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Monday 9am - 6pm Tuesday 9am - 6pm Wednesday 9am - 6pm Thursday 9am - 6pm Friday 9am - 6pm

Computer Highway

Name: Computer Highway
Address: 11 Castle Hill Parade, The Avenue, London, W138JP, GB
Telephone: +442089984455

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Computer Highway

Managed IT support for homes, businesses, schools & charities in Ealing & West London since 2001.

02/11/2026

Microsoft 365 is quick to switch on and easy to let drift. Five signs your setup needs a health check:

1. Nobody's sure who has access to what
2. You're paying for licences nobody uses
3. Shared mailboxes and distribution lists still go to people who've moved on
4. Former staff can still log in (check this one first)
5. Teams and SharePoint are full of duplicate files

A health check works through all five and puts structure back in place, as a one-off or as ongoing Microsoft 365 management. For Business IT Support clients it's usually part of the plan, from £100 + VAT per month.

Read the full guide:

Microsoft 365 is easy to switch on and easy to let drift. Here are five signs your setup needs a proper health check before it becomes a real problem.

29/10/2026

What does good IT support for a school actually look like? 🏫

Classroom tech that works when the lesson starts. Fast remote help so teachers don't have to leave the room. Filtering and monitoring set up and kept current. Upgrades planned around inset days and holidays. Pupil and staff data backed up, and one point of contact for all of it.

Our new guide covers what to expect, plus the questions to ask any school IT provider. IT Support for Schools starts from £100 + VAT per month, with the final price set after a free assessment.

What should school IT support actually deliver? Classroom tech that works, safeguarded networks, term-time planning and help teachers can reach fast.

26/10/2026

7 signs your home PC needs professional help

Most people put up with a struggling computer far longer than they should, but catching problems early is almost always cheaper and less stressful. Watch for:

• It's suddenly much slower than it used to be
• Scam pop-ups or "infected" warnings keep appearing
• Loud fans and a case that feels hot
• Backups have failed, or you're not sure they exist
• Your browser redirects to strange websites
• Frequent crashes or freezes
• Constant "storage almost full" warnings

Nodding along to more than one? Our Personal IT Support gives friendly, jargon-free help: £300 + VAT per year per device or user, with unlimited remote support. Our guide explains each sign.

Slow, crashing or full of pop-ups? Here are 7 clear warning signs your home PC needs professional attention, explained simply with no technical jargon.

26/10/2026

Pay-as-you-go or a monthly contract: which IT support suits you?

There are two ways to buy IT support, and neither is better in itself. It depends on how often things go wrong and what downtime costs you.

• Pay-as-you-go: no contract, just a 1-hour minimum. Ours is £60 + VAT per hour remote or £120 + VAT on-site. It suits home users, sole traders and small, stable teams.
• Managed support: a fixed monthly fee for 24/7 monitoring, security patching, backup checks and priority response. Ours starts from £100 + VAT per month.

Signs you've outgrown pay-as-you-go: calling for help more than once or twice a month, a growing team or shared systems, or worrying whether your backups actually work. Our guide explains when it's worth switching:

PAYG or a managed contract? Compare the flexibility of pay-as-you-go IT support against the predictability of a monthly plan, and know when to switch.

26/10/2026

How much does IT support cost for a UK business? There's no single answer, because the price depends on what's being supported. Most UK IT support is sold in one of two ways:

• Pay-as-you-go: billed by the hour, no contract. Ours is £60 + VAT per hour remote or £120 + VAT on-site.
• Managed support: a fixed monthly fee covering monitoring, patching, backup checks and support. Ours starts from £100 + VAT per month.

What moves the price? Mainly the number of people and devices, how complex your systems are, on-site cover, response times and your current security set-up. Our guide explains how to compare quotes:

A realistic guide to what UK SMBs typically pay for IT support, what drives the price up or down, and how to get an accurate quote for your business.

Address

11 Castle Hill Parade, The Avenue
London
W138JP

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm

Telephone

+442089984455

Website

http://computer-highway.com/contact

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