CardEasy

Name: CardEasy
Address: London, W55EP, GB
Telephone: +442077418000
Price range: ££

CardEasy provides a secure, PCI DSS compliant payment solution for contact centers for both voice an

CardEasy provides a secure, PCI DSS compliant payment solution for contact centers for both voice and digital channels

Whether your customers choose to pay over the telephone or via a digital channel such as Email or Webchat, CardEasy provides a simple, secure, and cost-effective payment solution that will protect your customers and de-scope your contact center environment from PCI DSS.

Address

London
W55EP

Telephone

+442077418000

Website

https://www.cardeasy.com/

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Want your business to be the top-listed Computer & Electronics Service in London?

DTMF payment solution for call centres and call recording

Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of their own phone, mid-call in conversation with the agent or using customer self-service autopay (IVR). This technology is called ‘DTMF masking’ as the dual tone multi frequency tones are suppressed so as not to be fully audible or visible.

This de-scopes your call centre and call recordings from PCI DSS, reducing the risk and costs associated with managing card payments in your contact centre, whilst improving customer trust, call handling times and lost transaction rates.