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Booked it

We help businesses of all sizes reach more customers and grow faster!

At Booked it, we combine smart marketing and cutting-edge tech to turn goals into real results.

12/03/2026

Retention. Spend per head. Automated marketing. Abandoned booking recovery.

These aren't separate problems.

They're all symptoms of the same thing — a booking system that captures a transaction and does nothing else with it.

Booked it was built to do something else with it.

If you run a venue and you've been meaning to look at this properly — now's a good time.

→ https://booked.it

10/03/2026

A venue that uses Booked it looks different after 12 months.

Customers come back more - because automated marketing is working in the background.

Spend per head is higher - because upsells are built into the booking, not bolted on at the till.

The team has less admin - because the platform carries the operational load they used to handle manually.

Abandoned bookings get recovered. Customer data is clean and usable. Marketing actually reaches the right people.

Find out more:

→ https://booked.it

05/03/2026

What does a venue look like 12 months after getting this right?

Retention is up – because the system is working in the background, not relying on someone remembering to send an email.

Spend per head is higher – because upsells are built into the journey, not bolted on at the till.

Marketing is automated – because customer data is clean, segmented and actually usable.

The team has less admin – because the platform handles the operational load they used to carry manually.

None of this is complicated. It's just what happens when the infrastructure is right.

If you've been meaning to look at your booking processes properly, there's no better time than now.

→ https://booked.it/book-demo/

03/03/2026

Switching platforms feels risky.

So most venues don't.

They stay with what they know. Work around the gaps. Tell themselves they'll look at it properly next quarter.

But inertia has a cost too – it's just harder to see on a spreadsheet.

- No loyalty infrastructure building in the background.

- No first-party data compounding over time.

- No ability to test, optimise or recover abandoned bookings.

Every month you delay is a month your competitors aren't.

The risk isn't switching.

It's standing still long enough that the gap becomes too big to close.

26/02/2026

Let’s say your venue processes 20,000 bookings a year.

If your booking journey increases spend by just £3 per booking through well-timed add-ons:

That’s £60,000 in additional revenue.

No extra footfall.
No extra marketing spend.
No extra staff.

Just smarter prompts during booking.

Food packages.
Premium upgrades.
Event add-ons.
Membership nudges.

The difference between a booking system and a revenue system is simple:

One processes transactions.
The other actively grows them.

If you’re curious what that uplift could look like in your venue, we’re happy to run through it with you.

https://booked.it/book-demo/

24/02/2026

The best time to increase spend isn’t at the till.

It’s during the booking.

When guests are:

• Choosing their experience
• Planning their visit
• Already in buying mode

That’s where subtle, well-timed upsell works best.

With the right booking system, you can:

✓ Add food and drink packages during checkout
✓ Offer upgrades or premium lanes, tables or sessions
✓ Suggest memberships or season passes
✓ Bundle add-ons into group bookings
✓ Promote event-specific extras

No extra steps.
No friction.
Just smart prompts built into the journey.

For high-volume venues, even a small lift in average order value compounds quickly across thousands of bookings.

Your booking journey shouldn’t just take payments, it should actively grow revenue.

If you’d like to see how that works in practice, book a short demo with our team.

https://booked.it/book-demo/

19/02/2026

On Tuesday we talked about venues under-monetising their existing audience.

So what does “doing it properly” actually look like?

It’s not blasting more campaigns.

It’s building a simple, structured lifecycle:

1️⃣ Abandoned booking recovery
Triggered within hours. Recovers revenue that would otherwise disappear.

2️⃣ Post-visit rebooking nudge
Sent at the right time, not randomly. Increases repeat rate.

3️⃣ Occasion automation
Birthdays, seasonal moments, member anniversaries. High intent. High margin.

4️⃣ Lapsed customer win-back
Segmented properly. Not sent to everyone.

5️⃣ Automated payment reminders
Protect cash flow without manual chasing.

The venues growing consistently don’t rely on ad-hoc marketing.

They rely on systems that run in the background.

And the key difference?

It’s built into the booking and CRM environment — not bolted on later.

If you’re not sure what that looks like in practice, we’re happy to walk you through how operators structure it.

18/02/2026

We’re proud to continue our support of the Association of Indoor Play by sponsoring the Awards Reception at this year’s conference.

It’s always a brilliant event and a great opportunity to connect with operators across the sector. We’re looking forward to being there.

Find out more or book tickets here:
https://associationofindoorplay.org/welcometothe2026conferenceandaward.php

Hope to see you there.

17/02/2026

Most venues spend heavily to acquire customers.

Ads. Influencers. Discounts. Events.

Then the visit ends…
And nothing happens next.

No structured rebooking.
No automated win-back.
No abandoned booking recovery.
No birthday follow-up.
No post-visit nudge.

Just silence.

The reality is this:

Your biggest growth opportunity isn’t new traffic.
It’s the customers who already booked.

Automated lifecycle marketing isn’t about sending more emails.
It’s about building revenue systems that run quietly in the background:

• Abandoned booking reminders that recover lost revenue
• Post-visit nudges that increase repeat rate
• Birthday and occasion campaigns that drive high-margin bookings
• Win-back flows targeting lapsed guests
• Automated payment reminders that protect cash flow

When those systems are live, revenue becomes more predictable.

When they aren’t, growth depends on constant effort.

If your venue doesn’t have structured lifecycle marketing in place, it’s worth seeing what that looks like in practice.

Happy to show you how operators are using it.

12/02/2026

Most venues rely on memory.
“Let’s send something to past customers.”
“We should follow up on abandoned bookings.”
“Did we ever launch that birthday campaign?”

Manual marketing always slips. Automated marketing doesn’t.

The operators seeing consistent revenue growth usually have:
• Abandoned booking reminders running quietly in the background
• Post-visit rebooking nudges
• Birthday campaigns driving repeat spend
• Automated payment reminder emails that reduce missed or late payments
• Automated win-back campaigns targeting lapsed customers

No chasing. No spreadsheets. No ‘we’ll get to it next week’. Just consistent, predictable revenue.

If your marketing only works when someone remembers to press send, it isn’t a system.

05/02/2026

High-performing venues don’t treat every booking the same.

When group size passes a certain point, the journey changes.
Instead of forcing checkout, those bookings become enquiries that can be handled properly.

That allows teams to:

Assign ownership to the right person

Manage availability with confidence

Tailor pricing, packages and extras

Deliver a smoother experience for larger groups

It’s a small shift in flow, but it makes a big difference to conversion, control and guest experience.

Group bookings work best when they’re designed intentionally, not squeezed into a standard booking journey.

Address

1 Street Katharine's Way
London
E1W1UN

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://booked.it/

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