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Genasys

Name: Genasys
Address: London, GB
Telephone: +27 11 679 3151

Tame the admin beast with cloud-based insurance software that's designed for insurance and tailored to you.

We pride ourselves on the outstanding quality of our product, our harmonious relationships with our clients and our commitment to becoming the leading software provider to the South African insurance industry. Genasys' competitive advantage lies in our client-centric approach, focused strategy, innovative capacity and distinctive, duel-currency, multi-lingual, Euro-compliant brand. Genasys Technol

ogies was founded in 1997 by the former CEO Steve Symes, to develop a system for a large Insurer in the UK. Further experience in Europe naturally lead to the development of our own fully-fledged comprehensive, Insurance Management System which successfully transcends geographical, language, currency and insurance barriers. Genasys has as a compliment of over 100 highly valued professional staff who were all hand picked for their skills and their passion for their profession.k

04/06/2026

We've made a jersey for Tour de InsurTech 2026. And it is, without question, the loudest, brightest piece of kit any insurance event has ever produced.

We commissioned it from Johan "Hasie" Johnston of Hasie & The Robots, a South African artist Cyclingnews calls one of only a handful in the world in this niche. Hasie isn't an artist who happens to do cycling commissions. He's a cyclist who happens to be one of the best illustrators around. He rides daily. He draws what he sees on rides. His brand motto is, quite literally, "Good Bye Boring."

His CV reads accordingly. Custom frames for Titan Racing. Saddles for SDG. Helmets, shoes, socks, jerseys for half the cycling industry. Murals for some of South Africa's most creative studios. And now, this.

Look closely and you'll spot Gigi, our giraffe and Genasys mascot since day one. Hasie didn't just paint her in. He reimagined her as Robo Gigi, a digital, robotic version of the mascot. A nod to how the world we work in has gone almost entirely digital while the spirit of what we do hasn't changed. We didn't ask him for that. He worked it out, and delivered it.

Andre Symes, our Group CEO and a proud South African, on the commission:

"We didn't want a kit that looked like every other corporate event jersey. We wanted something riders would be proud to wear, and a community proud to ride in. Bringing Hasie in felt like the right call for so many reasons, and the fact that he sent back Robo Gigi without us asking tells you everything about how much he understood the brief. He's nailed it. Now we need the riders. Tour de InsurTech is going to be one of the highlights of the insurance calendar this year, and a Hasie original is our way of saying thanks for being part of it."

You can't buy this jersey. You can only earn it.

🔵 Sign up for Tour de InsurTech 2026
🟡 Pick a stage. Or all five. London, Tunbridge Wells, Chester, Bath, Reading, 14th to 18th September
🟣 Ride alongside Andre Symes, Ed Gaze, Rich Tomlinson, Michael Lewis, and a roster of insurance and insurtech people you'll genuinely enjoy spending the day with
🔴 The jersey is on us when you sign up

One more thing. We've got a special guest leading out the Chester stage. They've asked us to keep it under wraps for now. If you ride that one, you're not going to forget it.

Sign up here 👉 https://eu1.hubs.ly/H0vTHrQ0

03/06/2026

Last week we shared a tool we built for anyone evaluating insurance platforms. It's worth a second mention for everyone who missed it.

A free, side-by-side vendor scorecard. Five vendors. 16 evaluation domains. 75+ scored criteria.

The unusual bit is what it doesn't do.

It doesn't pre-populate anything in our favour. It doesn't require an email address. It doesn't trigger a sales call. It doesn't even need you to be considering Genasys.

We built it because vendor evaluation in this industry is broken. Demos are curated to hide the gaps. RFP responses are written to confuse rather than clarify. Procurement teams are left trying to compare five different sales pitches with no shared framework underneath them.

This is the framework underneath them.

🔵 Compare five vendors side by side
🟡 Score across product, claims, billing, integration, security, implementation and commercial model
🟣 Weight by buyer profile (Insurer, MGA, Broker with DA, London Market) or use the custom sliders
🔴 Live Agility Index showing which platforms actually let you change things without engineering
🩵 Notes per vendor per domain, autosaved, exportable as a PDF for your board pack

If we lose a deal because someone scored us honestly against the competition and found the better fit, that's the right outcome.

