Moonloft

Moonloft Ethical web & graphic design

A quick note, particularly to our website customers, on the recent news (https://www.bbc.co.uk/news/articles/cxnv025d8qp...
02/11/2026

A quick note, particularly to our website customers, on the recent news (https://www.bbc.co.uk/news/articles/cxnv025d8qpmo) about some security problems affecting websites worldwide.

Our hosting provider put protections in place across their servers even before the official fixes were released, meaning our websites were protected at the most vulnerable time. Just days later a second worldwide issue turned up and, again they dealt with it behind the scenes straight away.

In addition, we have checked each website we look after, and have applied updates, and tested each site to make sure it all works as it should. We have also worked on some older sites which were previously not compatible with later versions of PHP (the type of code that became vulnerable) to make them compatible.

Everything is now running smoothly and we just wanted to reassure you that your site is being protected and we are keeping an eye on it for you.

If you ever notice something unusual or have a question about your website, or if you'd like us to look after one for you, please get in touch.

All the best,
Sarah & Adele

IT and cyber experts have told the BBC about their struggles in the last 48 hours to update their systems.

UPDATE: Our websites are online. Latest message from our hosting provider:Oct 20, 2026 12:31"Dear Customer, The issue ha...
20/10/2026

UPDATE: Our websites are online. Latest message from our hosting provider:

Oct 20, 2026 12:31

"Dear Customer, The issue has been partially mitigated, and we continue to work closely with our upstream provider to achieve a full resolution. We are currently awaiting a permanent solution, which we expect to be implemented as soon as possible. Our team remains in active communication with the upstream provider and is closely monitoring the situation to ensure that any further developments are addressed promptly. Please rest assured that we remain fully committed to resolving this issue at the earliest possible opportunity and restoring normal service operations as quickly as possible. We appreciate your continued patience and understanding as we work towards a complete resolution. "

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Moonloft and our customers are being affected by this too. We contacted all our website customers this morning and we hope you got the message. Thank you for your patience and understanding while these issues are resolved.

Here's the latest message from our hosting company:

Oct 20, 2026 10:41

"Dear Customer, Our team is still actively working to resolve the issue and restore the affected services. We remain in close communication with our upstream provider and are closely monitoring the progress of the ongoing recovery efforts. Our priority remains to restore all services to normal operation as quickly as possible. We appreciate your continued patience and understanding while the technical work is in progress."

Google Cloud services are experiencing disruptions ‌in London, according ​to its service status page, while digital bank ​Revolut also reported a ‌service outage. Are you affected? Tell us in the box below.

Happy International Women’s Day! ✊🏻Moonloft is celebrating being a women-run business for 20 years this year!  🥳 So we’d...
08/03/2026

Happy International Women’s Day! ✊🏻

Moonloft is celebrating being a women-run business for 20 years this year! 🥳

So we’d like to give a big shoutout to the many fantastic women we have collaborated with over the years - it’s been amazing to be part of your journey and thank you for being part of ours. ✨🌙

If you have a website with Moonloft you might have noticed it’s now reaching lightspeed levels. That’s because our web-h...
16/02/2026

If you have a website with Moonloft you might have noticed it’s now reaching lightspeed levels. That’s because our web-hosting has been upgraded and is now fully cloud-based.

As the number of sites we manage has grown, it was time to move to a more powerful platform with more space, more flexibility, and plenty of room for what’s next – THE FUTURE! 💫

The Mug from MARS.The MARS team at Lancaster University came to us for some promotional mugs and here’s the one they gav...
04/11/2025

The Mug from MARS.

The MARS team at Lancaster University came to us for some promotional mugs and here’s the one they gave us! We love it - pop the kettle on!

“We’re so pleased with our branded mug design! Adele and Sarah were great to work with. They were responsive, creative, and worked within our brand guidelines to deliver a design we’re extremely happy with.” Amanda Fenwick, MARS: Mathematics for AI in Real-world Systems, Lancaster University.

Address

Moonloft, 5 Wolseley Street
Lancaster
LA13PH

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm

Telephone

+447967727623

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