11/03/2021
Windows 10 update KB5000802 is causing win32kfull.sys BSOD error.
Windows simply crashes when users click on the ‘Print’ option.
Some users are also facing Bluescreen issue while opening excel ,word and pdf files. . Reports of printer failures include Kyocera, Ricoh, Zebra, and others.
The temporary fix for BSOD is to simply rolling back to an earlier restore point on the PC or uninstall the KB5000802 update manually then pause future updates.
Microsoft are aware of the issue and we are now actively blocking the update to our SoftalkAssist clients.