Try it here 👉 https://eu1.hubs.ly/H0vP80M0

02/06/2026

The latest issue of Modern Insurance Magazine is out.

Issue 77: Serving up Choice: The New Recipe for Insurance.

On page 57, our VP of Marketing Ed Halsey writes about The Personalisation Problem.

The argument: the insurance industry has spent a decade personalising the wrong thing. We've poured money into making the buying experience slicker and more tailored. Then, the moment the customer signs, we stop. The claims journey is generic. Risk prevention is an afterthought. Renewals are an automated email if the customer is lucky.

We've personalised the sale. We've barely built the servicing, the risk management or the post-sale experience that sits behind it.

The piece pulls together data from McKinsey, the CII, PKF Littlejohn and the Insurance Times Digital Adoption Report to argue that the industry knows retention is where the money is, knows human contact drives satisfaction, knows brokers are buried in admin, and still directs the vast majority of its technology investment towards acquiring new customers.

Ed's take on where Insurtech goes next:

🔵 Stop chasing the front end that wins the pitch
🟡 Build the back end that keeps the customer feeling looked after
🟣 Free brokers from admin so they can spend time on the relationships that drive renewal
🔴 Point the technology at the moments that matter

Read the full issue here: https://eu1.hubs.ly/H0vNX4K0

Worth your time. Hayley Dalton and the Modern Insurance team have pulled together a strong line-up this issue, with contributions from PIB Group, PremFina, and the https://eu1.hubs.ly/H0vNS6n0 board led by Manjit Rana.

28/05/2026

Oops. We've built something we probably shouldn't have.

A vendor scorecard for people evaluating insurance platforms.

The catch? It works for any vendor you like, not just us. We wouldn't dare pre-populate anything with our own biases. That's for you to determine.

What you get:

🔵 Five vendors compared side by side
🟡 16 evaluation domains, 75+ scored criteria
🟣 Pre-configured buyer profiles (Insurer, MGA, Broker w/ DA, London Market) or custom sliders if your business doesn't fit a template
🔴 Live scoring with an Agility Index that pulls out how quickly each platform actually lets you change things without engineering
🟢Notes and rationale captured per domain, autosaved, exportable as a PDF

And it's totally free. No email gating, no obligation to include us, no sales call.

We built it because most vendor evaluation processes are great at asking for information and not so great at evaluating it. So this is the framework underneath.

If we lose a deal because someone scored us honestly against the competition and found the better fit, that's the right outcome. We'd rather that than win the wrong one.

Video walkthrough below.

Try it here 👉 https://eu1.hubs.ly/H0vB9l80

27/05/2026

🚨 Tour De InsurTech registration is now open to everyone!

If you like insurance and cycling, or even just one of the two, this is the event for you.

Five stages across five days in September 2026:

🟢 Stage 1, Monday 14th: London (Loop)
🟡 Stage 2, Tuesday 15th: Tunbridge Wells (Loop)
🟣 Stage 3, Wednesday 16th: Chester (Loop)
🔴 Stage 4, Thursday 17th: Bath to Reading
🔵 Stage 5, Friday 18th: Reading to London

Ride one. String a few together. Or do the lot.

The only industry event where the networking happens at 20mph.

Limited spaces. First come, first served.

Sign up here 👉 https://eu1.hubs.ly/H0vB9nR0

26/05/2026

At Genasys, we're expanding our incredible team with fresh opportunities in South Africa and London. If you're driven by innovation, thrive in a tech-forward environment, and value a collaborative, people-first culture, then one of these hybrid roles could be your next big move:

Pre-Sales Manager | London | Hybrid
Technical Writer | Cape Town | Hybrid
Solution Architect | Cape Town/Johannesburg | Hybrid
Solution Developer | Cape Town/Johannesburg | Hybrid

We’d love to connect with talented individuals who want to help shape the future of insurance technology.

