Jay's Computer Services

Jay's Computer Services We specialise in PC, Laptop and Mac upgrade and repairs either on-site at our dedicated workshop, at your home or business premises.

We are highly experienced computer technicians with over 30 years of experience in PC, Laptop & Mac Repairs - and much more.... I offer on-site repair services and emergency call outs in Cheshire. Jay’s Computer Services | Computer, Laptop and Mac Repairs covering Crewe, Nantwich and Cheshire
At Jay’s Computer Services, we’re a Crewe based company that provides computer and laptop repairs to homes

and businesses throughout Crewe, Nantwich, Sandbach and the surrounding Cheshire areas. A little more about us…

Experience
Owned and run by Jay Kracke, the technicians working on your equipment are extensively trained with nearly two decades of working directly within the computer repair industry and are the ‘turn-to’ business for repairs that others simply can’t undertake. No outsourcing
All repair services advertised are performed by us; we won’t trust your repair with anyone else, whether that be for logic board repair to data recovery!. Plus, as we conduct all repairs directly, turnaround for getting your equipment back is much faster. Free estimates: we do not charge an estimate fee
Unlike many others, taking apart your PC, Laptop or Mac to determine what is wrong with it costs £0 here. We believe diagnostic fees are predatory in this business. For a spoken word estimate of your problem, there is no fee! Affordable: We don’t lie about your problem to milk you for more money
We will never misrepresent what we are doing, such as replacing an external hard drive cable and charging you for data recovery. Our belief is that we want you to be a customer for life and its therefore not about a quick fix for a quid. We’re trusted by our community, and there’s a reason for it. We do not perform jobs we cannot do properly
We understand we’re a trusted repairer and you may feel most comfortable for us to look after your PC when somethings gone wrong. If we feel we’re not the best fit for the job, we’ll tell you so. In fact we’ll beg you to get the right outcome. This could be when we’re aware of a manufacturer recall or simply because of your extended warranty with that business. Our goal is to make you happy while making money so that you’re equally happy to refer us and indeed come back in the future. If we can only do one without the other, we will not take on the job. Encouraging knowledge sharing in the local community
We love it that some of our customers are really passionate about their computers. That’s why we run small programs for budding builders and repairers to come in to our shop and gain first hand knowledge. This could be seeing how a repair is done, or actually getting to build your own new computer that you’ve just specked and purchased from us. And of course, we won’t charge for the privilege of passing on that knowledge and experience.

Technology should make life easier, not more stressful.Whether you're a home user with a slow laptop or a business that ...
29/06/2026

Technology should make life easier, not more stressful.

Whether you're a home user with a slow laptop or a business that relies on its IT every day, we're here to keep everything running smoothly.

At Jay's Computer Services, we've been supporting customers across Cheshire since 2013, providing honest advice, reliable repairs and professional IT support you can depend on.

Our services include:
• PC & Laptop Repairs
• Business IT Support
• Cyber Security
• Network Installation & Support
• Data Backup & Recovery
• Custom Gaming PCs

With over 400 customer reviews and a reputation built on recommendations, you can be confident you're in safe hands.

If you need friendly, local IT support, we'd love to help.

📞 01270 897386
🌐 www.jayscomputerservices.co.uk

Technology problems don't have to be stressful.Whether it's a slow laptop, a business IT issue, data recovery, network p...
21/06/2026

Technology problems don't have to be stressful.

Whether it's a slow laptop, a business IT issue, data recovery, network problems, or ongoing IT support, we're here to help.

Proudly supporting homes and businesses across Cheshire since 2013.

If you need reliable, local IT support, get in touch today.

After two days at the ESET Partner Conference 2026, it's back to the workshop and back to supporting our customers.The c...
13/06/2026

After two days at the ESET Partner Conference 2026, it's back to the workshop and back to supporting our customers.

The conference was a fantastic opportunity to hear about the latest developments in cybersecurity, managed IT services, threat prevention, and upcoming ESET product updates. It was also great to hear from cybersecurity expert Jake Moore, whose insights into the ever-changing threat landscape reinforced just how important proactive security has become for both businesses and home users.

One thing was clear throughout the event: cyber threats are becoming more sophisticated, and organisations can no longer afford to take a reactive approach to IT security.

At Jay's Computer Services, we help local businesses with everything from managed IT support and Microsoft 365 to cybersecurity, backups, networking, and day-to-day technical support. Attending events like this helps ensure we're bringing the latest knowledge, technologies, and best practices back to our customers.

A big thank you to ESET for hosting such a well-organised event and for bringing together IT professionals from across the country to share ideas, experiences, and expertise.

Now it's back to what we do best – repairing computers, building gaming PCs through Kraken PCS, supporting local businesses, and helping customers stay secure online.

The biggest takeaway? Cybersecurity is no longer just an issue for large corporations. Every business and every home user needs to be thinking about how they protect their data, devices, and online accounts.

