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Appello Group

Name: Appello Group
Address: 19 Queensway, New Milton, BH255NN, GB
Telephone: +44 333 321 4046
Price range: ££

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Appello Group

We're focused on providing technology-enabled, integrated care and life safety services. These help

Appello started operations in the autumn of 2014 following the merger of CarelineUK Ltd, Cirrus Ltd and Appello Telehealth Ltd but our combined histories go back much further than that… Our journey of supporting housing, health and social care to provide patient and residents with better care dates back to 24th June 1988 when we took our first emergency call. With a team of just five employees we

were pioneers for emergency monitoring within the housing sector. Over the next decade our business grew considerably as did our team. The synergies between the three businesses and changing needs of our customers led to the merger in 2014. Now, working with 3 of the 4 largest housing associations and hundreds of other like-minded organisations we’re transforming the quality of life for older people. Together we now have over 300 employees, supporting over 400,000 people across the UK.

15/06/2026

Are you signed up to Appello?

Get the latest newsletters, industry reports, and expert insights straight to your inbox — and stay ahead in the world of telecare and digital transformation.

Subscribe now: https://eu1.hubs.ly/H0vLy4w0

13/06/2026

🌟 Join our team as a Talent & People Apprentice and play a key role in attracting top talent while supporting a dynamic, inclusive workplace. From managing recruitment systems to keeping vital people data up to date, you’ll be at the heart of shaping our future workforce. https://careers.appello.co.uk/jobs/7903554-talent-people-apprentice.

11/06/2026

A successful digital transformation for Salisbury City Almshouses ✨

With nearly 200 almshouses across 12 historic sites, Salisbury City Almshouse and Welfare Charities partnered with Appello to modernise legacy telecare systems ahead of the digital switchover.

By combining SmartConnect for immediate upgrades and SmartBridge for a future-ready, staged approach, they’ve achieved a flexible, cost-effective solution that protects residents today while planning for tomorrow.

Residents and staff alike are already seeing the benefits — from neater, more user-friendly devices to improved digital management tools.

A smarter, safer future for independent living

Read more: https://eu1.hubs.ly/H0vFrlF0

08/06/2026

What if we could make high-quality, affordable housing a reality for all?

At Housing 2026, we’re bringing the sector together to turn ideas into action.
📍 Manchester Central
📅 23–25 June
📌 Stand D8

From expert insights to collaboration hubs, this is where solutions take shape.

Join us—and help build a better future for housing.

04/06/2026

In February 2026, 21.1% of analogue telecare calls failed—a statistic that carries real consequences for resident safety.

With that responsibility in mind, we prioritise education first. We ensure our customers understand the digital telecare transition fully, so decisions can be made with clarity and confidence.

Watch the video to learn why the digital switch is linked to increased first-time call failures—and what it means for the future of care.

03/06/2026

🚨 Watch now: How procedures improve the telecare call journey.

Learn how the right processes and customer data help ensure every call is handled consistently and efficiently from start to finish.

Speak to our experts to find out more: https://eu1.hubs.ly/H0vLwC50

02/06/2026

Don’t let the digital switchover disrupt your telecare service. SmartBridge by Appello keeps existing analogue hardwired alarms working safely and reliably, giving you time to plan your full digital upgrade with confidence.

With inbound and outbound calling, full device compatibility, and uninterrupted support, it’s analogue to digital conversion without compromise.

Learn more: https://eu1.hubs.ly/H0vLwDQ0

27/05/2026

The digital switchover timeline isn't always within your control. Sudden PSTN withdrawals across the UK are forcing housing associations to make rapid decisions regarding legacy equipment.

Thame & District Housing Association found themselves in this exact position. Rather than rushing into an unplanned, budget-heavy full digital overhaul, they opted for a smarter, phased migration strategy using SmartBridge.

By converting legacy analogue signals into digital-ready data, they protected resident communications while giving their team the breathing room to design a permanent digital road map.

👉 Learn how they navigated the sudden switchover challenge: https://eu1.hubs.ly/H0vFrMN0

26/05/2026

Housing 2026 is almost here!

Join us 23–25 June at Manchester Central and make sure you stop by Stand D8 👋

9,000+ delegates. 350 exhibitors. One sector. One mission.

Let’s shape the future of housing—together. https://eu1.hubs.ly/H0v3t9g0

21/05/2026

The analogue switch-off is nearing, and housing providers must act to keep telecare services safe and compliant ahead of 2027.

Where full upgrades aren’t possible, A2D converters offer a practical interim solution—helping maintain existing systems and reduce service disruption.

But not all solutions are equal. Choosing the right converter is key to ensuring reliability and resident safety. With demand rising, early action is essential to avoid delays, cost increases, and compliance risks.

Read more today: https://eu1.hubs.ly/H0v3wnr0

Address

19 Queensway
New Milton
BH255NN

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+44 333 321 4046

Website

http://www.appello.co.uk/

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