Simplicity Group

Simplicity Group Simplicity Group specialises in providing fully managed Hosted VoIP, Business Mobiles, Vehicle Telem

Our product portfolio includes fully managed Hosted VoIP, Business Mobiles, Vehicle Telematics and Vehicle CCTV solutions to businesses. We pride ourselves in having over 100 years of combined industry experience in communications solutions. We are dedicated to providing excellence in customer service, bill analysis and technical support. Our highly skilled team of Unified Comms specialists provid

e bespoke solutions and tailored pricing. We are committed to ensuring our clients continually benefit from being an iSimplicity customer. At Simplicity, customer experience is at the forefront of everything we do and with the buying power of the ‘Simplicity’ brand, our team of experts have a proven track record in acquiring and retaining customers of all sizes and sectors. We have pioneered a unique proactive account management solution which allows our customers to focus on growing their businesses with the piece of mind they are in good hands.

💙 Simplicity Group Charity Challenge 2026 💙We're proud to announce we've chosen Young Lives vs Cancer as our Charity of ...
19/06/2026

💙 Simplicity Group Charity Challenge 2026 💙

We're proud to announce we've chosen Young Lives vs Cancer as our Charity of the Year for 2026.

Every year, our team takes on a fundraising challenge to support a charity making a real difference in people's lives. This year, we're doing things a little differently.

Rather than focusing on a single event in July, our team has committed to a series of fundraising activities that will take place throughout the summer and beyond.

Keep an eye on our page as we take on a variety of challenges and events, including:

⚽ 5-a-side football tournaments

🏃 Individual challenges, including our Managing Director Jamie Marsh taking on a half marathon, and several team members who will be skydiving for charity

🧁 The Simplicity Group Bake Sale

🥓 Breakfast mornings

🚶 Our flagship event: a team distance challenge where we'll aim to cover 152.8km in a single day, representing the average round-trip distance many families in Northern Ireland travel for cancer treatment appointments

This cause is especially close to our hearts as we've seen first-hand the incredible support Young Lives vs Cancer provides to children and families facing cancer. That's why we're proud to support this fantastic charity throughout 2026.

We'll be sharing updates, progress, and fundraising opportunities throughout the year, and we'd love for you to join us on the journey.

👉 You can support our fundraising efforts here: https://buff.ly/Aw47aKt

Customer FocusThis week, we're highlighting our long-standing partnership with TST Group, a customer that continues to d...
17/06/2026

Customer Focus
This week, we're highlighting our long-standing partnership with TST Group, a customer that continues to demonstrate how technology can drive meaningful improvements across a fleet operation.

About TST Group
is a leading transport and logistics company with locations across the UK. They are a great example of how fleet management technology can be used to support ambitious business objectives, from improving operational efficiency to advancing sustainability initiatives.

The Solution
TST Group use an integrated vehicle CCTV and telematics solution, providing:

✅ Complete fleet visibility through a centrally managed platform
✅ Real-time data and live alerts, enabling immediate awareness of incidents on the road
✅ Detailed insights into vehicle usage, helping support sustainability targets, CO₂ reduction goals, and operational performance

Going the Extra Mile
As a continuously growing and evolving fleet, TST Group regularly introduces new vehicles and operational requirements. Our team works closely with them to ensure any changes are implemented smoothly and efficiently, providing ongoing support whenever it's needed.

Pictured below is our engineer Ali parked on-site supporting TST Group with the installation and setup of a new vehicle, helping keep their fleet connected, protected, and ready for the road.

We had a fantastic time at the Export & Freight Golf Day, as we do every year!The weather might not have been on our sid...
16/06/2026

We had a fantastic time at the Export & Freight Golf Day, as we do every year!

The weather might not have been on our side, but that certainly didn't stop it from being a great day. It was brilliant to catch up with familiar faces, meet some new ones, and enjoy plenty of good conversations along the way.

One of the reasons we always look forward to this event is that it's about much more than golf. It's a chance to connect with people across the industry, strengthen relationships, and spend time with the community that makes our sector what it is.

A big thank you to Export & Freight for organising another excellent event, and to Lough Erne Resort for being fantastic hosts in a stunning setting.

Here are a few snaps of Dean and David from our Fleet team braving the elements and flying the Simplicity flag!

Ever come back from lunch to find a few voicemails and spend the next ten minutes hunting for a pen to write down a numb...
11/06/2026

Ever come back from lunch to find a few voicemails and spend the next ten minutes hunting for a pen to write down a number?

There's a better way. 👇

Features like Voicemail to Email have become so popular. Instead of dialling into a separate system, messages arrive straight into your inbox as an audio file, ready to listen to whenever suits you.

It means fewer missed messages, quicker follow ups, and one less thing for your team to think about during a busy day.

Sometimes the most useful improvements aren't the big changes. They're the simple ones that make everyday tasks a little easier.

09/06/2026

We loved receiving this review from one of our customers.

