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Redtree

Name: Redtree
Address: Cardiff Road, Cardiff, CF157QE, GB
Telephone: +442920090015
Price range: $$

What if your technology systems allowed you to work from anywhere at anytime, no fuss? What if your IT Support for Business In South Wales.

We deliver comprehensive IT support services and solutions at prices that work for you. Our team of experts will become your In-House IT department; rapidly and efficiently responding to issues, often before you even know they exist. We specialise in real, lasting solutions – not quick patches that only come back later. We cover everything from your Servers and Network Infrastructure, to your Comp

uters, Workstations and Mobile Devices. Vendor Management is a big part of what we do – because our clients don’t have the time to be stuck in the middle when their supplier is blaming another and vice versa – we’ll manage everyone in the chain to ensure the problem is resolved quickly and permanently.

15/12/2024

What’s your favourite browser?

If it’s not already Microsoft Edge, it might be soon.

Why?

Microsoft are making it even easier to find all the information you need, faster. And who doesn’t love a time-saver?

They’ve introduced a new “Summarise” button in Edge, letting you grab quick highlights from the webpage you’re visiting.

This could be a great tool for businesses. Researching a topic and scanning lots of articles? You'll save a ton of time by only reading the essentials, helping you decide whether the information is worth a deeper dive.

The new “Summarise” button works in a similar way to the Copilot key, which can give you an in-depth summary of Edge pages.

This is another example of how Microsoft are focusing on integrating AI tools into their apps, so you can get things done more efficiently.

Next time you’re browsing with Edge, check out the Summarise button or Copilot tool. Let me know what you think.

Microsoft added a "Summarize" button to Edge's menu after beta testing. It is now live on Edge for Android.

14/12/2024

If you and your team use Outlook for mobile, here’s some good news: Now you can attach emails to other emails straight from your phone.

Anyone else thinking of the film Inception?!

It’s a little mind-bending – but there’s a good reason for it. The new feature will make it easy to share important email threads, without having to waste time switching to your PC or using Outlook for web.

Imagine you’re on the go, responding to a client or team member. You might need to reference an earlier email conversation, and this update will let you forward it directly from your iOS or Android device.

It’s great for keeping email trails organised. No more forwarding long chains or having to copy and paste bits of text. Just tap, attach, and you’re all set!

The feature should be available on Outlook for mobile right now. Have you tried it out yet?

Outlook Mobile will allow users to compose emails and add other emails as attachments to them.

13/12/2024

If you use PCs in your business, I’ll take a guess and bet that you’ve heard of the Blue Screen of Death…

It was first introduced to Windows in 1993, and now it’s become one of the most feared symbols of computer trouble. When you see the blue screen, you know something has gone seriously wrong.

What causes the Blue Screen of Death (BSOD)?

Most of the time, it happens due to a driver error. This means there’s a problem with the software that should be helping your hardware communicate with Windows. Occasionally, though, the BSOD can be due to a hardware issue.

Although pretty much everyone dreads the blue screen appearing, it’s actually a useful safety feature. The blue screen forces your computer to shut down, protecting your system from further damage.

But for businesses, seeing the BSOD can be more than just frustrating. Repeated crashes interrupt productivity and can put your data at risk. It could even mean there are deeper issues in your IT setup, which need to be fixed.

If your team often encounters the Blue Screen of Death, it might be time to update your software. It might be worth looking at upgrading your PCs, too. You should also get your setup reviewed to make sure everything’s working as it should be.

Need help figuring out what’s behind the crashes? Get in touch, we can help.

The Blue Screen of Death is as iconic as it is infamous, and it has a shockingly complex history.

12/12/2024

Today marks the 44th anniversary of Apple’s historic Initial Public Offering (IPO), with the tech giant selling shares of its stock to the public for the first time.

Apple sold 4.6 million shares at $22 (£17.60) each, and stock closed at $29 (£23.20). This resulted in Apple being valued at an impressive $1.778 billion (£1.42 billion), and it made millionaires out of more than 40 employees and investors.

The Apple co-founders also saw their own stock values go up, with Steve Jobs's shares reaching $217 million (£173.8 million), and Steve Wozniak's shares hitting $116 million (£92.9 million).

