Pioneer Software

01/05/2026

NEW FEATURE ALERT!
AI Assisted Medical Notes - ClinicOffice now has the ability to “listen” to dictations or patient consultations and create transcripts.

These can then be applied with a quick “Smart Paste” operation to your Session Notes (e.g. SOAP notes) or your own Clinical Forms, and the AI will intelligently complete the information for you.
https://pioneersoftware.co.uk/co-ai

26/03/2026

COMING VERY SOON!
Transcription & AI assisted medical notes.
ClinicOffice will have the ability to “listen” to a patient consultation and generate clinical notes for you!

You can “template” these notes based on a standard clinical notes format (e.g. S.O.A.P. notes) or you can direct the AI to use your own bespoke Clinical Forms and complete the information for you!

The results are truly amazing … and leave many users stunned the first time they see this feature in action.
https://pioneersoftware.co.uk/co-ai

06/03/2026

AI RECEPTIONIST now available!
We’ve teamed up with BookedSolid, a virtual assistant that answers every call automatically scheduling appointments, handling clinic enquiries, and more!
14 day trial available
For more information please see: https://pioneersoftware.co.uk/co-bookedsolid
Setup guide here:https://pioneersoftware.co.uk/files/BookedSolid_Integration_Guide.pdf

20/02/2026

One of the things we’re most proud of is our direct, human support. Being able to pick up the phone and immediately speak to someone who knows your system and your data is rare. We do not have a ticket system, so you can get through to us via phone, live chat or email instantly. We have dedicated experts for your Clinic which means you are speaking to the same people and not passed around different departments to solve your query. https://pioneersoftware.co.uk/support

12/02/2026

EXCITING NEWS - AI is everywhere right now and our AI receptionist integration is coming soon!
Features:
24hr answering to ensure that your clinic never misses a call.
Schedule appointments directly into your ClinicOffice diary
Answer Clinic queries like opening hours/treatments available etc

Free up your staff to focus on the calls that really need a human touch and ensure no appointment opportunities are missed during out of hours and holidays.
WATCH THIS SPACE!

12/02/2026

Please view our new promotional video for ClinicOffice!

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

19/12/2025

NEW FEATURE ALERT!
Side by side comparison using two images - useful if you need to compare 'before and after' photos.
Available only in the web version of ClinicOffice and using a smartphone or tablet. Images are stored directly in your patient's Clinical Notes screen.

28/11/2025

NEW FEATURE ALERT!!
One of the issues with a large database can be the creation of duplicate patient records. This is why we have created the 'Duplicate Patient Check' feature which will scan your database and merge all data into a single primary record. See here for details:
https://pioneersoftware.co.uk/kb-pam/duplicate-patient-records

31/10/2025

Over the years we have integrated ClinicOffice with a number of payment providers, but our current recommended payment partner is BLINK. Signing up for an account with BLINK will allow you to:

Quickly and easily process credit/debit cards directly from ClinicOffice
Send out invoices with a secure payment link so that clients can pay online
Allow patients to book and pay for their own appointments via Online Booking
(optionally) provide you with a physical card machine for face-to-face payments
https://pioneersoftware.co.uk/co-payments

09/10/2025

NEW FEATURE ALERT!
Gocardless integration is now available - Using GoCardless in your clinic is perfect for those patients who have a recurring payment to you. The service aims to take the hassle out of collecting regular recurring payments by automating and streamlining the process, meaning you can focus your time and efforts elsewhere.
https://pioneersoftware.co.uk/kb-bpi/gocardless_integration

22/08/2025

NEW FEATURE ALERT! - Ai Searches
Imagine being able to ask ClinicOffice:

“Show me all patients who we haven’t seen in X months and who cancelled their last appointment ; or
“Show me all patients who attended an initial consultation this year, but never had a follow up appointment” ; or
“Show me patients who have purchased products A, B or C in the last 12 months”
Now you can with natural language searches!
More info can be found here: https://pioneersoftware.co.uk/co-ai