17/03/2020
Covid19 - AlertInternet Service Advisory
Before the start of this first full week of remote working and remote studying throughout Spain, Operators advise a rational and responsible use of telecommunication networks to deal with the increase of traffic.
Prioritize internet access for remote work or remote study and shifting the use of video streaming or gaming to the hours of least traffic to help maintain the quality of service in this new stage of isolation nationwide.
IP networks are experiencing increases in traffic of around 40%, while the use of mobile voice increases by 50% and 25% in the case of data. Likewise, the traffic of instant messaging tools such as Whatsapp has multiplied by 5 in recent days.
The increased use of teleworking has also been reflected in the network: the traffic of remote work tools such as Skype and Webex has multiplied by 4.
The network operators - Movistar, Orange, Vodafone, Grupo Masmovil, Grupo Euskaltel and Tiekom Group have critical teams that ensure that the network works 24 hours a day. March 15, 2020 - Telecommunications networks, both landline and mobile, have been experiencing a traffic explosion in recent days as a consequence of the expansion of the Covid19 and the safety measure and recommendations derived from it.
For these reasons, together with the operators, we want to share with our clients some recommendations:
Download only documents or files that you really need. If you must, do it at night during off-peak hours (between 2-4pm and 8pm-8am)
Whenever possible, do not send heavy files - videos, ppts…, Send link or routes to where they are stored. And, if it is essential to send them, compress them before or decrease the format. (ppt to pdf for example)
Use collaboration tools like Teams or Slack, and if you can, don’t always do it with video.
Avoid mass emails.
Use the landline instead of mobile to make calls when possible.
And, above all, optimize traffic for what you really need: mail, remote work, conferences, school and education applications, access to information … and the tools of leisure, video, games streaming, live video playback… reserve them for off-peak hours.
Spain is the first European country and the third in the world in terms of fiber optic infrastructure and it also has one of the best mobile networks in Europe. It is precisely this network, built by the operators with effort and investments that is allowing the optimal functioning of digital communications, thus making isolation more bearable for professional and personal use. Rational and responsible use of the networks will allow us all, service providers, companies and individuals, to ensure that we will have quality communication in a sustainable way over time, in a scenario of intensification of work and remote schooling that can last several weeks.
