25/03/2026
The robots are coming. So we went to the British Library to see what all the fuss is about.
Last week Adam and Vicki headed to the Agency Hackers event, The Robots Are Coming, and the takeaway was pretty clear. AI hasn’t arrived with a bang, it’s just, here. Sitting inside the tools we use every day and quietly reshaping how things work.
Search feels different. Buying journeys feel different. The way work gets organised has shifted, then shifted again, and now quite noticeably.
What stood out across the sessions was a move away from isolated use cases towards rethinking entire workflows. AI isn’t being added at the end anymore, it’s becoming part of the process from the start. Research, early drafts, pulling things together. It speeds things up, but still needs people to sense-check, refine and make it work.
There was also plenty of talk about agents and automation. Less hands-on, more happening in the background. Systems talking to each other, tasks ticking along without constant input. It’s not hard to see how that creeps into the day-to-day before long.
Where things felt less clear was in how people are making the best of it. The tools are there, but adoption is uneven. Some are all in, some are holding back, most are somewhere in between. Not many have fully embedded it yet.
That’s where things start to diverge.
We’re already seeing the impact on team dynamics. Output is rising, expectations are shifting and the way work is structured is starting to move with it. The overall tone felt grounded. This isn’t hype, it’s becoming part of day-to-day work, with all the adjustments that brings.
Our takeaway is simple. Stay close to it. Get comfortable using it. Keep an eye on how it’s evolving.
And maybe accept that the robots are already here.
