Coniq

09/12/2025

Black Friday 2025 may be behind us, but the insights are just getting interesting.

We just published our Black Friday Round-Up, and the results are clear:

💡 Loyalty activations were the biggest differentiator in driving stronger KPIs.

👀 Destinations that combined Black Friday with loyalty-driven initiatives, extended promotional windows, and smart, data-led planning saw the most impressive results.

If you are curious about what actually worked this November, this round-up is a must read.

Check out the key insights and start planning ahead for next year.

👉 https://bit.ly/4piAtRY

01/12/2025

New York, we’re coming! 🗽

Meet the Coniq Intelligence AI Agent - Rapid insights, zero complexity.

✔️ Clear, data-driven dashboards: Track engagement, peak usage patterns, and response times.
✔️ Automatic opportunity detection: Spot declining visits, risky behaviours, escalation patterns, and knowledge gaps.
✔️ Easy to start, simple to scale: No website required.

Operators want fast ROI without heavy lifts. That’s what Coniq does. Book a meeting with the team to see it live 👀
https://bit.ly/4puuEBn

03/11/2025

🎄 Turn holiday shoppers into year-round members!

For years, holiday success was measured by a single weekend. But in 2025, “peak” isn’t just a date - it’s a behavior.

Shoppers are buying earlier, expecting more, and rewarding brands that build relationships before the rush. If your loyalty and acquisition strategies only “switch on” after Black Friday, you’ve already missed the moment.

🛍️ Read Coniq’s 7-Step Playbook to capture, convert, and keep shoppers well before the peak:

👉 https://bit.ly/49v4h8Z

30/10/2025

MAPIC is around the corner - and Coniq is ready! 🎉

We’re excited to be heading to MAPIC 2025. Our team can’t wait to share how Coniq’s intelligent loyalty and customer engagement platform helps retail destinations grow footfall, frequency, and spend through data-driven personalisation and meaningful member relationships.

Spots are going quick, so don't miss your chance! Schedule a meeting now⬇️
https://bit.ly/43AG3X8
📍 MAPIC 2025 – Cannes, France
📅 4-5th November

28/10/2025

MAPIC, here we come! 🇫🇷

We're bringing the future of shopper service to Cannes. Will you be there?

We're incredibly excited to showcase the Coniq AI Intelligence Suite, the world’s smartest shopping mall agent. This specialized AI is built to tackle your biggest challenges head-on:

Reduce Support Load: The agent handles repetitive questions, freeing up your team to focus on high-value tasks.

Grow Loyalty: It clearly explains your program's value, points, and offers, driving sign-ups and deep engagement.

Actionable Insights: It provides unprecedented visibility into what your visitors are truly looking for.

This is far beyond a simple chatbot. It’s a specialized AI offering mobile-friendly browsing, voice capabilities, and seamless integration with your Coniq data to deliver instant, personalized guidance.

Watch the video now ⬇️
https://bit.ly/4p0vrcD

Save your spot and book a meeting with our team! https://bit.ly/4oztzqO

Conic's AI mall agent revolutionizes shopper interaction with voice, graphical interfaces & mobile-optimized responses. Book a demo to see how it can transform your mall!

22/10/2025

🌟 New Case Study: Building Communities Through Wellness at Mall of America®

For over 30 years, Mall of America® (MOA®) has been more than a shopping destination; it’s been a community hub. Now, they’re taking that mission even further by blending loyalty and wellness to create deeper connections with guests.

Their MOA® Wellness Program, powered by Coniq, transforms the long-running MallStars initiative into a digital-first, community-driven experience. By integrating wellness into the popular MOA Insiders® loyalty program, the team has achieved impressive results!

🚀 64% over sign-up goal within launch phase

🛍️ 70% of wellness members made purchases in the mall

🌍 92% of sign-ups came from outside MOA employees, proving true community reach

Read the case study below ⬇️
https://bit.ly/47xztmF

13/10/2025

🚨 Losing Shoppers? Don’t Panic. Predict It. Prevent It.

What if you could tell when a customer is about to walk away - and win them back before they do? 🤔

In our latest blog, we explore how AI-powered insights are helping mall operators:
✨ Spot early signs of churn
🎯 Deliver personalised, timely incentives
💪 Turn at-risk shoppers into loyal advocates

Because retaining your best customers is smarter and more profitable than chasing new ones.

🔗 Discover how to make it happen:
https://bit.ly/4gZ5IOC

09/10/2025

What a week in Toronto! 🇨🇦✨

The Coniq team has just wrapped up an incredible few days at ICSC Canada, sharing insights and showcasing how Coniq is helping destinations drive loyalty and growth.

We also had the pleasure of visiting our friends at Cadillac Fairview while in town, always great to connect in person!

If you missed us at ICSC Toronto, it’s not too late - drop us a message and let’s catch up post-event! 🚀

https://bit.ly/4nHLZpp

02/10/2025

🌟 Case Study Spotlight: Villaggio Privilege Club 🌟

How do you move beyond discounts and build lasting loyalty?
Summarecon Villaggio Outlets, Indonesia’s first authentic outlet shopping village, partnered with Coniq to answer that question.

With the launch of the Villaggio Privilege Club in February 2025, they set a new standard for customer engagement. Together, Summarecon and Coniq designed a tiered, app-based loyalty program with:

📲 Seamless receipt scanning for real-time rewards
🎁 Silver & Gold tiers unlocking exclusive perks
🏷️ Member-only offers from leading brands like Coach, Adidas & Michael Kors
🎉 Gamified promotions & flash sales to drive excitement

✨ The Results (in just 6 months!)
✅ 10,000+ members enrolled
✅ Significant revenue uplift with multiple purchases per visit
✅ Strong tenant participation driving sustainable growth

👉 Read the full case study here: https://bit.ly/3ITluhx

01/10/2025

🌟 Coniq is heading to Dubai! 🇦🇪

We’ll be at the Retail Congress on 13–14 October at the Ritz-Carlton.
Our team can’t wait to connect with industry leaders and showcase how Coniq is driving the future of customer engagement and loyalty.

If you’re attending, come by and say hello - we’d love to share how we’re helping brands build stronger, more profitable customer relationships. 🚀

Schedule a meeting using the link below! 🤝
https://bit.ly/4nWvmGb

23/09/2025

🇨🇦 Heading to Toronto for ICSC Canada?

We’re excited to share that Coniq will be at the Metro Toronto Convention Center, October 6–8.

We’d love to connect and share how Coniq’s technology is shaping smarter, AI-driven shopping experiences while driving growth through innovative loyalty and CRM solutions.

📅 Book a meeting with our team and unlock your mall's full potential!

👉 https://bit.ly/4nCb4S8

22/09/2025

✨ We’re proud to celebrate Coniq and Outlets’ recognition as Highly Commended in the ‘Best Overall Customer Experience’ category at the 2025 European Loyalty Awards!

This recognition is a true testament to the strength and innovation of VIA Outlets’ Fashion Club: a program designed to keep shoppers at the heart of every experience.

With this achievement, VIA Outlets continues to set the standard for loyalty excellence across Europe. 👏 A big congratulations to the entire VIA Outlets and Coniq team on this well-deserved success!