QLineit Support

QLineit Support Trusted by businesses across the UK for over 15 years, our friendly team offers fast response times, tailored solutions, and expert advice.

Not every data breach comes from a hacker, sometimes, it’s just a mistake.South Gloucestershire Council recently shared ...
05/11/2025

Not every data breach comes from a hacker, sometimes, it’s just a mistake.

South Gloucestershire Council recently shared the personal details of over 600 residents online by accident. The data stayed up for three days before being removed.

Patrick Conroy, the council’s Strategic Planning Policy Manager, offered his “unreserved apologies” and said “the council takes matters of data protection extremely seriously.”

The council confirmed that “data protection incident policy and protocols are being followed, including referring the matter to the ICO,” and that all measures will be taken to avoid a repeat.

It’s a reminder that most breaches come down to human error, not malicious intent. Even with training, proper authorisation steps, sign-offs, and management oversight are crucial.

What did they do after the breach?

Removed the data immediately.

Reported the breach to the ICO

Carried out an internal assessment.

The real lesson here is prevention. Proper approval, training, and oversight could’ve stopped this before it ever reached the public.

At QLine, we help businesses with Cyber Essentials certification and GDPR guidance and staff awareness training.

Feel free to speak to one of the team!

0113 8000 192

Every day, businesses receive emails that look legitimate but are designed to steal credentials, install malware, or man...
31/10/2025

Every day, businesses receive emails that look legitimate but are designed to steal credentials, install malware, or manipulate staff into sending sensitive information or payments.

Understanding these types of attacks will make it a lot easier for you to spot.

Check it out, below!

https://qlineit.com/understanding-the-main-types-of-email-attacks/

A new discovery has revealed that millions of Google accounts have been exposed in recent data leak, making it easier th...
30/10/2025

A new discovery has revealed that millions of Google accounts have been exposed in recent data leak, making it easier than ever for attackers to impersonate trusted contacts and trick staff into revealing sensitive information.

We’ve broken down the details in our latest article, including how to check if your account has been compromised and what steps you can take today to protect your business from phishing and impersonation attacks.

Remember, if you are unsure about an email that has just landed in your mailbox, always consult your IT provider before opening!

Feel free to read the full article below.

https://qlineit.com/gmail-password-leak-180-million-accounts/

Contracts in IT and telecoms can be a tricky subject.We’ve seen businesses sign what looked like “great deals” only to r...
28/10/2025

Contracts in IT and telecoms can be a tricky subject.

We’ve seen businesses sign what looked like “great deals” only to realise they’re tied into five or seven-year contracts with no easy way out, hidden fees, and outdated technology halfway through.

The reality is, a 12-month contract usually makes far more sense.

It gives you structure and stability, but keeps both sides accountable. It’s long enough to deliver real value, short enough to adapt when your business changes.

At QLine IT, we believe 12-month agreements are the right balance for most companies:

Predictable monthly costs
Faster response times and proactive maintenance
Flexibility to review, renew, or improve every year

Longer-term deals might look cheaper on paper, but once you’re locked in, you lose control, and often end up paying more in the long run.

We’ve broken this down properly in our latest article:

Read the full article here: https://qlineit.com/benefits-of-12-month-contracts-and-downsides-of-longer-terms

Cyber Attacks Up 50%The National Cyber Security Centre (NCSC) has reported a 50% rise in highly significant cyber incide...
27/10/2025

Cyber Attacks Up 50%

The National Cyber Security Centre (NCSC) has reported a 50% rise in highly significant cyber incidents across the UK in the past year

No business is too small to be on the radar anymore.

If your organisation hasn’t reviewed its cybersecurity in the last year, start simple and build a solid foundation.

Begin with Cyber Essentials, the UK Government-backed scheme that helps businesses protect against the most common online threats.

It’s practical, affordable, and demonstrates to your clients that you take cybersecurity seriously.

At QLine IT, we help organisations achieve Cyber Essentials certification and put the right protections in place.

Cybersecurity isn’t just an IT issue. It’s a business resilience issue.

And the first step is getting the essentials right.

