Blue Telecoms

16/09/2025

We’re growing the team at Blue Telecoms.

We're looking for an IT Support Engineer to join our existing multi-skill team... not just someone to reset passwords, but a curious, hands-on problem solver who enjoys tinkering with tech, learning new skills, and helping people. If you’ve ever built your own PC, experimented with servers, or dabbled in coding and networking, this could be the perfect career. Come join us at Blue HQ in Neath!

Apply here - https://form.typeform.com/to/usvmQtLY

Ps. We've got an employee cinema 😏

Recruiters, sales people and others, unless you want to switch career, this one isn't for you 😉

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16/12/2021

Come join our team in Neath!

21/04/2021

Junior Technical Support Administrator

We’re looking for a Junior IT Support Administrator to help cater towards our growing number of clients’ needs. After 10 years in the market, we’re growing faster than ever, and looking for technicians and administrators with a positive persona to join our award winning team and help us look after our clients on an even more personalised level.

You will be responsible for managing our clients support queries, questions and some training. Taking ownership of clients issues, and acting as their ambassador right through to resolution to provide the best customer service possible. Collaborate with team members in designing and developing technical solutions that meet users needs with respect to usability, functionality, performance, scalability and reliability.

RESPONSIBILITIES:

• Work in a collaborative environment where team members are encouraged to learn, innovate, and propose creative solutions to solve complex problems.

• Work with our clients to ensure they are able to navigate the complexities of our powerful software solutions.

• Work to ensure that every issue is resolved to the clients satisfaction and within our high standards.

POSITION REQUIREMENTS:

You would be a good fit for this role if you;

• Have strong customer service skills

• Have strong problem solving and analytical skills

• Are experienced with a range of operating systems, including Mac OS, Windows and Linux

• Have a good basic understanding of network, and basic network diagnosis (such as ping, packet loss testing and bandwidth monitoring)

• Ideally have some Linux command line (shell) experience

• Are experienced with some data manipulation through Excel (eg. Removing duplicate records, prefixing and formatting, data validation)

We’re looking for staff to join our team immediately, with excellent pay and benefits.

TO APPLY, PLEASE EMAIL [email protected]

01/07/2019

Even though the World Wide Web is 30 years old, telemarketing is still the no1 sales tool: https://bluetelecoms.com/even-though-the-world-wide-web-is-30-years-old-telemarketing-is-still-the-no1-sales-tool/

“Suppose all the information stored on computers everywhere were linked. Suppose I could program my computer to create a space in which everything could be linked to everything.” – Tim Berners-Lee, inventor of the World Wide Web The World Wide Web has become a huge force in the sales and marke...

28/06/2019

Tips to get your telesales campaign up and running: https://bluetelecoms.com/tips-to-get-your-telesales-campaign-up-and-running/

Telesales appears simple enough, but it’s not easy. There are many barriers to using telemarketing for getting your business out there, ranging from voicemails to gatekeepers. To help get you on the right path, here are some tips from the Blue Telecoms team on how to build an effective telesales c...

12/06/2019

3 headset choices for telemarketing callcentres: https://bluetelecoms.com/3-headset-choices-for-telemarketing-callcentres/

To ensure your agents achieve a high level of productivity each day, it’s important that they give a good quality call centre headset. Headsets are one of those items that are used, abused and expected to give 100% service at all times – so it makes sense not to go cheap on them. In reality, …

10/06/2019

So, you want to buy a dialler? https://bluetelecoms.com/so-you-want-to-buy-a-dialler/

Many call centre owners believe that just owning a dialler will solve any performance issues that the sales floor faces. Sure, it’s true that the ability to make more calls does guarantee you’ll make contact – yet dialling blindly will only cause you further issues down the road, possibly endi...

10/06/2019

The telesales agent daily checklist: https://bluetelecoms.com/the-telesales-agent-daily-checklist/

Getting “in the zone” is something all telesales agents need to do. Telemarketing is one of those jobs where you need to be 100% productive to hit targets and convert as many leads as you can. For managers, it’s worth looking at the tips below – formulating a daily checklist for your agents ...

07/06/2019

Cheeky chaps, nervous wrecks and why the confident telesales advisor always wins: https://bluetelecoms.com/cheeky-chaps-nervous-wrecks-and-why-the-confident-telesales-advisor-always-wins/

It’s true that there are two types of people that turn off clients during the sales process: The cheeky chappy: Always has an answer to every question, plus a surety that everything is going to be perfect. This can work on many people, yet once your lead flows along the sales funnel, meeting “hi...

03/06/2019

The 4 golden rules of telemarketing:

Telemarketing sounds like a simple idea. Make a few calls, speak to people and promote your business – you’re bound to get results right? Of course, it’s never quite that easy. Telesales is as much science as is is business, trying to match your service with the data and people you contact. If...

30/05/2019

5 important things to do after the sales call: https://bluetelecoms.com/5-important-things-to-do-after-the-sales-call/

Any seasoned sales person will carry out a number of steps after they make a call. These techniques are proven to increase sales, so they’ve built them into their daily sales flow. Here are five actions that you should take after each call to help improve your sales: 1. Consider what you need from...

29/05/2019

7 measurements that help you improve your telesales campaign: https://lnkd.in/dZT3Xua