Riven Associates Limited

Riven Associates Limited We are a managed service provider offering outsourced IT services to SMEs across the South East of England.

If you’ve ever contacted Riven’s support team, there’s a good chance David has been involved in making sure you get the ...
26/03/2026

If you’ve ever contacted Riven’s support team, there’s a good chance David has been involved in making sure you get the help you need.

As our Help Desk Manager, David oversees the day‑to‑day running of our Extra Mile Support service and leads the team who are on the front line for our clients. His focus is simple: ensuring every issue is handled quickly, professionally and with the level of care our clients expect from us.

David plays a key role in keeping our support function running smoothly, from managing workloads and prioritising tickets to supporting the team and making sure clients always receive clear communication and a great experience.

His leadership helps ensure our Helpdesk consistently delivers the reliability, responsiveness and reassurance our clients depend on.

We’re grateful to have him guiding the team that supports our clients every single day!

Here’s what Jondo UK & CZ had to say about their recent infrastructure upgrade with us:“Riven Associates delivered exact...
25/03/2026

Here’s what Jondo UK & CZ had to say about their recent infrastructure upgrade with us:

“Riven Associates delivered exactly what our business needed. Our ageing infrastructure had begun to slow us down and expose us to unnecessary risk but the upgrade to Windows Server 2022 - along with the new hardware and Veeam backup solution - transformed our day‑to‑day operations almost immediately.

The migration was seamless, with zero disruption to production, and the improvements in speed, reliability and security have been significant. Throughout both the UK upgrade and the new CZ deployment, the professionalism and support we received were exceptional. Ryan, in particular, played a key role across both projects. His expertise, clear communication and calm, methodical approach made the entire process smooth and straightforward. Working with him was genuinely a pleasure, and I truly appreciated his help and support at every stage.

We now have a modern, scalable environment that supports our growth and gives us real peace of mind. The experience reinforced our confidence in Riven Associates, and we continue to rely on them for our ongoing IT support. They remain a trusted partner, and we look forward to working with them again in the future.”

Matt Anderson - Head of Infrastructure, Jondo UK & Jondo CZ

If you’ve ever met James, you’ll know his love for technology didn’t start in the workplace - it began in childhood. He ...
24/03/2026

If you’ve ever met James, you’ll know his love for technology didn’t start in the workplace - it began in childhood. He was the kid who took things apart just to understand how they worked… and then had to quickly figure out how to put them back together again.

All these years later, not much has changed.

James brings that same curiosity and problem‑solving mindset to his role at Riven. He’s constantly exploring new Microsoft technologies - breaking them down, rebuilding them in his lab environment, and understanding the full user experience before deploying them into production for our clients.

This hands‑on approach means he doesn’t just know how something works - he knows how it feels to use. And that makes a huge difference when designing solutions that empower businesses.

Most recently, James has strengthened his expertise even further by achieving his Azure Administrator Associate and Azure Solutions Architect Expert Microsoft certifications - a testament to his dedication to continuous learning and delivering best‑in‑class solutions.

James plays a key role in shaping the technical direction of our projects and ensuring every deployment is thoughtful, tested and built to last.

We’re proud to have him leading our Professional Services team!

If you’ve ever worked with Riven, there’s a good chance you’ve met Dani, and if you have, you’ll know exactly why our cl...
19/03/2026

If you’ve ever worked with Riven, there’s a good chance you’ve met Dani, and if you have, you’ll know exactly why our clients love working with her.

Dani has been part of Riven for 11 years and during that time she’s become a cornerstone of our client experience. Starting as a Senior Account Manager, she now leads our Client Services function and is a key member of our management team, helping shape the way we support and develop client relationships across the business.

For Dani, it’s all about people. The relationships she’s built over the years are what she values most and that shines through in everything she does. Her goal is simple: to be someone clients can trust to get things done, whether she handles it personally or brings in the wider Riven team to ensure every need is met.

Her consistency, dedication and genuine care for our clients make her an essential part of who we are as a business.

We’re incredibly proud to have her leading Client Services and playing a key role in guiding Riven’s future.

Strong relationships are at the heart of what we do. This testimonial says it best:
18/03/2026

Strong relationships are at the heart of what we do. This testimonial says it best:

If you’ve worked with Riven for any length of time, you’ll know Simon. But for those who haven’t, here’s a little more a...
17/03/2026

If you’ve worked with Riven for any length of time, you’ll know Simon. But for those who haven’t, here’s a little more about the person who started it all.

