OpenRMA

02/02/2026

🎉 OpenRMA Version 2026.02.02 is Here!

We're excited to announce our biggest update yet - a complete Estimates System!

✨ What's New:
📋 Create professional estimates with automatic tax and discount calculations
📧 Email estimates directly to customers and track their responses (Accepted/Rejected)
🖨️ Print beautiful estimate documents in Letter or A4 format
⚙️ Customize estimates with your own fields and settings
💼 Manage all your estimates in one centralized location
Plus: CompleteSMS integration, enhanced Spanish language support, and dozens of improvements to make your workflow smoother.

This update transforms how you create and manage quotes for your customers. Download the latest version today!

👉 Learn more: https://www.openrma.com

OpenRMA is a windows Computer repair shop software for repair centers. It allows repair shops and technicians to manage and track the RMA Services workflow.

02/11/2025

📢 Goodbye Desk, Hello Freedom! 👋

The future of repair shop management is here with the massive OpenRMA update! Our new Hybrid Access Model means your shop is officially ANYWHERE.

Whether you’re on a PC, Mac, or your phone/tablet, OpenRMA365 connects directly to the same live database as OpenRMA DX. That’s real-time data, everywhere.

✨ What's New in v2025.11?

Workflows: We now detect unsaved changes on service forms—never lose an update!

Reporting: Export your Service Audit Logs and use the new Report Viewer.

Localization: Welcome our new Slovenian language support!

Get the best of desktop control and cloud mobility. See the OpenRMA365 WebApp in action: openrma.com/openrma365

👍 Like & Share if you're ready for true cross-platform power!

26/08/2025

✨ We’ve been working hard to bring you a smoother, smarter, and more connected OpenRMA experience!

Here’s what’s new in our August 2025 update:
☁️ Seamless Microsoft 365 integration with Email
📧 Smarter email enhancements with BCC handling & multiple document types
💰 Improved QuickBooks Online tax handling for UK users
🎨 A refreshed, more compact UI for better usability

These updates make it easier than ever to stay connected, save time, and keep your business running efficiently. 🚀

👉 Learn more about the details in our release notes: www.openrma.com

19/05/2025

🚀 Big News from OpenRMA!

We’ve just released OpenRMA 2025.05.18 — packed with powerful new features:
✅ Services Balance Sheet
✅ Enhanced Asset Audit Logs
✅ Smarter POS defaults & translations
✅ Advanced printing logic
✨ And introducing ServiceTray: a game-changing tool for sending cloud-managed maintenance reminders right from the customer’s system tray!

Take customer care and service management to the next level.
👉 www.openrma.com
📘 Learn about ServiceTray: www.servicetray.net

🔧 Upgrade today!

08/12/2024

📢 Introducing OpenRMA Repair Centre – Version 2024.12.6 🎉

We’re thrilled to announce the latest release of OpenRMA Repair Centre, packed with exciting new features and enhancements designed to make managing your repair business easier than ever! 🚀

✨ Here’s what’s new:
✅ QuickBooks Online Integration (Beta): Connect to your QuickBooks Online company and seamlessly import customer and inventory data.
✅ Microsoft Office-Inspired UI: Work with a clean, familiar interface designed for efficiency.
✅ 50+ Stunning Themes: Customize your experience with professional themes that amaze.
✅ Blazing-Fast Performance: Thanks to DirectX hardware acceleration, enjoy a smooth and visually stunning user experience.
✅ Accessibility Enhancements: Improved keyboard navigation and screen reader support for everyone.
✅ Dynamic Inventory Updates: Automatically adjust purchase prices when they change in a Purchase Order.

🌍 Now available in Italian and Turkish, with new print preview functionality!

🔗 Upgrade now and experience the difference! Visit www.openrma.com for details.

09/09/2024

🚀 Exciting Update for OpenRMA Users! 🚀

We’re thrilled to introduce the latest feature in OpenRMA: a fully integrated Point of Sale (POS) system designed specifically for repair shops!

