IT Systems & Support Limited

IT Systems & Support Limited Your proactive IT support, keeping your tech secure and stress-free.

IT Systems mission is to provide high quality, professional yet personable Total IT Solutions. Based in Darlington, IT Systems provides a variety of services to our supported clients including on-site, remote and web based support. Our belief and ethos is to free our customers from the day-to-day management of IT Solutions, enabling them to concentrate and excel in their business. From this we bel

ieve in long-term partnerships and the building up of relationships with our clients, acting as a catalyst for driving IT forward within your business and tailoring it to your specific needs and requirements. IT Systems educational remit is to support schools to raise standards of achievement, improve the quality of teaching and learning, create and share information, develop digital resources and to improve administrational efficiency through the use of IT. We also aim to support customers in implementing issues surrounding workforce reform and change management, working with customers and other stakeholders such as third party and Multi-agency departments

☁️ Another big milestone for IT Systems!We’re delighted to announce that IT Systems & Support Limited has been awarded a...
26/08/2026

☁️ Another big milestone for IT Systems!

We’re delighted to announce that IT Systems & Support Limited has been awarded a place on G-Cloud 15.

We’ve secured placement across:

🔹 Lot 1a – Infrastructure as a Service and Platform as a Service
🔹 Lot 2a – Infrastructure Software as a Service
🔹 Lot 3 – Cloud Support Service

In simple terms, this means our cloud infrastructure, cloud software and cloud support services can now form part of a recognised route for public sector organisations looking for trusted technology suppliers.

For us, this is about much more than another framework.

It is recognition of the investment we continue to make in our people, technology, security, resilience and service delivery — all while staying true to the personal approach that has always been at the heart of IT Systems.

We’re incredibly proud to be growing a technology business here in Darlington that can compete nationally while continuing to support customers across the North East and beyond.

A massive well done to the whole team. 👏

Trusted IT support. Proven cloud expertise. Stronger together.

🏆 Another major milestone for IT Systems!We’re delighted to announce that we have expanded our ISO certifications to inc...
11/08/2026

🏆 Another major milestone for IT Systems!

We’re delighted to announce that we have expanded our ISO certifications to include:

✅ ISO 9001 – Quality Management
🌱 ISO 14001 – Environmental Management

For us, these certifications aren’t simply badges to display. They provide independent assurance that the way we operate, deliver services and continually improve our business meets recognised international standards.

ISO 9001 strengthens our commitment to delivering consistently high-quality services, having robust processes in place and continually looking for ways to improve the experience and outcomes we provide for our customers.

ISO 14001 demonstrates our commitment to operating responsibly, understanding and reducing our environmental impact, and ensuring sustainability forms part of the decisions we make as our business continues to grow.

For our customers across education, public sector and business, this means working with a technology partner that is committed not only to secure and resilient IT, but also to quality, accountability, continual improvement and responsible business practices.

We’re incredibly proud of what this represents — and even more importantly, what it means for the organisations that place their trust in us.

Certified quality. Sustained responsibility.

Technology should help you move forward.
Let’s make IT work for you.

🚀 We've refreshed our Schools North East profile!Technology in education has moved on—and so have we.Over the past few y...
13/07/2026

🚀 We've refreshed our Schools North East profile!

Technology in education has moved on—and so have we.

Over the past few years, we've continued to evolve beyond traditional IT support, helping schools and trusts build secure, resilient and future-ready technology environments that enable outstanding teaching and learning.

Our newly refreshed Schools North East profile better reflects who we are today, our values, our expertise and our commitment to supporting education across the region.

Whether you're looking for strategic ICT leadership, managed IT services, cyber security, cloud transformation, GDPR support or simply a trusted technology partner who understands education, we'd love you to take a look.

👉 Visit our updated profile and let us know what you think.

A huge thank you to Schools North East for continuing to champion collaboration and excellence across education in our region.

Building Communities. Not Just Technology.Technology is what we do.Helping communities thrive is why we do it.We believe...
10/07/2026

Building Communities. Not Just Technology.

Technology is what we do.

Helping communities thrive is why we do it.

We believe successful businesses have a responsibility to give something back. That's why we're proud to support initiatives that create opportunities, inspire young people and strengthen the communities we serve.

From supporting local sports facilities and grassroots teams, to investing in youth athletes and helping groups raise valuable funds, we're committed to making a positive difference wherever we can.

Social value isn't just something we deliver through public sector contracts—it's part of who we are as a business.

Every partnership, every sponsorship and every contribution is an investment in people, opportunity and the future.

Because great technology changes organisations.

Strong communities change lives.

💙 Technology should help you move forward. Let's make IT work for you.

💾 Your backups probably aren't as safe as you think.Most businesses believe they're protected because they have "a backu...
10/07/2026

💾 Your backups probably aren't as safe as you think.

Most businesses believe they're protected because they have "a backup."

But here's the uncomfortable truth...

❌ Has it actually been tested?
❌ Is it protected against ransomware?
❌ Could you restore everything today if disaster struck?

Too often, organisations only discover the answer after it's too late.

At IT Systems, we don't just back up your data—we ensure it's recoverable.

✅ Automated backup monitoring
✅ Regular recovery testing
✅ Immutable ransomware protection
✅ Rapid disaster recovery
✅ Complete peace of mind

Because a backup you can't restore isn't really a backup at all.

Whether you're a school, charity or business, we'll help make sure your critical systems and data are protected when you need them most.