Improved Connectivity for a Children’s Home in TeessideReliable Wi-Fi makes a huge difference in day-to-day care.This we...
20/10/2025

Improved Connectivity for a Children’s Home in Teesside

Reliable Wi-Fi makes a huge difference in day-to-day care.
This week we installed Starlink along with a managed UniFi Wi-Fi network to provide fast, secure internet throughout the home.

Each group now has its own secure access, Staff, Young People, and Guests, with built-in content filtering and access controls to help keep everyone safe online.

We also extended coverage to the annex using outdoor bridge radios, giving full-speed performance across both buildings.

⚡ Improved download/upload speeds of 100 Mbps+

📶 Reliable connection throughout

If your home or business struggles with coverage or needs better safeguarding controls, QLine can help design a solution that fits.

Is your business data protected?Many people assume that because their files are in the Cloud, they’re automatically back...
14/10/2025

Is your business data protected?

Many people assume that because their files are in the Cloud, they’re automatically backed up.

They’re not.

That’s why at QLine IT, we provide the best Cloud Backup for Exchange, Teams, OneDrive and SharePoint, ensuring your data can always be recovered when it matters.

If your business runs on Microsoft 365, make sure your data is truly protected.

Children’s Data Stolen in Major BreachThis month, nursery franchise Kido suffered a serious cyberattack.Hackers calling ...
02/10/2025

Children’s Data Stolen in Major Breach

This month, nursery franchise Kido suffered a serious cyberattack.
Hackers calling themselves Radiant claim to have stolen 8,000+ records, including:

Safeguarding notes

Medical records

Images of children

Addresses and parent details

For the care sector, it’s a warning.

Prevention is the best cure.
✔ Use approved systems
✔ Encrypt sensitive data
✔ Train staff to spot phishing attempts
✔ Periodically review data handling practices

If a breach does happen, organisations have just 72 hours to report to the ICO and must act fast to contain and assess the impact.

At QLine IT, we specialise in protecting care providers from these kinds of risks. Don’t wait until you’re tomorrow.

Supporting the 42nd Scout GroupQLine IT is proud to have sponsored the installation of Starlink internet for the 42nd Sc...
29/09/2025

Supporting the 42nd Scout Group

QLine IT is proud to have sponsored the installation of Starlink internet for the 42nd Scout Group.

Previously, the group relied on 4G/5G connections, which created:

• Limited internet access
• Slow performance
• Barriers to using essential online systems

With Starlink now in place, the Scouts have:

• Fast, reliable internet
• Quicker access to their online platforms
• A smoother experience for both leaders and young members

We’re pleased to support a community organisation that provides so much value, ensuring they have the technology and connectivity to continue their work.

Excel Just Got Smarter – August 2025 UpdatesMicrosoft Excel keeps evolving, and this month’s updates bring some exciting...
27/08/2025

Excel Just Got Smarter – August 2025 Updates

Microsoft Excel keeps evolving, and this month’s updates bring some exciting new tools for businesses and data enthusiasts alike:

COPILOT() function
Ask Excel questions in plain English and let AI handle tasks like sentiment analysis, summaries, and classifications.

Explain Formula
No more mystery formulas. AI can now break down what a formula does, step by step.

Python for images
Analyze images directly in Excel using Python (Insider preview).

Improved inking tools
New pens & Draw tab options for smoother collaboration.

Data label editing on the web
A long-requested feature now available without switching to desktop.

These updates show how Excel is becoming more than just spreadsheets — it’s becoming a smarter productivity hub.

At QLine IT, we keep businesses up to speed with tools like this so your team can work smarter, not harder.

Which of these new features would make the biggest difference in your day-to-day?

Ensure that your business is covered for every eventuality!Our bespoke IT support contracts provide a remote monitoring ...
22/08/2025

Ensure that your business is covered for every eventuality!

Our bespoke IT support contracts provide a remote monitoring system in addition to unlimited telephone and real-time remote support that’s always just a click away.

Call us today!

0330 1700 092

18/08/2025

Bespoke IT Contracts. Nationwide Support.

Every business is unique, your IT should be too.

From tailored contracts to nationwide coverage, QLine IT delivers support built around your needs.

0330 1700 092

Address

1A Meanwood Close
Leeds
LS72JL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441138000192

Website

Alerts

Be the first to know and let us send you an email when QLineit Support posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category