📌 https://eu1.hubs.ly/H0vB6YY0

25/05/2026

𝐖𝐡𝐨 𝐖𝐚𝐧𝐭𝐬 𝐭𝐨 𝐁𝐞 𝐚𝐧 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥?

300 questions. 3 minutes on the clock. One £100 Amazon voucher for the winner.

Last time we ran this, the highest score genuinely surprised us as a handful of people got near top marks in record times. So we made this one trickier....and with an unlimited number of random questions.

How many do you think you'd get?

Drop your score in the comments. Bonus respect for the brave ones willing to admit the ones that tripped them up.

Closes 31st May.

Play here 👉 https://eu1.hubs.ly/H0vB7bt0

21/05/2026

"Just policy admin" is the most expensive phrase in insurance.

It sounds like data entry. It isn't.

A policy is a contract that has to survive an MTA at 3pm on a Tuesday, recalculate IPT when the risk address crosses a tax border, generate a compliant document set in the right language, feed a bordereau the capacity provider actually trusts and still be sitting there eighteen months later when a claim lands asking what cover was in force on the day of loss, post-adjustment, post-declaration and days before the new renewal terms land.

Now multiply that across every product, every territory, every channel and every regulatory regime you operate in. Then you have an opportunity to launch a new product with a fresh capacity provider, but the catch is that it needs to be live in six weeks...you freeze.

This is why most legacy platforms quietly fall over. They were built for a single product in a single country, with channels and territories bolted on later as someone made a roadmap promise. Configuration goes through IT - it's a full GANT-charted project with multiple stakeholders and expesive resources involved. New endorsements wait for the next release cycle. New rating factors have developers sucking in air like a mechanic about to let you know just how much that replacement thingymabobby is going to run you.

Genasys was built the other way round. Configure the product, the rates, the tax logic, the documents and the compliance rules once. Administer them at scale across new business, MTAs, cancellations and renewals, from the UK to South Africa, Australia to Japan, all in one platform.

If you've ever sat in a steering committee asking why an increased excess requires a project plan, you already know what we're solving.

https://eu1.hubs.ly/H0vw0b_0

20/05/2026

We came to BIBA with brochures and a demo. We left with a clearer read on where the broker and MGA market is heading in 2026.

A stand at an event with 9,900 people isn't as much a sales channel as it is a listening post. So for two days, we listened.

What we heard didn't always match the headlines.

The reported picture looks healthy. Lloyd's posted a record result. Broker confidence sits near record highs. But the conversations on the stand were tense in a way the numbers don't capture.

Ten things stood out:

🔵 Broker margins are under more pressure than the headlines suggest
🔵 Transformation fatigue is real, but so is the urgency
🔵 MGAs are the most energised part of the room
🔵 Compliance is consuming disproportionate resource
🔵 Appetite for AI is cautious, not absent
🔵 Integration headaches remain the number one technology complaint
🔵 People still want to do business face to face
🔵 Pricing and capacity volatility is reshaping product thinking
🔵 The talent pipeline is a quiet crisis
🔵 The gap between ambitious firms and the rest is widening

Some of these confirmed what we expected. Several didn't. A few are uncomfortable for a software company to write down, because they're about the limits of technology rather than its promise. We left them in anyway.

The full write-up is honest about what's data and what's simply what brokers told us. The two aren't the same, and the difference matters.

Read it here: https://eu1.hubs.ly/H0vsnpf0

19/05/2026

At Genasys, we're expanding our incredible team with fresh opportunities in South Africa and London. If you're driven by innovation, thrive in a tech-forward environment, and value a collaborative, people-first culture, then one of these hybrid roles could be your next big move:

Technical Writer | Cape Town | Hybrid
Pre-Sales Manager | London | Hybrid
Solution Architect | Cape Town/Johannesburg | Hybrid
Solution Developer | Cape Town/Johannesburg | Hybrid

We’d love to connect with talented individuals who want to help shape the future of insurance technology.

📌 https://eu1.hubs.ly/H0vqxhL0

Address

London

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+27 11 679 3151

Website

http://www.genasystech.com/

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