This was the largest IPO since Ford’s in 1956, and it highlighted the huge potential to create wealth and redefine markets through the tech industry.

Apple’s IPO was only the beginning. It sparked a tech revolution that inspired innovation across businesses all over the globe.

Today, it reminds us how investment in technology can change everything – not just in terms of value, but also in terms of impact. It’s a great lesson for businesses.

Where do you think technology will take us next?

December 12, 1980 Apple Computer holds their initial public offering, selling 4.6 million shares at $22 per share and turning more than 40 Apple employees and investors into instant millionaires. With the stock value closing at $29, the market capitalization puts the company’s worth at $1.778 bill...

10/12/2024

Here’s an important warning about something that could affect your business: A security flaw has been found in Microsoft Bookings.

The popular tool is used for scheduling appointments – but the flaw could allow scammers to create unauthorised accounts and get hold of false certificates.

Why should you be worried?

If scammers create fake accounts pretending to be senior people in your business, they could trick your employees into sharing sensitive information. This could give them access to your business systems and even let them reset passwords, locking you out of all your accounts.

If your business uses Microsoft 365, it’s doubly important to be aware of this issue. The security flaw comes from a feature in Microsoft Bookings called 'Shared Booking Pages”, which is usually turned on by default under the Microsoft 365 licence.

When someone creates a shared booking page, it creates a new account without going through the usual security checks. This is how scammers can slip through the cracks.

This security alert is a reminder of how important it is to keep an eye on the tools we use every day. Check if you’re using Microsoft Bookings in your business and consider disabling it if you don't need it.

It’s also a good idea to keep your systems updated and have an IT expert (like us) review your security settings. It can go a long way towards protecting your business.

If this sounds a bit overwhelming, don’t worry. My team can help, get in touch.

A security flaw in Microsoft Bookings has been uncovered. This flaw, inherent in the default configuration of Microsoft Bookings, potentially allows attackers to create unauthorized Entra (formerly Azure AD) accounts and obtain fraudulent certificates.

09/12/2024

Here’s some good news for businesses: Microsoft have lifted two major upgrade blocks in Windows 11 24H2. This means that more PCs can now run the latest version of Windows.

Previously, some people were unable to upgrade due to issues with the fingerprint sensors on their devices. These sensors stopped responding once the device was locked, causing issues logging in.

The Voicemeeter audio mixer was another barrier. People were experiencing the dreaded “Blue Screen of Death” when using Voicemeeter after downloading the latest version of Windows 11.

Both of these issues have now been fixed, allowing the 24H2 update to run smoothly.

Upgrading brings lots of benefits to businesses. From new productivity features to improved security, making the switch will help to improve your daily workflow.

Now’s a great time to check if your devices are compatible with the update. Can my team help you with this? Get in touch.

Windows 11 24H2 is now available for more PCs after Microsoft removed two upgrade blocks. You can now check for updates.

08/12/2024

You and your team share a lot of information each day, right? Well, Microsoft are about to make it easier than ever, with a new “Share” button being added to the Windows 11 Start menu and Taskbar.

The new feature will streamline file sharing, letting you send documents, links, or text from your desktop with just a click.

Imagine you’re working on an important project and want to share your progress. You’ll be able to right-click on the document in the Start menu or Taskbar, then share it straight from there.

Such a time-saver.

This feature is still in preview right now, but it’s a great example of how Microsoft are working to make collaboration tools quick and easy to use.

Will this one be useful in your business?

Microsoft wants you to share content/items more frequently, so it's now adding the "Share" button everywhere, including the Start menu and even the taskbar.

07/12/2024

Big fan of Teams? I’ve got good news! Microsoft are rolling out an update that makes it much easier to find people and the content they’ve shared.

When you type someone’s name into Teams, the improved search function will suggest relevant content linked to that person, such as shared files and previous conversations.

The update is available on both Windows and Mac, so it’s ready for you to use now. Type in a name, apply the filter, and you should have what you need in seconds.

Teams has seen a lot of useful updates for businesses lately. Whether you’re in a video call, sharing documents, or sending a message, Microsoft are helping to keep communication simple.

Give it a try and see how much faster you can get things done. Tell me what you think.

Track down the right people in Microsoft Teams search

06/12/2024

On this day in 1994, Apple made a bold move by suing the San Francisco Canyon Company.

