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Grafterr

Name: Grafterr
Address: Grafterr, 38 W Gorgie Parks, Edinburgh, EH141UT, GB
Telephone: +441315641559
Price range: $$

Grafterr delivers a single intuitive platform that keeps your end-to-end business operations! 🚀

Offering everything from market leading ePOS, drag & drop website builders and online ordering to kitchen management, stock control and customer engagement tools, all interconnected, seamlessly sharing data and managed from a single platform.

05/06/2026

Third-party delivery apps served a purpose, visibility, reach, and volume.

But more venues are learning the hard way that they can’t build long-term success on someone else’s platform.

In our 2025 Food Delivery Report, we outline how hospitality businesses can take control of their delivery strategy and reduce over-reliance on external aggregators.

Inside the report:�Why venues are launching their own online ordering systems�Data on how delivery fees are impacting margin�Insights on UX design and delivery flow optimisation�Strategies for balancing direct and third-party channels

This is your roadmap to better margins and stronger customer retention in the evolving delivery landscape.

Download the full report for free:�www.grafterr.com/uk/food-delivery-report-2025

04/06/2026

You probably offer upsells, but are they actually converting? Many businesses miss revenue because their upsell prompts are too subtle or buried.

When configured well, upsells at the checkout point drive extra revenue without disrupting the guest journey.

✅ Suggest high-margin items based on basket contents
✅ Highlight combo deals or meal upgrades
✅ Use enticing visuals and short descriptions
✅ A/B test timing and placement for optimal results

With Grafterr’s system, you can configure and track upsell performance easily. It’s not just about offering extras, it’s about offering the right ones, at the right time.
�Want help booking a demo? �Call 0131 608 3739 or visit www.grafterr.com/uk/contact-us

28/05/2026

Big Smoke Grill delivers smoky, BBQ-inspired burgers, brisket, ribs, and mac ‘n’ cheese using premium Angus cuts and high-quality toppings.

Grafterr powers their operations with hospitality-centric technology that handles high-volume ordering, kitchen flow management, and combo upselling, all without slowing their pace or changing their brand voice.

Discover more them at: www.bigsmokegrill.co.uk

25/05/2026

Online reviews influence decisions more than any ad ever could.
Here’s how to get more good ones, and handle negative feedback the right way.

✅ Ask for feedback via digital receipts
✅ Respond quickly, politely, and publicly
✅ Turn negative reviews into follow-up wins
✅ Celebrate positive reviews with your team
✅ Make the review flow part of your regular service journey

Grafterr helps you collect, track, and improve your service experience, all connected to customer profiles and ordering flows.

Read more: https://www.grafterr.com/blog/

21/05/2026

High atop Caerphilly Mountain, this snack bar serves hearty burgers, jumbo hot dogs, breakfast rolls, and steak subs to hikers, locals, and visitors, all from a unique eco-friendly summit cafe location.

With Grafterr tech behind the scenes, they manage high-volume service, mobile and click‑and‑collect orders, and simple menu updates, allowing them to focus on serving flame-grilled quality food with speed and consistency.

Want to plan your visit or check the menu? Find them online or on Tripadvisor to browse, or get directions.

18/05/2026

Labour shortages and peak-hour pressure make fast, reliable ordering essential.
A self-serve kiosk does more than reduce staff workload, it actually improves your bottom line.

With kiosks, businesses see:�Increased basket sizes thanks to smart upsells�Shorter queues during busy service�Fewer mistakes and order issues�Better kitchen flow through POS/KDS integration

Want help booking a demo? �Call 0131 608 3739 or visit www.grafterr.com/uk/contact-us

13/05/2026

Quick Service Restaurants thrive on speed and order volume, and self-service kiosks are proving to be the most efficient way to keep both moving.

When you install a kiosk, you instantly:
✅ Reduce wait times by giving customers more autonomy
✅ Upsell automatically through better menu flow
✅ Free up staff to focus on food quality and service
✅ Improve order accuracy by removing verbal miscommunication

No queues. No friction. Just more orders flowing through your system.
�Want help booking a demo? �Call 0131 608 3739 or visit www.grafterr.com/uk/contact-us

08/05/2026

Falafel n’ Juice Co in Bradford serves crisp, flavourful vegan falafel wraps, hummus bowls, and 100% fresh plant‑based juices.

Their menu is tight, vegan-friendly, and focused on bold Mediterranean flavours, and it’s winning rave reviews from locals.

We support their fast-paced kitchen and juice bar environment with hospitality-first tech that keeps operations smooth, supports in-store or delivery flows, and helps them stay agile as they grow their audience.

Curious? Check out their menu or find them in-store at 26 Kirkgate, BD1 1QL.

05/05/2026

A badly organised menu = lost orders and frustrated customers.

Your menu should load fast, scroll smoothly, and guide customers toward decisions quickly.�
Grafterr QR ordering and online ordering are designed with these mobile principles in mind, but how you organise it still matters.

Need help tidying yours? Let us know.
�Want help booking a demo? �Call 0131 608 3739 or visit www.grafterr.com/uk/contact-us

30/04/2026

Want to see exactly how Grafterr fits into your business?�
We offer free personalised demos where our team walks you through real scenarios tailored to your venue.

You’ll see:�
✅ Real-time order flows between QR, POS, KDS and kiosk�
✅ How to make instant menu updates and pricing changes�
✅ How loyalty, upsells, and customer data are all connected�
✅ What your reporting dashboard looks like across locations

No pressure. No long pitch. Just answers to your questions and real use cases.
Want help booking a demo? �Call 0131 608 3739 or visit www.grafterr.com/uk/contact-us

Address

Grafterr, 38 W Gorgie Parks
Edinburgh
EH141UT

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441315641559

Website

http://www.grafterr.com/

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