Metpow

02/09/2026

Average electricity usage down by two units per night.
In Episode 2 of Metpow in Conversation With..., we visit Smytham Holiday Park to speak with Ben Harper about how guest behaviour is changing and what that means for holiday park operators.
For Smytham, electricity had become its second biggest cost after staffing. Rather than simply passing rising costs on to every guest, the team wanted a fairer approach that gave customers more visibility of what they were using.
Ben talks about:
- Why Smytham introduced smart metering and fair usage
- How changing guest habits are affecting electricity consumption
- Why reducing admin was so important when choosing a solution
- What the early usage data is showing
- The role technology can play in the future of holiday parks
- Why operators can learn so much by sharing ideas with each other
As Ben puts it, “It’s just fairer for everyone really.”
🎥 Watch Episode 2 of Metpow in Conversation With... Smytham Holiday Park.

In the second episode of Metpow in Conversation With..., we sit dow...

25/08/2026

The UK holiday park and campsite sector continues to evolve.
British residents took around 103 million domestic overnight trips in 2025, with spending rising by 7% to £35.1 billion. The opportunity remains significant, but operators cannot assume demand will automatically translate into bookings.

In our latest blog, Rachael Middleton explores five trends that parks and campsites cannot afford to ignore:
• Value will be judged across the whole guest experience
• Digital convenience will become expected
• Utility management will become a commercial priority
• Sustainability claims will need credible evidence
• Climate resilience will shape infrastructure investment

The common thread across them all is visibility. Operators with a clearer understanding of their customers, costs, utility consumption and infrastructure will be better equipped to adapt and invest with confidence.

Read the full blog: https://www.metpow.com/latest/insights/future-of-uk-holiday-parks-and-campsites

Image featured is from our client, Old Oaks Touring, Camping & Glamping for adults 💚

Explore five trends shaping UK holiday parks and campsites, including changing guest expectations, digital technology, utility data, sustainability and climate resilience.

18/08/2026

Customer Story: Smytham Holiday Park
How do you manage rising electricity costs fairly, without creating more work for your team?
Smytham Holiday Park introduced Metpow smart metering alongside a fair usage model, giving guests greater visibility of their electricity use while helping the park manage costs more effectively.
Early data is already showing a positive impact, with average electricity usage per night down by two units, and minimal additional administration for the Smytham team.
A great example of how better visibility can encourage more responsible energy use while keeping things simple for both operators and guests.

Read the full case study: https://www.metpow.com/client-testimonials
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17/08/2026

On the 14th of September, Metpow’s Lyndsay will be joining HARPA for a webinar exploring how holiday parks can recover energy costs fairly without hurting guest experience
We’ll be discussing:
Why flat-fee electricity models are becoming increasingly difficult to sustain
The difference between fair-usage and pay-as-you-go approaches
How more transparent billing can help reduce disputes
Ways to give guests greater visibility and control over their energy usage
If energy costs and fairer utility charging are on your agenda, we’d love you to join us!
Sign up via the HARPA member website.

10/08/2026

Customers already manage their banking, parking, and shopping from their phone. Increasingly, they expect the same level of convenience from their holiday park and campsite stay too.

Our latest blog looks at how operators can meet that expectation by using data and self-service technology to reduce admin, give guests more visibility and control, and free up teams to focus on the moments that matter most.

In our latest blog, we explore how data and self-service technology can help parks:

- Move from assuming to knowing what's really driving costs

- Turn utility and operational data into practical decisions

- Give guests more control over their stay, without losing the personal touch

- Free up teams to focus on hospitality, not admin

We also share insights from our conversation with Josh Haywood Resort Director at Crealy Theme Park & Resort - Devon on what his team discovered when they dug into their energy data and why the results weren't what they expected.

Read the full article: https://www.metpow.com/latest/smarter-operations-better-stays-how-holiday-parks-can-use-data-and-technology

05/08/2026

Rolec reports that 90% of EV drivers prefer destinations with chargepoints, highlighting how access to energy-related facilities can increasingly influence where people choose to stay.

EV charging is just one example of how customer expectations are evolving across the leisure industry.

Today's guests expect more visibility, more convenience and greater transparency when it comes to the utilities they use.

Whether it's charging an EV, topping up electricity or understanding exactly what they've consumed, clear and fair utility management is becoming part of the overall guest experience.

For operators, that creates both a challenge and an opportunity.

Smart metering helps sites:
• Recover electricity, water and gas costs more accurately
• Give customers real-time visibility of their usage
• Reduce manual meter readings and administration
• Introduce pay-as-you-go or fair usage models
• Make better infrastructure decisions using real consumption data.

As energy demand continues to evolve, having the right data and systems in place is becoming just as important as the utilities themselves.

Read the full blog: https://www.metpow.com/latest/from-ev-charging-to-smart-metering-how-guest-energy-expectations-are-changing

28/07/2026

Smart utility management starts with smarter software.
Built specifically for holiday parks, residential parks, campsites and marinas, Metpow gives operators complete visibility and control over electricity, water and gas.
Unlike traditional metering systems, our software-first platform puts the intelligence where it belongs.
- Designed for the leisure industry
- Works with new installations and existing infrastructure
- Reliable LoRaWAN connectivity for robust site-wide communications
- Real-time monitoring and remote management
- Self-service payments and top-ups for customers
- Less admin. Better cost recovery. Happier customers.
Because managing utilities shouldn't mean managing paperwork.

Discover the smarter way to manage site utilities: www.metpow.com
Book a demo: https://bit.ly/4yBbRci
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28/07/2026

Brilliant to see further support for investment across the holiday and residential parks industry.
From 29 July 2026, the VAT Capital Goods Scheme threshold for qualifying land, building and civil engineering projects will rise from £250,000 to £600,000.
For operators planning major site improvements, it is a timely reminder to consider future utility infrastructure as part of the project from the outset, helping to create more efficient, resilient and future-ready parks.
Operators should speak to their accountant or VAT adviser before starting major investment works.
Read more: https://www.legislation.gov.uk/uksi/2026/765/memorandum/contents

Explanatory Memorandum sets out a brief statement of the purpose of a Statutory Instrument and provides information about its policy objective and policy implications. They aim to make the Statutory Instrument accessible to readers who are not legally qualified and accompany any Statutory Instrument...

14/07/2026

🌱 Did you know? Metpow offers optional carbon offsetting to help support your site's sustainability ambitions.

Carbon offsetting gives holiday parks, campsites and marinas the opportunity to offset the electricity their customers consume, demonstrating a commitment to environmental responsibility while enhancing their customer offering.

It's a simple way to:

• Support your wider sustainability strategy

• Appeal to environmentally conscious customers

• Differentiate your site from competitors

• Give customers the option to make more sustainable choices

It's just one of the ways Metpow helps operators balance great customer experiences with smarter utility management.

10/07/2026

The new Metpow self-service payment kiosk is looking right at home at the beautiful Ladies Mile Holiday Park - Dawlish. 👌

Designed to give guests a quick and easy way to top up utilities, make payments and manage their account, the kiosk helps reduce queues at reception while giving operators greater visibility and control over site utilities.

Available as desk, wall or floor mounted options, there's a solution to suit every site.

Interested in bringing self-service utility payments to your holiday park, campsite or marina? Get in touch to find out more.