No system is ever perfect, and sometimes all it takes is a small tweak or a bit of extra support to make things work exactly the way you need them to.

If you run into an issue, need a change made, or simply have a question, the important thing is knowing there's someone at the end of the phone ready to help and get it sorted quickly.

That's exactly what our support team aims to do every day, keep things simple, respond quickly, and help customers get back to business.

We often say what sets us apart is pairing global technology with local support. Feedback like this is a great example of that in action.

A big thank you to the customer for taking the time to leave us a review, and well done to the team for continuing to deliver the service we're known for.

Congratulations to our Telecoms Engineer, Jim Stewart, who proudly represented Simplicity Group at the NI Content Creato...
08/06/2026

Congratulations to our Telecoms Engineer, Jim Stewart, who proudly represented Simplicity Group at the NI Content Creator Classic this weekend.

Held at Spa Golf Club, the inaugural event brought together content creators, comedians, and sporting personalities, all in support of two fantastic charities: PIPS Su***de Prevention Ireland and Friends of the Cancer Centre.

We were delighted to sponsor a hole at the event and even prouder to have Jim taking part in such a worthwhile cause.

While the weather didn't play ball, the guys certainly did with everyone getting out on the course to help raise funds and awareness for these incredible organisations.

This week, we brought our Fleet and Telecoms teams together at the MANTIS building for a day of collaboration, learning ...
05/06/2026

This week, we brought our Fleet and Telecoms teams together at the MANTIS building for a day of collaboration, learning and sharing ideas.

As the business continues to grow, it's important that our teams stay connected, understand each other's solutions, and find new ways to work together to support the businesses and people we speak to every day.

It was a great opportunity to step away from the day-to-day, share knowledge across both divisions, and spend time together as one team.

A big thank you to the team at MANTIS for hosting us and providing a great space for the day. We'd also like to thank Jen and Matt from Gamma for coming along and sharing their expertise with the team.

The day was rounded off with some well-deserved awards recognising the hard work and achievements of our people, along with plenty of good conversations, camaraderie and team spirit along the way.

A great day all round and a reminder of the value of bringing people together.

Last week, we were happy to be invited to present at the MPANI Member Event.Our team, Matthew McCreanor and Dean Little,...
03/06/2026

Last week, we were happy to be invited to present at the MPANI Member Event.

Our team, Matthew McCreanor and Dean Little, attended the event and delivered a presentation on "Minimising Fleet Risk in the Aggregates Industry", sharing insights into the challenges fleets face and the practical steps operators can take to improve safety, compliance, and efficiency using MANTIS & Webfleet.

A big thank you to MPANI and its members for the warm welcome and the engaging discussions throughout the day.

Events like these are invaluable for keeping up to date with industry developments, learning from some of the sector's leading organisations, and sharing knowledge gained from working closely with fleets across the aggregates industry. It was fantastic to exchange ideas, discuss common challenges, and explore effective solutions.

We also thoroughly enjoyed the Q&A session that followed the presentation, which sparked some excellent conversations around fleet risk management and best practice.

A special thank you to MPANI for hosting such a well-organised event and for inviting us

And the winners are... We’re proud to share that MANTIS RECON, developed by Mantis Live and delivered to clients through...
29/05/2026

And the winners are...

We’re proud to share that MANTIS RECON, developed by Mantis Live and delivered to clients through Simplicity Group, has been named the winner in the Construction Product Innovation – Digital/SaaS category at the Irish Construction Excellence (ICE) Awards 2026. 🥳

The award recognises outstanding innovation, performance and impact across Ireland’s construction sector.

MANTIS RECON was created to give fleets greater visibility, control and risk intelligence, helping drive better decision-making through real-time data and digital innovation.

A big thank you to the teams, customers and partners who have played a part in the continued success of MANTIS RECON.

Congratulations to all the finalists and winners recognised at this year’s awards. We’re honoured to be part of an industry that continues to push the boundaries of innovation and excellence.

From the team 🧑‍💼 This week, we want to share some advice from Joel Doughty, one of our Senior Account Managers on the t...
26/05/2026

From the team 🧑‍💼

This week, we want to share some advice from Joel Doughty, one of our Senior Account Managers on the telecom team.

Joel works closely with customers to make sure they are getting real value from their setup at Simplicity, and here is how he approaches that from day one.

"When starting with a new customer, the first thing I do is listen. I want to understand how the business works, who the key people are, what they care about and where the pressure points sit.

It sounds simple but it changes everything that comes after.

If they need support, I already know the setup, so I can escalate it quickly to the right people without the customer having to explain themselves from scratch.

I can keep them updated throughout because I know what matters to them. And when there is a better way of doing something, a system or setup that has worked well for similar businesses, I can flag it because I have the context to know it is relevant.
That is what I try to do for every business I work with."

Long-term value in telecoms is not just about having a good product. It is about having someone who genuinely knows your business and uses that knowledge to make things easier.

Address

260 Tates Avenue
Belfast
BT126NB

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+442890664002

Website

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