Simon founded Riven with one clear belief: technology should be a driver of business growth, not a barrier to it. With a 30‑year career in IT across a huge range of sectors, Simon has spent his working life helping business leaders bring clarity to their technology strategy and make decisions that genuinely move their organisations forward.

From early hands‑on technical roles to consultancy and later building and scaling a successful Microsoft managed services business, Simon’s experience gives him a rare combination of deep technical knowledge and commercial understanding.

He’s passionate about helping organisations identify opportunities, refine processes and adopt the right technology to improve efficiency, resilience and long‑term success.

His leadership and vision continue to shape Riven today, ensuring we deliver world‑class IT services to a diverse and growing group of clients.

We’re proud to have him leading the way!

Happy International Women’s DayAt Riven, we're taking the opportunity to recognise the women who help shape our team and...
09/03/2026

Happy International Women’s Day

At Riven, we're taking the opportunity to recognise the women who help shape our team and our work every day.

A special shout‑out to Katie, Naomi, Dani, Vicki, Sophie and Lisa - your contribution to the business, and to paving the way for more women in tech, genuinely matters. We appreciate what you bring, not just today, but all year round.

A big thank you to Mathew Teague for the photo 😀

Are your IT costs increasing every time you add a new employee?Do software fees or support costs grow faster than your r...
26/02/2026

Are your IT costs increasing every time you add a new employee?

Do software fees or support costs grow faster than your revenue?

If scaling your business automatically means a jump in IT spending, your systems may not be built for growth.

Final warning sign: Your IT costs grow too quickly as your business expands.

How to fix it: Use services that let you pay only for what you use. Cloud-based platforms provide flexibility, predictable costs and the ability to scale without financial surprises.

Technology should support your growth, not strain your budget.

For help designing a cost-effective IT strategy, contact Chris Hill on 07743 938909 or email [email protected].

Many businesses continue using software or hardware that is years out of date because it still works.The problem is that...
25/02/2026

Many businesses continue using software or hardware that is years out of date because it still works.

The problem is that outdated technology is often slow, unreliable, and costly to maintain. It also creates security risks and limits your ability to grow.

Warning Sign 5: You are relying on old or outdated systems.

How to fix it: Review your current tools and consider upgrading to modern, cloud-based solutions that evolve with your business and reduce long-term costs.

If your technology feels like it belongs in a previous decade, it is probably affecting productivity more than you think.

For a review of your current setup, contact Chris Hill on 07743 938909 or email [email protected].

Think about the last time you hired someone new.Did you have to search for spare equipment, set up multiple accounts or ...
24/02/2026

Think about the last time you hired someone new.

Did you have to search for spare equipment, set up multiple accounts or wait for additional software licences?

If onboarding a new team member takes hours or even days, your IT is slowing your growth.

Warning Sign 4: Adding new people or devices is difficult and time-consuming.

How to fix it: Move to cloud-based tools that allow you to create new accounts in minutes. Modern systems make onboarding smooth, consistent and far less stressful for your team.

If scaling your team feels harder than it should, your IT setup may be the reason.

For support improving user management and onboarding, contact Chris Hill on 07743 938909 or email [email protected].

We’re Hiring! Digital Marketing ExecutiveWe're looking for a creative, detail‑driven Digital Marketing Executive who lov...
23/02/2026

We’re Hiring! Digital Marketing Executive

We're looking for a creative, detail‑driven Digital Marketing Executive who loves turning ideas into polished, impactful content.

What you’ll do:
- Plan and deliver multi‑channel campaigns
- Create standout content across social, email, web + more
- Shape and protect our brand identity
- Drive performance across digital channels
- Bring market insight into messaging and campaigns
- Work closely with sales to support pipeline growth

What we’re looking for:
A proactive, smart marketer with B2B experience, strong content skills and the confidence to own projects from concept to delivery.

Sound like you?
Click here to find out more: https://bit.ly/4qRIqh0

Old technology may still function, but it might be holding your business back more than you realise.Outdated systems are...
19/02/2026

Old technology may still function, but it might be holding your business back more than you realise.

Outdated systems are often slow, difficult to maintain, expensive to repair, and unable to scale as your company grows.

Warning Sign 3: Your business is stuck using old technology.

How to fix it: Review your current setup and consider adopting modern, cloud-based solutions that are designed to grow with you.

If your IT costs increase every time you hire someone or onboard a new customer, it is time to reassess.

For guidance on where to start, contact Chris Hill on 07743 938909 or email [email protected].

You can read the full blog here: https://bit.ly/42QZR8m

# Technology

Address

Arena Business Centre, Building B, Watchmoor Park, Riverside Way
Camberley
GU153YL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441784437123

Website

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