Cobalt

Cobalt Cobalt are experts in Voice over IP and IT support. Our team of engineers configure, manage and

27/05/2026

Have you heard of the big switch off?

By the end of January 2027, analogue lines will be turned off completely.

So, what does this mean for your business? If your work number is still confined to your office phones, you will need to make the swap to a cloud-based service.

No need to worry though, we will make the transition seamless - keep your landline number, make and receive calls through your mobile, laptop or tablet, wherever you are.

Give us a call on 01392 662600, we'd be more than happy to help you.

Your business deserves technology that pulls its weight.From cyber security and telephony to IT support and connectivity...
21/05/2026

Your business deserves technology that pulls its weight.

From cyber security and telephony to IT support and connectivity, we help keep your business productive, protected and properly connected.

Because the best tech support is often the stuff you never have to think about. No drama. No “have you tried turning it off and on again?” panic. Just reliable systems, safer data and people who know what they’re doing in the background.

So whether you need stronger protection, better communication, faster support or a connection that doesn’t throw a tantrum at 3pm, we’re here to help.

Get in touch on 01392 662600 to see how we can support your business.

Last week Ian Dunstan and Chris headed off to Amsterdam with Trupeer for three days of seminars, boardroom sessions and ...
19/05/2026

Last week Ian Dunstan and Chris headed off to Amsterdam with Trupeer for three days of seminars, boardroom sessions and big conversations about what top performance really looks like in our industry.

From how AI is helping deliver smarter, faster support, to the latest ways businesses can stay protected from evolving cybersecurity threats, there was plenty to bring back home to our customers.

So much of what we do happens quietly in the background. The patches, monitoring, threat prevention and proactive support that stop problems before they ever become problems. It’s not luck that our customers avoid breaches and security headaches. It’s planning, experience and a team that’s always watching the dashboards while everyone else is asleep.

We’ll admit though, after three straight days of tech talk and strategy sessions, Ian and Chris were dangerously close to becoming “those blokes” who mention AI at every meal. Thankfully Amsterdam had enough beer and stroopwafels to keep them grounded.

Big thanks to Trupeer for having us. Always good to step back, challenge ourselves and make sure we’re bringing the very best back to the businesses that trust us every day.

Some people need to leave to realise what really matters.We’re genuinely delighted to welcome Jake back to the team afte...
14/05/2026

Some people need to leave to realise what really matters.
We’re genuinely delighted to welcome Jake back to the team after a spell away in another comms company.

In his words, “people say the grass isn’t greener, and they are right.”

For Jake, it came down to finding a business that shared his ethics, values and way of working. And we’re incredibly proud that he chose to come back to Cobalt.

Sometimes the best compliment isn’t winning someone new, it’s having great people return because they know what makes your team different.

Welcome back, Jake. We’re so pleased to have you home.

Is your phone system working as hard as you are?We’re excited to introduce Cobalt Cloud. Our next-gen business phone sys...
12/05/2026

Is your phone system working as hard as you are?

We’re excited to introduce Cobalt Cloud. Our next-gen business phone system. We’ve built this to be more than just a way to make calls; it’s a single, secure central hub for every conversation your business has.

Whether your customers reach out via WhatsApp, Live Chat, SMS, or a traditional call, everything is unified in one place so your team never misses a beat.

With 10,000 minutes of call recording and professional on-hold messaging included as standard, it’s a complete system designed to scale as you do.

Ready to simplify your communications?

Give us a call on 01392 662600.

07/05/2026

We’re back at the picnic bench for another round of Coffee with Cobalt.

New faces, new roles, and... sausages?

This week, the team is catching up some new things at Cobalt, including the latest version of Cobalt Cloud. With new apps, AI transcription, and a focus on simplicity, we’re making business comms easier than ever.

We also celebrated some internal wins with new roles and new faces.

But don't miss the debate about whether it's better to have hands that dispense sausages or armpits that dispense sun cream. We’ll let you decide which is the bigger innovation.

05/05/2026

Silence is the one thing you never want a customer to hear when they're on the line.

Don't waste your on hold time, see it is a prime marketing opportunity.

With our advertising on hold feature, you get professionally recorded messages that keep your callers engaged before you pick up.

Whether you're highlighting a new service, answering FAQs, or just setting the tone with a greeting, make the most of having your callers on hold.

Give us a call to find out more on 01392 662600

30/04/2026

In this week's tip of the week, Jim breaks down why having your internet backed up is the clever choice for any business.

When you're all in the office and the Wi-Fi fails, what do you do? You could send everyone home, but that wastes time and resources that your business could do with holding onto. Instead of losing a day's productivity to a technical glitch, a 4G backup ensures you don’t miss anything.

The moment your line drops, your connection automatically switches over to the 4G network. Your team stays online, your phones stay live, and your customers are none the wiser.

It's low-cost and quick to install.

Speak to our team on 01392 662600 for all the details.

28/04/2026

We’re taking a quick break from the tech talk to tackle the really big questions.

Would you rather have hands for feet, or feet for hands?

Beyond the debate over which they'd rather, we’re also chatting about what actually sets Cobalt apart. As the largest independent provider in the South West, we’re big believers in building ongoing relationships rather than just installing and dashing.

The whole team from sales to engineers ensure you're getting a personal experience from start to finish.

We really are your knowledgeable one-stop shop for phones, IT, and connectivity.

Thank you to Mike, Tom and Ash for being part of this one!

Did you know that taking credit card details over the phone incorrectly could mean you’re breaking the law?Security and ...
23/04/2026

Did you know that taking credit card details over the phone incorrectly could mean you’re breaking the law?

Security and reliability are the top priorities for any business, but staying on top of PCI compliance can feel like a minefield. That’s why we built Cobalt Cloud to do the heavy lifting for you.

Our system ensures that your payments are handled securely and legally, with every call protected by advanced encryption.

Ready for a more secure way to work? Give us a call on 01392 662600 to get started.

20/04/2026

The results are in!

We decided to put Ian, Jim, and Chris in the firing line, sat them down and asked the the team the tough questions to see which of the bosses takes all.

Time to find out who comes out on top (or bottom depending on which way you look at it).

Address

27 Dakota Way
Exeter
EX52GE

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5pm

Telephone

+441392662600

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