19/06/2026
When you need a document fixed, would you rather raise a support ticket or just pick up the phone? π
For Richard Rigg and the team at Jerroms, part of the Sumer Group, that question shaped the way they manage their documents.
Before Doc2, updating templates, adjusting terms of business or resolving a quick query could slow the whole workflow down. Clients were also still printing, signing and scanning, which meant delays and inconsistent formatting.
Switching to Doc2 gave them something different: a genuine SME-to-SME partnership, where real people are on hand and help is always a quick call away.
The results speak for themselves:
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100% digital signatures, with no more printers or scanned pages
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Template changes turned around within 24 hours
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Instant access to support, so queries are sorted quickly and personally
As Richard, Managing Director, puts it, being able to speak to someone directly has completely changed how smoothly their document process runs.
Now his sales team can spend less time on technical hurdles and more time looking after their clients. π
π Read the full success story here: https://doc2.co/success-stories/jerroms-mortgage-finance-success-story/