eviivo

eviivo Award-winning property management system. Champion for independent accommodation 🏡 Giving you more time to look after yourself or your guests.

Join 20,000+ managers & owners achieving more bookings with eviivo. A simple-to-use online booking system that makes over-bookings, payment issues and time-stealing admin tasks a thing of the past. eviivo suite enables independent accommodation owners and property managers to gain more online bookings whether you own 1 or 100+ properties. Appear on 150+ OTA’s and get direct bookings through your o

wn website or if you do not already have a website we include a fully-mobile responsive website as standard across all our pricing plans.

12/06/2026

Why do travellers hand over their passport at an airport without hesitation, but question the same request before a stay?

The difference is context.

When guests understand why identity verification is needed, they are more likely to be patient, cooperative and trusting throughout the process.

Gabriel Coachman from Chekin explains how clear communication can turn verification from a barrier into the beginning of the guest relationship.

11/06/2026

AI works when it has the right context.

Most guest questions are practical:

➡️ How do I check in?

➡️ How do I get verified?

➡️ What do I need to do next?

In this eviivo Blitzcast, Shani Cohen from UpMarket explains why AI needs to be tightly integrated into the guest journey, so it can support travellers with the questions that actually matter.

🙅‍♂️ Property managers don’t need another inbox to manage.OTA messages, direct bookings, WhatsApp, automations and AI co...
08/06/2026

🙅‍♂️ Property managers don’t need another inbox to manage.

OTA messages, direct bookings, WhatsApp, automations and AI concierge can quickly become difficult to track when they’re spread across different channels.

eviivo Guest Manager brings guest conversations into one place, helping property management teams respond faster, stay organised and deliver a better guest experience across every property.

✅ Multiple guests.
✅ Multiple conversations.
✅ All-in-one place.

See Guest Manager in action.

Hotel tech should save time ... not create more work.In her latest article for Hospitality Technology our CEO Michele Fi...
22/05/2026

Hotel tech should save time ... not create more work.

In her latest article for Hospitality Technology our CEO Michele Fitzpatrick explains why efficiency should be the real measure of hotel technology.

✅ Less fragmentation.
✅ More connected data.
✅ Better operational flow.
✅ More time for guests and growth.

Read the full article here ⤵️

https://bit.ly/4uJwdOt

20/05/2026

Location can win the first booking.

Experience wins the next one.

For pubs with rooms, being based in a popular destination like the Lake District or the Cotswolds can naturally bring attention.

But as CEO of Stay in a Pub Sophie Braybrooke explains, location is only the start of the booking journey.

The real opportunity is in the experience guests remember the reason they rebook, recommend, and see the pub as a destination in its own right.

That could mean stronger local collaborations, better storytelling, more useful guest recommendations, or partnerships with nearby businesses that add value before, during and after the stay.

For pub owners, the message is clear:

Don’t operate in isolation.

The local area, community and guest experience can all become part of your direct booking strategy.

Direct bookings don’t happen by accident.For hotels, reducing OTA dependency starts with getting the foundations right.B...
18/05/2026

Direct bookings don’t happen by accident.

For hotels, reducing OTA dependency starts with getting the foundations right.

Before you think about advanced marketing tactics, your direct channel needs three things:

➡️ A website guests can trust.
➡️ A booking engine that makes reservations seamless.
➡️ Pricing and promotions that give guests a reason to book direct.

Because if a guest finds you on an OTA, checks your website, then returns to the OTA to book the direct booking opportunity is gone.

Swipe through for 3 direct booking strategies hotels can use now to increase margin, reduce commission costs, and take more control of the guest relationship.

14/05/2026

Location gets you noticed. Experience gets you rebooked.

For pubs with rooms, being in a high-demand destination like the Lake District or the Cotswolds can help drive initial interest.

But relying on location alone can mean leaving money on the table.

The real opportunity is in becoming a destination in your own right.

That could mean building stronger guest experiences, telling a clearer story online, or collaborating with other local businesses to give guests more reasons to book, stay, return and recommend.

As CEO of Stay in a Pub, Sophie Braybrooke explains, owners should not see themselves in isolation.

The local area, the community, and the experience around the stay can all become part of the value.

For operators looking to drive more direct bookings, collaborations are not just good for social content.

Featuring amazing scenery from The Bildeston Crown

They can be a real growth strategy.

🙌 A great few days in Hocking Hills with the Hocking Hills Lodging Owners Association.Huge shoutout to Kennedy Winn, who...
12/05/2026

🙌 A great few days in Hocking Hills with the Hocking Hills Lodging Owners Association.

Huge shoutout to Kennedy Winn, who did a fantastic job representing eviivo and sharing insights on the 2026 STR market, including supply, demand, occupancy trends, and how traveler behavior is shifting.

The room was packed, the conversations were valuable, and it was a great opportunity to meet so many Hocking Hills lodging operators face-to-face.

We also had the chance to connect with several growing property businesses in the area, which made the trip even more worthwhile.

It’s easy to see why Hocking Hills continues to be such a standout destination.

Between the setting, the guest experience, and the strength of the local lodging community, there is a lot of momentum in the region.

Thank you to Hocking Hills Lodging Association for hosting!

11/05/2026

The operators who scale best are not doing everything manually.

They are automating the repeatable work.

At Short Stay Summit, Florian Hoven from KeyNest shared how automation can help property operators reduce manual processes from guest check-ins to cleaner communication and day-to-day operations.

Because as you grow, the goal is not just to manage more properties.

It is to manage them more efficiently.

Less chasing.
Less manual admin.
More room to grow.

08/05/2026

Risk is not something you deal with after something goes wrong.

It should be part of your growth strategy.

At Short stay summit , Leo Walton, Co-Founder of Truvi shared why short-term rental operators need to think more intentionally about risk management.

Because owners are not only asking:

“Can you get bookings?”

They are also thinking:

“What happens if something goes wrong in my property?”

Parties, damage, guest screening, deposits, claims and owner trust all become bigger conversations as you scale.

The strongest operators are the ones who can walk into an owner pitch and clearly explain how they protect the property, reduce risk and give owners peace of mind.

And as Leo highlighted, there can also be a monetisation opportunity here.

A strong risk strategy can become part of a trust package helping operators protect owners while strengthening the value of their service.

Great insight from Leo Walton and the Truvi team.

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2nd Floor, Fora Clerkenwell, 9 Dallington Street
London
EC1V0LN

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 10am - 4pm
Sunday 10am - 4pm

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