AIT Services

30/06/2026

End-of-month check-in from your IT Support team 👨💻

This month we:
• Fixed issues that “just started happening”
• Resolved problems caused by updates, cables, and the occasional coffee spill
• Helped turn “it’s broken” into “it’s working again” (our favourite outcome)
• And kept systems running quietly in the background while you focused on your business

Behind every ticket is a real person, a real deadline, and a real need to keep things moving. Our goal is simple: reduce disruption, solve problems fast, and make technology work for you, not against you.

Thank you to our customers for the trust, the patience, and the great conversations along the way.

If you ever want a second opinion on an IT challenge or just want things to run a little smoother, we’re always happy to talk.
01234 860620

Out of curiosity, what’s one tech task you’d love to never have to think about again?

30/04/2026

6.2 million customers exposed! Dutch telecom giant Odido just confirmed a massive cyberattack resulting in the theft of personal data. This serves as a stark reminder for IT firms that robust encryption and access controls are the only way to safeguard large-scale consumer databases.

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https://www.bleepingcomputer.com/news/security/odido-data-breach-exposes-personal-info-of-62-million-customers/

Dutch telecommunications provider Odido is warning that it suffered a cyberattack that reportedly exposed the personal data of 6.2 million customers.

29/04/2026

Is your VoIP system a silent observer? A critical flaw in Grandstream GXP1600 series phones now allows unauthenticated attackers to gain root access and eavesdrop on private conversations. If your office relies on these devices, update your firmware immediately to keep your meetings private.

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https://funnel.avanza-it.pro/tech-for-humans-9558


https://www.bleepingcomputer.com/news/security/flaw-in-grandstream-voip-phones-allows-stealthy-eavesdropping/

A critical vulnerability in Grandstream GXP1600 series VoIP phones allows a remote, unauthenticated attacker to gain root privileges and silently eavesdrop on communications.

25/04/2026

You waste time receiving, configuring, and shipping laptops to remote employees.

When hiring remote staff, the traditional IT process requires shipping new hardware to a central office, manually installing software, configuring security settings, and shipping the device a second time to the employee.

These delays onboarding and doubles shipping costs.

Microsoft 365 Business Premium includes Windows Autopilot.

You purchase hardware from a vendor and instruct them to ship it directly to the new employee.

When the employee powers on the device, connects to Wi-Fi, and enters their company email address, Autopilot automatically connects to your Microsoft tenant.

It applies your specific security policies, installs required applications, and configures the desktop environment automatically.

The device is fully configured for business use without an IT administrator ever physically touching the hardware.

If you need help doing this for your business, comment below with “configure”.

If you are not using Microsoft Business Premium. Ask us about our login and go service.

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https://funnel.avanza-it.pro/tech-for-humans-9558

Avanza IT Services Specialising in Enterprise IT Support for Small Business just like yours
01234 860620

20/04/2026

Granting AI agents access to your data comes with severe risks.

You should ONLY connect these automated systems to your live data if you have strict security boundaries.

Here are just a few of the permission controls you MUST implement:

✅ Restrict all AI agents to "read-only" access within your network.
✅ Deny the automated system any permission to authorize payments or move funds.
✅ Block the AI's ability to delete or permanently alter original files.
✅ Audit the API permissions of any third-party AI tool before connecting it.

That’s just the bare minimum.

You must define limitations and rules for every single process that AI touches.

If you want a full AI Acceptable Use Policy template to implement in your business, comment below with “AI” and we’ll send it to you.

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https://funnel.avanza-it.pro/tech-for-humans-9558

Avanza IT Services Specialising in Enterprise IT Support for Small Business just like yours
01234 860620

15/04/2026

You can open questionable files and test unverified software without risking your local operating system.

Employees occasionally need to open unverified email attachments or unfamiliar software tools. Executing these directly on a workstation risks malware infection.

Windows 11 Professional includes a built-in feature called Windows Sandbox. It generates a temporary, isolated desktop environment.

You can open files and install software within this isolated environment. If a file contains malware, it cannot access your primary hard drive or the broader company network.

Closing the Windows Sandbox window permanently deletes the temporary operating system and all associated files.

Search for "Turn Windows features on or off" in your taskbar to enable Windows Sandbox.

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https://funnel.avanza-it.pro/tech-for-humans-9558

Avanza IT Services Specialising in Enterprise IT Support for Small Business just like yours
01234 860620

10/04/2026

Text messages are not the most secure method for two-factor authentication.

Using SMS relies on telecommunications security, not IT security. Attackers can call a mobile carrier, impersonate a user, and transfer the phone number to a new SIM card.

They then trigger a password reset and intercept the SMS code, bypassing the password entirely.

Transition your accounts to better secured alternatives. Use an Authenticator App or a physical hardware security key.

Have you audited how your employees receive their authentication codes?

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https://funnel.avanza-it.pro/tech-for-humans-9558

Avanza IT Services Specialising in Enterprise IT Support for Small Business just like yours
01234 860620

05/04/2026

Your phone broadcasts the names of your saved Wi-Fi networks wherever you travel.

Mobile devices and laptops constantly search for previously connected networks.

Attackers deploy portable hardware that mimics common network names, such as generic hotel or coffee shop Wi-Fi.

If your device is configured to automatically connect to known network names, it will join the malicious network without requiring your approval. The attacker then intercepts the data transmitted from your device.

Disable the "Auto-Join" or "Auto-Connect" feature for all networks on your company devices. Require your employees to manually select networks when working remotely.

If you would like jargon free tips subscribe to our newsletter below.
https://funnel.avanza-it.pro/tech-for-humans-9558

Avanza IT Services Specialising in Enterprise IT Support for Small Business just like yours
01234 860620