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Fitronics

Name: Fitronics
Address: 404 Cambridge House, Henry Street, Bath, BA11BT, GB
Telephone: +443301280971

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Fitronics

Effective, user-friendly software for the sport, health, and fitness industry The most important part of our business is people.

Part of the Jonas Group, Fitronics is the parent company of TRP, CoursePro – both leaders in their respective markets – and Member Experience Awards. From our offices in the beautiful city of Bath, we produce, maintain, and support high-quality, high-performance software that hundreds of companies across the globe rely on to run their businesses. Whether you are a customer, colleague, or partner, when you work with us you become part of the Fitronics family.

07/04/2026

AI is moving fast. But what does that actually mean for you?

There’s a lot of noise right now.
A lot of promises.

But when you rely on software every day, what really matters is simple:

Will it work?
Will it help?
Can you trust it?

We’ve shared how we’re approaching AI at Fitronics practically, carefully and with long-term value in mind.

👉 Read the full article in the comments 👇

31/12/2025

✨ 𝐇𝐚𝐩𝐩𝐲 𝐍𝐞𝐰 𝐘𝐞𝐚𝐫 𝐟𝐫𝐨𝐦 𝐅𝐢𝐭𝐫𝐨𝐧𝐢𝐜𝐬 ✨

As we step into the year ahead, our mission remains the same: to bring people together to solve problems and create opportunities. By fostering a culture of collaboration, continuous learning and responsibility, we aim to deliver impactful solutions that drive growth and improve lives.

From all of us at The Retention People, CoursePro and Intelligent Counting.

23/12/2025

🎄 𝐀 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 𝐓𝐡𝐚𝐧𝐤 𝐘𝐨𝐮 𝐟𝐫𝐨𝐦 𝐅𝐢𝐭𝐫𝐨𝐧𝐢𝐜𝐬 🎄

As we close out the year, everyone at Fitronics would like to say a heartfelt thank you to our customers, partners and suppliers.

Together with The Retention People, CoursePro and Intelligent Counting, we are proud to support our customers with smarter software, better insight and stronger outcomes.

Your continued collaboration and shared commitment mean a great deal to us and we truly value your support.

We wish you all a very Merry Christmas and a restful, well-deserved festive break and we look forward to working with you again in the year ahead.

01/12/2025

Did you know our newest team member has completed the London Marathon twice, 31 years apart, and has also been a line judge at the Eastbourne Ladies pre-Wimbledon tournament?

We’re delighted to welcome Jeremy Jenkins (He/Him) as Sales Account Manager, South.

Jeremy brings more than 30 years of sector experience across operations, sales, sales leadership, field sales, project management, customer service, facility design and service support. This mix of real operational understanding and strong commercial experience makes him a great addition to our team and a brilliant partner for customers across the South.

We’re very happy to have you on board, Jeremy. Welcome to Fitronics!

09/10/2025

You’re joining us for the ConnectCX Summit, right?

Here’s the full programme — packed with insights, inspiration, and ideas to help you elevate customer experience across your organisation.

Only £100 per person – don’t miss out: https://lnkd.in/eqgn8_Jk

Powered by Fitronics & Proinsight Mystery Shopping

24/09/2025

National Fitness Day isn’t powered by software.

It’s powered by you, our customers, our partners, the people turning ideas into action.

We build the tools.
You make the difference.

Stronger futures start with small steps.
And you take them every day.

08/08/2025

𝐖𝐡𝐚𝐭’𝐬 𝐂𝐨𝐦𝐢𝐧𝐠 𝐔𝐩 𝐚𝐭 𝐅𝐢𝐭𝐫𝐨𝐧𝐢𝐜𝐬

This November, join us for two standout events designed to connect and empower the leisure and fitness community with expert insights, valuable networking and lunch included on both days

𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓 in partnership with Proinsight Mystery Shopping

Tuesday 11 November

Explore the latest in customer experience, retention strategies and the evolving world of member engagement.

Designed for CEOs, MDs, Heads of Customer Experience and anyone working in or passionate about marketing, retention and member engagement this is your opportunity to learn, share and lead the conversation on all things CX

👉 𝐌𝐨𝐫𝐞 𝐢𝐧𝐟𝐨: https://lnkd.in/dCJJnbPm

Powered by The Retention People

𝐒𝐩𝐨𝐫𝐭𝐬 𝐂𝐨𝐮𝐫𝐬𝐞 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓

Wednesday 12 November

Exclusively for CoursePro customers this summit dives into best practices, upcoming features and future developments in course management from swimming lessons to multi-sport coaching programmes

👉 𝐌𝐨𝐫𝐞 𝐢𝐧𝐟𝐨: https://lnkd.in/dHYcdX4G

Powered by CoursePro

☕🥗📈 Come for the insights, the networking and lunch!

