Boxfusion Consulting

06/12/2022

Delivering complex enterprise-wide can be a frustrating and expensive process if managed poorly. Discover how OracleOracle Integration can help you build resilient solutions that are easier to maintain, monitor & less costly to extend.

Boxfusion offers Oracle Integration Cloud consultancy and support to deliver rapid, scalable, integration architectures that help businesses deliver digital transformation faster, remove data siloes, reduce complexity and cost of ownership.

02/12/2022

Unify customer experiences across all your channels with Oracle B2C Service Cloud. Explore how service , delivers intuitive portals for customers, featuring modern service tools and automated case management to support employees.

We are Oracle B2C Service Cloud implementation leaders, due to our technical capability, reputation for integrating Oracle Service Cloud into wider business operations and delivering award-winning customer experience outcomes.

04/10/2022

Explore how Boxfusion integrates elements of user-centric design processes into our project delivery approach to identify pain points and solutions for users.

Boxfusion's User Experience (UX) Design leverages user insights to realise the maximum value from your tech investment to create superb Customer Experiences.

28/09/2022

In our latest , we demonstrate the versatility of Oracle Intelligent Advisor by discussing five industry use cases and how it can help businesses decision-making, deliver transparent and customers.

Oracle Intelligent Advisor (OIA) can be a great fit for multiple industry use cases. We have chosen 5 different industries to discuss the impact of OIA and how we can help.

15/09/2022

We are excited to be attending Oracle CloudWorld next month to connect with our Oracle community and peers! If you're also heading to Las Vegas, we'd love to catch up.

Join Boxfusion at Oracle CloudWorld, Oracle's biggest cloud conference to date. Learn how you can register and why you must attend.

11/08/2022

stat of the week 💡
Efforts to improve can decrease customer care costs by up to 33%. (Harvard Business Review)

03/08/2022

stat of the week 💡
74 of leaders say exploring and using customer is their No. 1 CX activity (Gartner)

02/08/2022

Explore how Oracle B2C Service leverages , and gold-standard to offer quality service through customers' preferred channels.

We are Oracle B2C Service Cloud implementation leaders, due to our technical capability, reputation for integrating Oracle Service Cloud into wider business operations and delivering award-winning customer experience outcomes.

28/07/2022

stat of the week. 💡
By 2024, organisations with IT teams that understand the needs of customers will outperform other organisations' metrics by 20%. (Gartner)

27/07/2022

Just like your , your needs have changed. They demand technologies that can help them reduce unnecessary effort. Explore our Solution that automates processes and provides cross-department .

Transform the way you serve your employees by equipping them with self-service tools, streamline day-to-day tasks, automate decision making, provide cross-department insights and foster a culture of engagement.

21/07/2022

stat of the week. 💡
By 2025, organisations that enhance channels with a primary goal of a better CX will convert 65% of interactions to . (Gartner)

20/07/2022

Unlock the full potential of your marketing, sales and services with Oracle Cloud. Oracle’s sophisticated suite of applications empowers brands to make the most of every customer interaction and deliver a consistent experience at every step of their journey.

Let Boxfusion help you place an award-winning CX Solution at the heart of your brand, designed to accelerate business performance.