📞 Get in touch for a no-obligation Backup & Disaster Recovery Review.

🚨 Would you know where to start?A messy data cabinet isn't just untidy—it can cost your organisation time, money and unn...
06/07/2026

🚨 Would you know where to start?

A messy data cabinet isn't just untidy—it can cost your organisation time, money and unnecessary downtime.

Poor cable management makes faults harder to diagnose, upgrades more difficult and increases the risk of accidental disconnections when changes are made.

At IT Systems, we provide a professional Data Cabinet Tidy Service that transforms chaotic cabinets into organised, clearly labelled infrastructure that is easier to support and built around industry best practice.

✔ Professional cable management
✔ Full labelling and documentation
✔ Easier fault finding
✔ Remove redundant cabling
✔ Improve reliability and airflow
✔ Reduce downtime during maintenance
✔ One-off tidy or ongoing maintenance

Whether you're a school, business or organisation, we'll help ensure your network infrastructure is ready to support you—not hold you back.

📞 Get in touch today to arrange a cabinet health check.

🎨 OUR ID CARDS ARE UNIQUE – JUST LIKE YOULooking for professional, fully customised ID cards for your organisation?We ca...
22/06/2026

🎨 OUR ID CARDS ARE UNIQUE – JUST LIKE YOU

Looking for professional, fully customised ID cards for your organisation?

We can design and print ID cards tailored to your branding and operational requirements, including:

✔ Full colour custom printed cards
✔ Staff photos and organisation branding
✔ QR codes, barcodes and serial numbering
✔ ISO chip, proximity and magnetic stripe cards
✔ Compatible with door entry and access control systems
✔ Visitor, staff, student and contractor cards
✔ Durable, professional quality finish
✔ Lanyards, clips and accessories available

Whether you're a school, business, healthcare provider, charity or public sector organisation, we can create an ID card solution that looks great and works seamlessly with your systems.

📞 Get in touch to discuss your requirements.

Technology should help you move forward. Let's make IT work for you.

🚨 Do you really want to wait hours for an engineer to arrive before someone even starts looking at your IT problem?With ...
15/06/2026

🚨 Do you really want to wait hours for an engineer to arrive before someone even starts looking at your IT problem?

With IT Systems' remote support service, our engineers can begin investigating and resolving issues immediately.

That means:

⚡ Faster response times
⚡ Reduced downtime
⚡ Less disruption to staff and users
⚡ Access to specialist technical expertise
⚡ Proactive problem solving
⚡ Support exactly when you need it

And when an on-site visit is needed? We're local and ready to help.

The majority of IT issues don't need an engineer travelling across town. They need an expert taking ownership of the problem straight away.

That's exactly what we do.

📞 Want to see how modern IT support should work? Get in touch with the team today.

Still running RM CC4? Planning your move to Windows 11?With Windows 10 support ending and schools increasingly looking t...
08/06/2026

Still running RM CC4? Planning your move to Windows 11?

With Windows 10 support ending and schools increasingly looking towards modern, secure and compliant desktop platforms, many RM CC4 schools are facing the same question:

"How do we move to Windows 11 without disrupting teaching and learning?"

At IT Systems & Support, we've developed a fully compatible Windows 11 Client Pack for RM CC4 networks, enabling schools to modernise their estate while retaining the management capabilities they rely on.

✅ Fully compatible Windows 11 build for RM CC4 environments
✅ Support for both Smart Build and Smart Client
✅ Windows 11 policy integration, including RMMC support
✅ Concurrent support for Windows 10 and Windows 11 devices
✅ WSUS update management across mixed estates
✅ Controlled deployment of Microsoft Copilot through policy management
✅ Designed specifically for the education sector

Whether you're planning a full migration, phased rollout, or simply exploring your options, our team can help make the transition straightforward and low risk.

Technology should help your school move forward. Let's make IT work for you.

📧 [email protected]
🌐 www.itsystems.uk

And then we were twelve.Twelve years ago, IT Systems & Support Limited started with a simple idea: technology should hel...
04/06/2026

And then we were twelve.

Twelve years ago, IT Systems & Support Limited started with a simple idea: technology should help organisations succeed, not hold them back.

What began as a small local IT company with one phone and a laptop has grown into a trusted technology partner supporting schools, academies, trusts, businesses and organisations across the UK.

Over the last twelve years we've seen technology transform almost beyond recognition. We've moved from on-premise servers and traditional networks to cloud platforms, cyber security frameworks, hybrid working, AI and digital transformation. Through every change, one thing has remained constant: our commitment to putting customers first.

Today, we are proud to hold internationally recognised accreditations including ISO 27001, ISO 22301 and ISO 27017, Cyber Essentials certification, and positions on Crown Commercial Service frameworks including RM6190 and G-Cloud 14. But the achievements we value most are not certificates or contracts—they are the relationships we have built and the trust our customers place in us every day.

Twelve years has brought challenges, lessons, successes, late nights, difficult decisions, incredible opportunities and remarkable growth. None of it would have been possible without the dedication of our team, the loyalty of our customers, the support of our partners and the encouragement of our families.

To everyone who has been part of the journey—whether for twelve years, twelve months or twelve days—thank you.

We're incredibly proud of what we've built.

But we're even more excited about what's next.

Here's to the next chapter.

Address

North Point, Faverdale North
Darlington
DL30PH

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4pm

Telephone

+443438868660

Website

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