James Kracke
Managing Director
Jay's Computer Services

Off to the ESET Partner Conference 2026 today.It's always good to step away from the workshop occasionally and spend som...
08/06/2026

Off to the ESET Partner Conference 2026 today.

It's always good to step away from the workshop occasionally and spend some time learning about the latest developments in cybersecurity and business IT. Technology moves quickly, and keeping up to date helps ensure we're providing the best possible advice, support, and protection to our customers.

Looking forward to a couple of days of networking, training, and seeing what's coming next in the world of cybersecurity.

Hopefully I'll come back with a few new ideas and services that will benefit both our home and business customers.

James
Jay's Computer Services

03/06/2026

Looking for a trusted local computer specialist?

Kraken PCS is proudly part of Jay's Computer Services, a local business that has been supporting home users and businesses since 2013. With over 400 customer reviews and a reputation built on honest advice, quality workmanship, and excellent customer service, you can trust you're in safe hands.

Whether your computer has stopped working, needs an upgrade, or you're looking for a powerful new gaming system, we're here to help.

Our Services:
PC & Laptop Repairs
Managed IT Support
Custom Built Gaming PCs
Gaming PCs & Laptops

Why choose Kraken PCS?
Part of Jay's Computer Services
Over 400 customer reviews
Friendly local service
Custom systems built to your requirements
Support for home users and businesses
Quality components from trusted brands

Call us today on
Phone: 01270 895 323
Mobile: 07456 080 922

Visit: www.krakenpcs.co.uk

Power. Performance. Reliability.

Built by gamers. Trusted by customers.

Kraken Pc's Jay's Computer Services

We've been a little quiet on Facebook lately...And honestly, that's because we've been busy doing what we do best.Over t...
02/06/2026

We've been a little quiet on Facebook lately...

And honestly, that's because we've been busy doing what we do best.

Over the past few months, we've been:

• Completing a steady stream of PC and laptop repairs
• Preparing and building new custom systems
• Upgrading customer hardware and improving performance
• Processing warranty repairs and insurance work
• Recovering important customer data
• Supporting local businesses with their day-to-day IT needs
• Providing both remote and on-site IT support across Cheshire
• Deploying new computers and replacing ageing systems
• Managing Microsoft 365 environments, email migrations and user support
• Setting up and maintaining business networks, Wi-Fi and internet connectivity
• Managing server, network and telephone system projects
• Assisting businesses with cybersecurity, backups and disaster recovery planning
• Supplying and configuring new laptops, desktops and workstations
• Building gaming PCs for customers across the region
• Keeping the workshop busy enough that we've barely had time to post about it!

As today's photos show, the workshop is full of repairs waiting to be returned, systems being upgraded, new cases ready for upcoming builds, and plenty more work on the bench.

It's been a busy few months, and while we haven't posted as often as we'd like, that's simply because we've been focused on looking after our customers and keeping projects moving.

Since opening our doors in 2013, Jay's Computer Services has continued to grow through recommendations, repeat customers and word of mouth. We don't have a large marketing team, a dedicated social media manager or a sales department. What we do have is a commitment to providing honest advice, quality workmanship and reliable support to every customer who walks through our door.

Today we're proud to have achieved 286 Google reviews with a 4.8-star rating, something we're incredibly grateful for. Every review, recommendation and referral has helped us grow into the business we are today.

Whether it's a broken laptop, a custom gaming PC, business IT support, Microsoft 365, data recovery, networking, cybersecurity, telephone systems or simply some honest advice, we're here to help.

To every customer who has trusted us with their technology over the last 13 years — thank you. Your continued support is what keeps us busy.

Jay's Computer Services

Serving Crewe, Nantwich, Sandbach and the surrounding areas since 2013

We’re Live – New Website LaunchI’m pleased to announce the launch of the new Jay’s Computer Services website: https://ja...
19/03/2026

We’re Live – New Website Launch

I’m pleased to announce the launch of the new Jay’s Computer Services website: https://jayscomputerservices.co.uk

A big thank you to Creatif Digital for their work on the design and build of the new site.

The new site makes it much easier to see exactly what we offer, including:
• Computer & Laptop Repairs
• Mac Repairs (component-level specialists)
• Remote IT Support
• Custom Gaming PCs (Kraken PCs)
• Virus Removal & System Cleanups
• Business IT Support & Managed Services

Whether you’re a home user needing a quick repair or a business looking for reliable IT support, everything is now in one place.

• Faster navigation
• Clear service breakdowns
• Easy ways to contact and book

If you’ve used us before, thank you for your continued support. If not, feel free to take a look and see how we can help.

https://jayscomputerservices.co.uk

Address

1-2, Frederick House, Princes Court, Beam Heath Way
Nantwich
CW56PQ

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm

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