC) serves to send a message in which the email addresses will remain hidden; something very useful when you send emails to many people who do not know each other at all. For example, an email to all your contacts informing them that you have changed your phone number, a newsletter, or a notification to all your customers.

Why shouldn't you put email addresses in public?

It is a legal and ethical problem. Legal because it violates data protection regulations. The email address is personal data and, therefore, cannot be disclosed without the express consent of the user. It is also an ethical problem, because –simply– you should not provide other users' email addresses to strangers.

How do I use blind copy?

You can copy the list of email addresses separated by commas, find the Bcc field and paste them. Nothing happens if you leave the "To" field blank, the email will be sent to all the users that you have entered in the blind copy field. And, although they won't be able to interact with each other, they will always be able to respond to you.

Dirección

Calle Mencey Taoro 22, Nº 17
Santa Cruz De Tenerife
38639

Horario de Apertura

Lunes 09:00 - 17:00
Martes 09:00 - 17:00
Miércoles 09:00 - 17:00
Jueves 09:00 - 17:00
Viernes 09:00 - 17:00

Teléfono

+34922736728

Notificaciones

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