Now, you can streamline your checkout process with ease. From managing inventory and billing to generating receipts and processing payments, everything you need is in one place with our new POS interface. Whether you’re selling repair services, accessories, or gadgets, our intuitive POS screen has got you covered!

Upgrade your repair shop operations and offer a smoother checkout experience to your customers! 💼💡

Check out the details at www.openrma.com
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15/06/2024

We are thrilled to announce the launch of OpenRMA DX 2024.06, packed with innovative features to elevate your repair shop operations! Here's what’s new:

✨ Enhanced unique RMA numbering to prevent duplicate issues.
✨ Improved inventory management with direct brand and category addition.
✨ Print capabilities for purchase orders and packing slips.
✨ Duplicate serial number check with past information display.
✨ Custom report file selection from outside the software.
✨ Word wrap for resolution code lists for full text visibility.
✨ Serial numbers now included on invoice forms.
✨ Updated Twilio and RedOxygen SMS APIs.
✨ Fixed COGS report and alphabetical sorting of RMA statuses.

Upgrade now to streamline your processes and boost efficiency! 🚀💼

Check out the full details and more on our website:

31/10/2023

🚀 Exciting News! OpenRMA Software just got even better with our latest update!

Are you looking to streamline your repair business finances and boost efficiency? OpenRMA's new invoicing features are here to make your life easier. Say goodbye to paperwork and hello to a more efficient, organized, and profitable repair business.

📦 Features include:
✅ Simplified Invoicing
✅ Faster Payment Processing
✅ Detailed Financial Insights

Ready to take your repair business to the next level? Learn more about our new features and how they can benefit your business: https://www.openrma.com

19/03/2023

OpenRMA 2023.03 has arrived, making it easier than ever to manage jobs, staff & clients.

The new version of our repair shop software has brought a lot of exciting new features for repair stores that will help them to get an edge in the rising competition among the repair industry.
2023.03 Version allows you to visually schedule service Appointments.

Featuring a Service manager's schedule view for dispatching all schedulable employees from one location. Multiple time range views, drag/drop to create or modify events, filter sheduleable employees into groups by Technician, customize how data displays and much more.
www.openrma.com

15/12/2022

💪Benefits of using OpenRMA Software in your repair shop

OpenRMA is a software platform that helps businesses in the repair industry streamline and manage their repair processes. The platform provides a number of benefits to businesses, including increased efficiency, improved customer satisfaction, and reduced operational costs.

😎One of the primary benefits of using OpenRMA is the ability to automate and manage the repair process from start to finish. The platform allows businesses to create and track repair orders, schedule repairs, and manage inventory, all from a single, easy-to-use interface. This saves time and eliminates the need for manual processes, allowing businesses to focus on other aspects of their operations.

💪Another benefit of using OpenRMA is the ability to improve customer satisfaction. The platform allows businesses to provide customers with real-time updates on the status of their repairs, which can help to reduce frustration and improve the overall customer experience. Additionally, the platform’s inventory management capabilities allow businesses to quickly and easily identify and order replacement parts, reducing downtime and getting customers back up and running as quickly as possible.

💡Overall, using OpenRMA can provide a range of benefits to businesses in the repair industry. From increased efficiency and improved customer satisfaction to reduced operational costs, the platform can help businesses to streamline and manage their repair processes, ultimately leading to increased profitability and success.

29/07/2022

📯 We are super excited to announce the release of OpenRMA DX 2022.07.
The new version of our repair shop software has brought a lot of exciting new features for repair stores that will help them to get an edge in the rising competition among the repair industry.

2022.07 Version provides an IT Asset Module and a Brand new Form Customizer.

💡What is asset management in IT ?

💪IT asset management is the business practice of ensuring an organization’s assets are accounted for, deployed, maintained, upgraded, and disposed of when outdated.

💡What is Forms Customizer ?

💪We have enabled fully form customization so you can rename, hide, show and rearrange any form element of OpenRMA Software to your specific needs. Thanks to the new form customizer you can now build entire new forms with just the fields that your business need.

Read more here https://www.openrma.com/openrma-dx-2022-07-released/