Wadaro

Wadaro Premier provider of QoE monitoring by crowdsourcing KPI from SIM cards

Founded in 2005, Wadaro is the premier provider world wide of Quality of Experience (QoE) Monitoring solutions that crowd source Key Performance Indicators (KPIs) directly from individual mobile subscribers. Wadaro solutions radically transform the way that operators view the performance of their service and how their service is experienced by individual customers. Wadaro TAP, enables the operator

to maintain a meaningful one-to-one relationship with each customer and at the same time provides insight into service performance that cannot be measured by traditional means. Wadaro has established the only true method of proactively monitoring QoE from the very edge of the Radio Network (RAN), in real-time, without geographical limit and across all mobile devices. Wadaro solutions deliver actionable intelligence, a complete view of all customers experience, 24x7, in real-time, for all networks and any device. Total Analysis Package (TAP) provides a simple proactive and automated approach to first-line customer experience monitoring. Support is provided for;

• 2G, 3G, LTE, UMA and femtocell networks
• Network coverage reporting to include roaming, to include idle mode handover between PLMN and RAT and the customer’s ability to gain service from the competitive networks when none is available from their service provider
• Call performance to include voice quality, in-call handover between PLMN and RAT and call end causes
• Trend performance of retail mobile devices and machine-to-machine (M2M) modules

Headquartered in Manchester U.K., Wadaro provides solutions and support to customers world-wide directly and through a network of partners and distributors. TAP is in active use in Europe and Africa and Wadaro is soon to deploy in the Middle East, Far East and Latin America.

Oysters and Margaritas
04/02/2026

Oysters and Margaritas

17/02/2023

As phones start to support eSIMs and iSIMs, the role of mobile operators is set to change.

29/07/2022

Mike Sievert, Chief Executive Officer of T-Mobile, joined Club Chairman, David Rubenstein, for an in-person Signature Event on Wednesday, July 13, 2022.

A snippet from the 46 minute interview with Mike .... In my world, this says it all.

Delighted to once again be selected as an Export Champion by the Department for International Trade, supporting other SM...
28/04/2022

Delighted to once again be selected as an Export Champion by the Department for International Trade, supporting other SMEs on their export journey. At Wadaro, we work in several continents and we're always happy to share our experience. www.great.gov.uk

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One of the biggest challenges for operators when assuring their networks is visibility – or lack thereof. As with everyt...
13/02/2020

One of the biggest challenges for operators when assuring their networks is visibility – or lack thereof. As with everything in life, you don’t know what you can’t see. For operators, a lack of network or service visibility could lead to degradations caused by faults or performance issues going undetected for some time. Maintaining consumer confidence in 4G and 5G service quality is critical to all operators – they simply can’t afford to allow network glitches to undermine network and service QoS or Quality of Experience (QoE). Consumers are becoming more demanding, and they’re not afraid to switch providers should they find their experience wanting. This has stark consequences for all operators looking to achieve 5G ROI by effectively monetizing early adopters.

Today’s 5G is non-standalone, which means that it relies on both the 4G core as well as the 4G RAN to function.

28/05/2019

Ajit Pai has thrown his weight behind T-Mobile's and Sprint's merger after the carriers promised to deploy 5G across the entire U.S., including rural areas.

... well, it can be difficult to prove you have coverage unless you go rural areas and measure the delivered radio cover...
14/02/2019

... well, it can be difficult to prove you have coverage unless you go rural areas and measure the delivered radio coverage...

Top executives from T-Mobile US and Sprint struggled to provide specifics when pressed by US ...

Think I've posted something very similar already for the UK. Try driving through Death Valley and expecting to make pho...
14/02/2019

Think I've posted something very similar already for the UK. Try driving through Death Valley and expecting to make phone calls ... !

Top executives from T-Mobile US and Sprint struggled to provide specifics when pressed by US ...

"Most businesses would tell you it is far more financially attractive to keep current customers happy and spending than ...
23/03/2018

"Most businesses would tell you it is far more financially attractive to keep current customers happy and spending than it is to replace them with new ones, but idea doesn’t seem to have been received by the telcos." - really? Customer retention is more profitable than acquisition. Well, who would have thought that ?

Liberty Global has announced the beginning of a new project which will transform it communicates with customers, leaning on the ‘conversational commerce’ idea championed by Amazon.

Really? Signal problems and dropped calls in the UK? Hmmmmm....
18/12/2017

Really? Signal problems and dropped calls in the UK? Hmmmmm....

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