14/10/2026
Our exclusive new research reveals 56% of the UK's largest private healthcare providers estimate they're losing the equivalent of 6–10% of revenue to operational inefficiencies.
So how much revenue is actually being lost in the day-to-day work of delivering care?
It could be millions.
We call this the Care Coordination Tax: the commercial cost created when gaps between systems, teams and stages of care mean capacity is lost, revenue slips through the cracks and teams spend more time on admin.
Our research shows how that plays out:
📊 61% miss out on revenue when cancellations or missed appointments can’t be filled in time
📊 61% lose revenue from appointments that go unpaid
📊 58% experience delays to invoices or claims because information is missing or spread across systems
For providers looking to grow, this points to a significant opportunity: connecting the different parts of the patient journey so teams can make better use of existing capacity, reduce revenue leakage and scale more effectively.
Explore the findings shaping the conversation around the cost of growth in UK private healthcare 👉 https://eu1.hubs.ly/H0z3SFf0