Experq

25/07/2018

Do you know what your customers want? And do you know how that understanding will improve your business? We are here to help. Check out our latest video and stay tuned for more.

https://www.youtube.com/watch?v=uqijPbPWNxE&autoplay=1

Experq - Creating experience based business understanding How to gain understanding and make your customers loyal via feedback - it's not a question but what...

16/05/2017

Aamer Chaicee, co-founder of Zadaa wrote a guest blog for us about the importance of CX in apps. Check it out!

Customer experience matters a lot in the app business. It is an industry where retention is one of the key KPIs and companies strive every day to create a smoother experience for the users. Every day users are pondering whether to keep your app on their device or not.

05/12/2016

Lucky number 7!

Startup100 is a monthly chart of the hottest startups in Finland. The rankings are based on online visibility and mentions.

27/04/2016

A natural fit? How does service design relate to cx_& ux?

http://blogs.forrester.com/kerry_bodine/13-10-04-how_does_service_design_relate_to_cx_and_ux

20/04/2016

Competitive strength or an afterthought? How is your CX strategy?

https://clearactioncx.com/how-to-make-customer-experience-strategy-integral-to-corporate-strategy/

Is customer experience management in your company (a) a subset of corporate strategy, (b) unrelated to corporate strategy, or (c) a determinant of corporate strategy? This question was asked in the ClearAction Annual Business-to-Business Customer Experience Management Best Practices Study.

15/04/2016

Our new website has just been published, go check it out!

To use customer insight, you must first collect it! Our comprehensive gathering and analysis suite is both simple and smart. Gather lots of feedback, see it quickly and act on it - the easiest way to improve your business. Set up and get measuring instantly!