Replyco

05/09/2022

26/01/2022

The best way to kick off 2022 is to integrate with the fastest growing US marketplace — ! AND to celebrate, we're offering new customers 30% off of annual plans. Cue the applause! 👏

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Outside of Amazon Feedback, the Etsy integration has been the most requested feature we’ve ever had. Given the reported growth rates, we're not really surprised.

We've laid it all out for you in our recent blog article, which includes:

* Why Etsy leads in marketplace growth

* How to manage Etsy messages (and become an )

* Viewing customer and order data alongside messages

* Distributing the workload and team assignments

* Adding Internal notes for better collaboration

* Managing SLA priorities

👉 Read more here:
https://bit.ly/32y6YGL

08/12/2021

Automated Amazon feedback requests now available! This is huge!
Plus, we’ve added small tweaks to design and workflows that help improve your overall experience, including team member mentions, user role management, CC, BCC, file drag and drop, and more.
Curious? Read about the full update here:
👉 https://bit.ly/3lHFncH

From Amazon feedback requests to team member mentions & more, Sprint 15 helps you stay on top of your reputation with better customer service.

04/11/2021

👉 New release! From Instagram to Linnworks at-risk order detection, smart filters, and so much more, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.


Details here:

From Instagram to Linnworks at-risk order detection & more, Sprint 14 is designed to make customer service faster, easier, & more intuitive.

10/08/2021

Need funds for your eCommerce business?

Use these insights from the experts at SellersFunding to compare working capital loans and cash advances: http://ow.ly/Hx4R50FOe3R

In eCommerce, expenses fiercely compete for your capital. Often you’ll need funding like working capital loans or cash advances. Which is right for you?

10/08/2021

Rajanis online store recently began saving a full 8 hours every month on customer messaging AND took stock management to the next level. Here's how: http://ow.ly/Tzh650FO9Q2

Linnworks

From saving time on customer messaging to reducing errors to streamlining eCommerce stock, Rajani’s uses Replyco and Linnworks in a winning combination.

09/08/2021

New players are continually entering the social media eCommerce fray. Here's everything we know so far about Twitter Shop Module: http://ow.ly/2Ked50FNg5h

Social media eCommerce pilot program Twitter Shop Module was launched July 28. Here's what we know about it so far.

26/07/2021

Social media eCommerce is rising fast, and adapting is crucial for staying ahead of the competition.

Here's what online sellers need to know: http://ow.ly/bRGA50FDDXr

Social media eCommerce is on the rise. Discover what sped up its growth, why brands need to adapt and more (including recent statistics).

23/07/2021

🎂 🎁 We're a couple of days late (busy is good, right?), but please join the entire team in wishing our CEO, Artem Verovenko, a very happy belated birthday! 🎈 🎊

23/07/2021

What are the 3 keys to eCommerce success and how did Online Pound Store accomplish them?

Find out here: http://ow.ly/Eo1E50FCpq5

Discover how eCommerce seller The Online Pound Store used Replyco to improve customer service, boost organization and save time.

21/07/2021

Preparing ahead of time for support-related issues can save online sellers loads of time and money.

Read our guest post for Linnworks to discover exactly how to create a proactive customer service culture: http://ow.ly/5be550FAJK7

The ecommerce experts at Replyco offers pro tips on using proactive customer service to avoid potential problems and keep shoppers happy.

15/07/2021

⏰ We all know email templates boost efficiency. But are you taking full advantage of this time-saving tool?

✅ Here are 6 ways to cut manual efforts & improve communications with templated responses. http://ow.ly/q91U50FwLlK

Email templates can help you save time on a variety of communication tasks. Here are 6 ways to use this tool to its fullest potential.