The PC Support Group

05/03/2026

We were so proud to close 2025 on a high — named one of Britain’s 50 Best Managed IT Companies for the 9th year running 🙌

This recognition, awarded following a rigorous 230-point assessment by echannelnews.com is is regarded as a significant benchmark in managed IT. To receive the award once is special. To do so nine years running says something far bigger about who we are as a business.

But the real story isn’t the trophy cabinet. It’s our people.

From our helpdesk to our leadership team, every award reflects the dedication, professionalism and care our team shows clients every single day. We genuinely wouldn’t achieve this without them 💙

Thank you to our clients, partners and incredible team for making it possible.

As we step into 2026 with additional industry awards, this one remains the benchmark we’re most proud of — because it reflects sustained excellence, year after year.

Read the full story here:

The PC Support Group continues to earn IT & telecoms industry recognition for what we do, and how we do it. Our awards journey continues strong into 2026.

19/12/2025

As the holiday season approaches, all of us at The PC Support Group would like to thank you for your continued trust and partnership.

We hope you'll have a trouble-free time if you're working over the holidays, but if you need us, here are our support hours.

We are closed on the following bank holidays:
Christmas Day (Thursday 25th Dec)
Boxing Day (Friday 26th Dec)
New Year's Day (Thursday 1st Jan)

Other than the above, normal support hours apply for the rest of the holiday period:

Monday - Friday, 08:30 - 19:00
Saturday, 10:00 - 17:00
Sunday, CLOSED

To get in touch, please call the support line as usual on 03300 886 116 and dial 1 for support, or email [email protected].

We hope that you have a restful, peaceful, joy-filled Christmas and a happy, healthy and prosperous New Year.

Our very best wishes, All the team at The PC Support Group

Blog wishing clients of The PC Support Group a Happy Christmas and prosperous New Year and outlining the 2025 Christmas opening & bank holiday hours

10/12/2025

We’re honoured to announce that The PC Support Group has once again been named one of Britain’s 50 Best Managed IT Companies for 2025!

This isn’t an ordinary award. It’s a rigorous, best-practice benchmark from echannelnews.com that recognises managed service providers who operate at the highest level of excellence. With over 10,000 channel partners having taken part in the 230-point assessment across North America and the UK, only the top 50 earn a place on the list. Being selected year after year demonstrates our ongoing commitment to delivering outstanding service, industry-leading processes, and continuous improvement.

💬 John Brogan, Operations Director, shared:
“Winning this award again is a testament to the dedication, skill, and professionalism of our entire team. This recognition reflects not only what we do, but how we do it—with care, precision, and a genuine commitment to our clients’ success.”

💬 Phil Bird, CEO, added:
“To be named one of Britain’s 50 Best Managed IT Companies, year after year, is an incredible honour. I’m hugely proud of the people who make The PC Support Group what it is. This recognition also reflects our ongoing investment in evolving, efficient, and secure technology—ensuring we stay ahead of emerging threats and keep our clients operating safely and effectively. Excellence isn’t static, and neither are we.”

👏 A huge thank you to our brilliant team, our clients, and our partners. We couldn’t achieve this without you.

Here’s to continuing to raise the bar in 2025 and beyond! 🚀

’s50BestManagedITCompaniesAward

We’re delighted to announce that The PC Support Group has once again been named one of Britain’s 50 Best Managed IT Companies for 2025 by e-Channel NEWS—an achievement we are incredibly proud of and honoured to celebrate with our clients, partners, and most importantly, our team.

24/11/2025

What You Really Get for £20–£150 Per User: MSP Pricing Explained for Northwest Businesses - Confused about MSP pricing bands? This guide explains exactly what Northwest SMEs get for £20–£150 per user — from basic IT support to fully managed cybersecurity.

Confused about MSP pricing bands? This guide explains exactly what Northwest SMEs get for £20–£150 per user — from basic IT support to fully managed cybersecurity.

20/11/2025

Managed Cybersecurity Costs for SMEs: Real Pricing, What’s Included, and What’s Not

How much should managed cybersecurity cost for SMEs? This guide breaks down real pricing (£20–£120 per user), what’s included, what’s extra, and how to budget correctly.

19/11/2025

How Much Should Managed IT Support Cost for SMEs in Liverpool & Manchester in 2025?

Wondering how much managed IT support should cost in Liverpool & Manchester in 2025? This full pricing guide breaks down per-user, per-device and all-inclusive MSP costs for SMEs across the Northwest.

31/10/2025

👻 Hope your day’s been full of more treats than tricks! Don’t eat all the sweets before the weekend starts! 😄
Wishing you a fun, fright-free Halloween and a great start to the weekend from all of us at The PC Support Group. 🎃💻

14/10/2025

Today we celebrate Ada Lovelace Day — not just to honour Ada herself, but to shine a light on the countless women whose contributions to STEM have shaped our world, often without recognition. It’s a reminder that visibility matters: when we share these stories, we inspire the next generation of innovators. 🌟

Discover more about these trailblazers — and how you can get involved — in our latest blog for Ada Lovelace Day 2025.

Ada Lovelace Day

Marking Ada Lovelace Day, an annual celebration to raise awareness of the contributions of women in science, technology, engineering, & mathematics (STEM)

10/10/2025

🌍 World Mental Health Day* | October 10 🌍
Today is a reminder that mental health matters — for everyone. Whatever your industry, it’s important to remember that balance, understanding, and support make a real difference.

This year’s theme, “Mental Health is a Universal Human Right,” reminds us that every individual deserves care, respect, and understanding. Let’s all make time — not just today, but every day — to check in on ourselves and one another and have open conversations about mental health.

* World Mental Health Day is a superb global initiative to raise awareness of mental health issues and mobilise efforts to support mental wellbeing. It's a reminder that mental health is just as important as physical health and that everyone deserves access to mental health care and understanding.

09/10/2025

It's . This super advice from World Health Organization (WHO) is well worth sharing. So many of us spend a lot of time at our screens. Look after your eyes! 👀👓

Prolonged screen or reading times can lead to eye strain, dry eyes, and headaches. DO take breaks! recommends:

Use the 20-20-20 rule to help your eyes:
🖥️ After using a screen for 20 minutes
📏 Look at an object 20 feet away
🕓 For 20 seconds

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26/09/2025

‼️Expired means exposed.‼️ When Windows 10 support ends on October 14, 2025, every unpatched device becomes a weak link.

Don’t leave your business to the mercy of cybercriminals.

Schedule a free consultation with our team today to learn how you can stay protected: https://eu1.hubs.ly/H0m-NzJ0