ARC UK Systems

ARC UK Systems Powering SME digital transformation and productivity with unrivalled Managed IT Service Support.

ARC UK Systems have been supporting the SME market since 1992 with the primary focus on customer satisfaction and expert levels of support. We offer a wide range of IT support, hosting and consultancy services. ARC are ISO 9001 certified and Microsoft Gold Partners allowing us to deliver the highest quality of support for our clients. ARC’s support agreements are tailored to meet your business nee

ds whether it be fully outsourced IT support to just simple, friendly advice. With an abundance of experience in the IT sector we know which solutions deliver true business value.

We’re pleased to officially announce the appointment of Mark Darrah as our new Chief Technology Officer, marking an exci...
04/11/2025

We’re pleased to officially announce the appointment of Mark Darrah as our new Chief Technology Officer, marking an exciting new chapter for the business.

Mark steps into the role following Matt Clayden’s decision to step aside after 25 years of leadership. Matt’s contribution has been central to Arc’s success, shaping the strong, innovative business we are today. We extend our sincere thanks to Matt for his dedication, strategic vision and lasting impact on the company.

Our CEO, James, said: “During the past two years, our business has changed significantly with three varied acquisitions. We’re thrilled to welcome Mark as our new CTO; his leadership, vision and deep understanding of the MSP landscape will be instrumental as we continue to expand our services and deliver exceptional value to our clients. I’d also like to thank Matt for his 25 years of commitment and service; Arc’s success owes a lot of what it is today to all his hard work, dedication and strategic direction of this business.”

Matt said: “It’s been an honour to help shape Arc’s technology and strategy over the past two decades. As I step aside, I do so with pride in what we’ve achieved together and with full confidence in the team that will continue driving our customers’ success through innovation and excellence. I’m deeply grateful for the relationships that have been built, with colleagues and customers alike, and I’m excited to see what the next chapter holds for Arc. I’d like to wish Mark every success in his new role as CTO, and finally, to thank my brother James for the opportunity to join Arc almost 30 years ago – it’s been a blast!”

Please join us in congratulating Mark on his new role and in thanking Matt for his remarkable contribution over the years! ✨

A huge congratulations to our Security Analyst, Lee, who sprinted to victory at the British Masters Athletics Championsh...
18/09/2025

A huge congratulations to our Security Analyst, Lee, who sprinted to victory at the British Masters Athletics Championships at the weekend, taking gold in the 100m with a blistering time of 11.06 seconds 🤩

Lee’s now back in training and setting his sights on the European Masters Championships in Madeira this October.

Good luck, Lee - we’ll be cheering you on all the way! 🏃‍♂️

Last week, we hosted the first of our monthly tech leadership workshops at our London office⚡Bringing our tech leadershi...
10/06/2025

Last week, we hosted the first of our monthly tech leadership workshops at our London office⚡

Bringing our tech leadership together, it was a great opportunity for heads of department across the group to align on emerging technologies, celebrate best practice across the team, explore new market opportunities, and – following our recent acquisitions – review and strengthen our combined capabilities.

Regular collaboration like this is key to keeping our strategy sharp and our clients ahead of the curve.

New brand, new swag 😎 We can’t believe it’s been a month since our new branding went live. Thank you to  for always bein...
08/05/2025

New brand, new swag 😎

We can’t believe it’s been a month since our new branding went live. Thank you to for always being a dream to work with!



Embracing remote and hybrid work?While it brings opportunities, it also presents challenges.From communication to collab...
29/03/2024

Embracing remote and hybrid work?

While it brings opportunities, it also presents challenges.

From communication to collaboration, onboarding, cyber security and more - there's a lot to consider to ensure your employees are getting the most out of remote and hybrid working.

Here are some pointers on how you can adapt your IT support for the modern working world: https://www.arcsystems.co.uk/remote-work-in-2024-and-how-your-it-support-should-adapt/

Before you ask, no, this wasn't the Euro try-outs, although some of the skills displayed on the pitch might suggest othe...
28/03/2024

Before you ask, no, this wasn't the Euro try-outs, although some of the skills displayed on the pitch might suggest otherwise.

Yesterday's charity football match in support of St Clare's Hospice was a fantastic event, adorned by many for a very worthy cause. ⚽

In the spirit of teamwork, there were no harsh tackles, just an evening filled with adrenaline and camaraderie.

But as in any competition, there could only be one winner. So, let's congratulate the Black Team for their triumph! 🏆

If you'd like to help us reach our fundraising goals, there's still time to donate - simply click on this link: https://lnkd.in/eTf8ak4k

Huge thanks to Ashley-Marie Kemp-Sanchez and Harlie Flint for organising such a fantastic event 👏

25/03/2024

In 2022, 88% of board members classified cyber security as a business risk.

With on the rise, this number is only set to increase in 2024 and beyond.

The problem arises when businesses don't have the necessary precautions, systems or IT support in place to defend against cyber attacks.

Protection starts with awareness - knowing your weak spots, and accessing the support needed to patch them.

We explore 4 ways you can bolster your cyber security defences in our No Nonsense Guide to Business IT.

Take a look here: https://www.arcsystems.co.uk/a-no-nonsense-guide-to-business-it/

Have you outgrown your IT supplier? Here's how you can find out:➡️ Your systems are going out of date➡️ You're having to...
22/03/2024

Have you outgrown your IT supplier? Here's how you can find out:

➡️ Your systems are going out of date
➡️ You're having to make suggestions as your business grows
➡️ Response times are getting slower
➡️ Your IT support fails to anticipate future challenges

Sounds familiar? Then it might be time to consider a change in your IT support.

Read our blog to find out more: https://www.arcsystems.co.uk/how-to-know-if-youve-outgrown-your-it-support/

How many of these questions can you confidently answer 'yes' to?❓​Do you know your cyber security weaknesses?❓​ Are your...
18/03/2024

How many of these questions can you confidently answer 'yes' to?

❓​Do you know your cyber security weaknesses?

❓​ Are your IT systems designed to maximise ease of use and efficiency?

❓​ Is your software up to date?

❓​ Do you understand the risks if it isn't?

If your answers were anything other than 'yes', then it's time to get your business' IT up to scratch.

Take a look at our No Nonsense Guide to Business IT to get the answers you need and identify your weak spots: https://www.arcsystems.co.uk/a-no-nonsense-guide-to-business-it/

Does this conversation look familiar?If so, you're not alone.Getting business IT right isn't always easy. In fact, it's ...
15/03/2024

Does this conversation look familiar?

If so, you're not alone.

Getting business IT right isn't always easy. In fact, it's almost impossible without the right support.

The first step is knowing the basics - from cyber security to keeping software up-to-date.

Check out our No Nonsense Guide to Business IT to get started: https://www.arcsystems.co.uk/a-no-nonsense-guide-to-business-it/

Address

Unit 9 Carnival Business Park
Basildon
SS143WN

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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