So, what caused the lawsuit?

Apple claimed that the company helped Intel and Microsoft “borrow” their code from QuickTime for Windows.

Back then, Apple’s QuickTime software was ahead of the game, and Microsoft’s competing Video for Windows software struggled to keep up.

The alleged code-sharing allowed Video for Windows to suddenly match the quality of QuickTime – and that sparked a major lawsuit.

This legal battle was about more than just code; it set the stage for a tech showdown that shaped the entire industry.

The lawsuit eventually led to a settlement between Apple and Microsoft in 1997. Many believe this helped Apple to stay afloat, later transforming the tech landscape with groundbreaking products like the iPhone.

For business owners, it’s a reminder of how protecting intellectual property and forming strategic partnerships can impact your long-term success.

Have you secured what makes your business unique? It could be your most valuable asset.

December 6, 1994 Apple sues the San Francisco Canyon Company alleging they helped Intel and Microsoft steal code developed under contract for QuickTime for Windows. Apple first released QuickTime for the Macintosh in December 1991 and then contracted the San Francisco Canyon Company to port QuickTim...

05/12/2024

An AI-generated painting of computer science pioneer Alan Turing recently sold for (brace yourself…) $1.08 million (£870,000).

Yes… You read that right.

The painting was designed and created by an AI-powered robot called Ai-Da, named after Ada Lovelace. The sale marks a new record for AI-generated art.

The painting is titled “AI God: Portrait of Alan Turing” in celebration of the legendary codebreaker, who shaped modern computing as we know it today.

The art auctioneer, Sotheby’s, had expected it to sell for around $180,000 (around £85,000), until the winning bid soared past the million mark.

For business owners, this event is more than just a fun headline – it’s a glimpse into the expanding influence of AI. It shows us that AI could easily come to play a big role in fields that usually rely on human creativity.

The sale of the painting opens up exciting possibilities for AI in terms of innovation, process automation, and even product design. And if AI can break into the world of fine art, who knows what it could bring to the business world?!

How do you think AI could help your business?

Sotheby's said a painting of Alan Turing that was created by an AI robot puts the artwork among those of famed artists past and present.

04/12/2024

I bring great news for Windows 11 fans: Microsoft are updating how you choose your default apps.

The update makes it easier to pick the apps you prefer to use for opening files or sharing links, even if they’re not made by Microsoft.

Why is this a big deal for businesses?

Businesses often rely on specific tools to support their daily workflow. For example, you might prefer to use Chrome for browsing, or a non-Microsoft app for viewing PDFs. The update gives you more control, allowing you and your team to use whichever software you’re most comfortable with.

In the past, Microsoft have been criticised for pushing people towards their own apps, such as the Edge browser. They’ve previously made it difficult to set other apps as defaults – but with the update, it seems like they’re listening to feedback.

Windows 11 is all about making tech work for you. Hopefully, this new feature will help to make your workflow more efficient.

What apps do you use most in your business?

A friendlier default app experience might be coming to Windows 11

03/12/2024

We all know that using multi-factor authentication (MFA) is a good way to help keep your business data secure, right? It adds an extra layer of security to your accounts, as you need your password AND a code to log in.

Well, here’s some worrying news: Cyber criminals have recently been finding ways to get around MFA.

How are they doing it?

When you log in to your email, a session cookie gets created and saved in your browser. This makes it easy to stay logged in without having to re-enter your password.

Scammers are now stealing these cookies to get around security measures. This could mean your accounts are at risk, even with MFA enabled.

If cyber criminals get into your accounts, they could access sensitive data and use it for identity theft or phishing attacks (where they use fake emails to trick you into sharing information).

To help keep your business protected, make sure you’re using strong security software. Always keep devices and software updated, and log out of important accounts when they’re not in use.

Another tip? Don’t use the “remember me” option on shared or public computers, and only interact with secure websites that have a “HTTPS” address.

Does your team need a refresher on cyber security awareness? We can help with that. Get in touch.

MFA enhances the security of email accounts by requiring users to provide additional verification beyond just their password.

Address

Cardiff Road
Cardiff
CF157QE

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+442920090015

Website

http://www.redtree-it.co.uk/contact-us

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