𝐒𝐚𝐯𝐞 𝐭𝐡𝐞 𝐝𝐚𝐭𝐞𝐬 𝐚𝐧𝐝 𝐣𝐨𝐢𝐧 𝐮𝐬…

hashtag hashtag

22/07/2025

𝐂𝐄𝐎𝐬 𝐂𝐎𝐎𝐬 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 — 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐫𝐨𝐰𝐭𝐡 𝐬𝐭𝐚𝐫𝐭𝐬 𝐡𝐞𝐫𝐞…

Research from Bain & Company shows that increasing customer retention by just 5% can boost profits by up to 95%. This level of growth is not the result of chance. It stems from a deliberate and well-executed Customer Experience (CX) culture.

𝐉𝐨𝐢𝐧 𝐮𝐬 𝐚𝐭 𝐭𝐡𝐞 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 𝐨𝐧 𝐓𝐮𝐞𝐬𝐝𝐚𝐲 𝟏𝟏 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟓 𝐚𝐭 𝐄𝐚𝐬𝐭𝐰𝐨𝐨𝐝 𝐇𝐚𝐥𝐥, 𝐍𝐨𝐭𝐭𝐢𝐧𝐠𝐡𝐚𝐦𝐬𝐡𝐢𝐫𝐞 to explore how to design CX strategies that drive retention fuel growth and secure long-term loyalty.

There are only 20 early bird tickets remaining. Secure yours now to be part of the conversation shaping the future of customer experience.

Headline Sponsor: Alliance Leisure

17/06/2025

We’re at Elevate – the B2B event of physical activity 2025 and we’d love to meet you!

The Fitronics team will be in the networking area after our early morning , let’s grab a coffee and chat about how we can support you with:

• Swimming lessons & school swimming

• Gymnastics & sports activities

• Visitor counting & customer insights

• Member engagement & communication

Whether you’re managing activities, leading a team, or improving your customer experience – we’re here to help.

Want to make sure we get some proper time together? Drop us a message and book in a chat with one of the team.

You’ll find us there:

Alan O'Riordan

Marc Jones

Peter King

Dave Ling

Luke Spain

Lauren Adams

LESLEY AITKEN

See you tomorrow 👋 ☕️

23/05/2025

𝐒𝐡𝐚𝐩𝐢𝐧𝐠 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐎𝐮𝐫 𝐒𝐞𝐜𝐭𝐨𝐫: 𝐄𝐯𝐞𝐧𝐭𝐬 𝐓𝐡𝐚𝐭 𝐂𝐨𝐧𝐧𝐞𝐜𝐭, 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞 & 𝐈𝐧𝐬𝐩𝐢𝐫𝐞

From open water swimming at ELEVATE to the sector’s only Customer Experience Summit (in partnership with
Proinsight)—and our flagship SportsCourse Summit for customers and partners—our events are anything but ordinary.

They’re built to spark new thinking, connect the right people, and move the sector forward.

Places are limited—grab yours now to avoid missing out.

Keen to come on board as a sponsor? Let’s talk.

𝐆𝐫𝐚𝐛 𝐲𝐨𝐮𝐫 𝐭𝐢𝐜𝐤𝐞𝐭 𝐧𝐨𝐰!

https://www.fitronics.com/connectcx-2025/

https://www.fitronics.com/sports-course-summit-2025/

https://www.fitronics.com/coursepro-open-water-swim-event/

19/05/2025

⚡ 𝐋𝐢𝐠𝐡𝐭𝐧𝐢𝐧𝐠 𝐒𝐭𝐫𝐢𝐤𝐞𝐬 𝐖𝐢𝐧𝐧𝐞𝐫 𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐞𝐦𝐞𝐧𝐭 ⚡

Pleased to share that our latest Lightning Strikes winner is Samuel Holroyd

When a customer takes the time to call out brilliant service, it's not just feedback — it's meaningful recognition. This time, that recognition goes to Sam.

𝐖𝐞𝐥𝐥 𝐝𝐨𝐧𝐞 𝐒𝐚𝐦 𝐚𝐧𝐝 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐦𝐚𝐤𝐢𝐧𝐠 𝐚 𝐫𝐞𝐚𝐥 𝐢𝐦𝐩𝐚𝐜𝐭.

12/05/2025

𝐄𝐚𝐫𝐥𝐲 𝐛𝐢𝐫𝐝 𝐬𝐩𝐨𝐧𝐬𝐨𝐫𝐬𝐡𝐢𝐩𝐬 𝐟𝐨𝐫 𝐨𝐮𝐫 𝟑𝐫𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭 𝐡𝐚𝐯𝐞 𝐧𝐨𝐰 𝐬𝐨𝐥𝐝 𝐨𝐮𝐭.

We’re now opening up the next phase of opportunities for organisations that want to support meaningful conversations in customer experience.

If you’re looking to connect, share insight and be part of something valuable, there’s still time to get involved.

𝐓𝐚𝐤𝐞 𝐚 𝐥𝐨𝐨𝐤 𝐚𝐭 𝐭𝐡𝐞 𝐬𝐩𝐨𝐧𝐬𝐨𝐫𝐬𝐡𝐢𝐩 𝐨𝐩𝐭𝐢𝐨𝐧𝐬 𝐧𝐨𝐰 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞.

View Packages : https://shorturl.at/iBnmo

Address

404 Cambridge House, Henry Street
Bath
BA11BT

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+443301280971

Website

https://www.fitronics.com/

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