Beacon IT

Beacon IT A company committed to providing exceptional service, honest advice and speaking a language you understand

04/08/2026

๐‰๐ฎ๐ฅ๐ฒ ๐—ถ๐—ป ๐—ป๐˜‚๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐—ต๐—ผ๐˜„ ๐˜„๐—ฒ ๐—ด๐—ผ๐˜ ๐—ผ๐—ป:

๐Ÿ’š 2 hours 7 minutes average time to resolution
๐Ÿ’š 3 seconds average time to answer
๐Ÿ’š 59% of issues resolved on the first call
๐Ÿ’š 99% of tickets resolved within SLA

Behind every number is a person who needed help getting back to work.
Helping make that happen is what we're here for.

๐—–๐˜†๐—ฏ๐—ฒ๐—ฟ ๐—ฐ๐—ฟ๐—ถ๐—บ๐—ถ๐—ป๐—ฎ๐—น๐˜€ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ฑ๐—ถ๐˜€๐—ฐ๐—ฟ๐—ถ๐—บ๐—ถ๐—ป๐—ฎ๐˜๐—ฒ. They follow opportunity.UK limited companies are paying the price. ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡
23/07/2026

๐—–๐˜†๐—ฏ๐—ฒ๐—ฟ ๐—ฐ๐—ฟ๐—ถ๐—บ๐—ถ๐—ป๐—ฎ๐—น๐˜€ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ฑ๐—ถ๐˜€๐—ฐ๐—ฟ๐—ถ๐—บ๐—ถ๐—ป๐—ฎ๐˜๐—ฒ.

They follow opportunity.

UK limited companies are paying the price.



๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡

๐ŸŽ‰ Congratulations to Sammy from the Adcock family, who came into our office to collect the Apple Watch they won in our R...
13/07/2026

๐ŸŽ‰ Congratulations to Sammy from the Adcock family, who came into our office to collect the Apple Watch they won in our Royal Norfolk Show competition! โŒš

Thank you to everyone who visited our stand, entered the competition and had a chat with the team over the two days. It was brilliant meeting so many local businesses and familiar faces.

We hope you enjoy your new Apple Watch, Sammy! ๐Ÿ˜Š

06/07/2026

๐—”๐—ป๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐—บ๐—ผ๐—ป๐˜๐—ต. ๐—”๐—ป๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜€๐—ฒ๐˜ ๐—ผ๐—ณ ๐—ป๐˜‚๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€ ๐˜„๐—ฒ'๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐˜‚๐—ฑ ๐—ผ๐—ณ.

๐Ÿ’š ๐Ÿฎ ๐—ต๐—ผ๐˜‚๐—ฟ๐˜€ ๐Ÿญ๐Ÿฎ ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€ average time to resolution
๐Ÿ’š ๐Ÿฏ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ๐˜€ average time to answer
๐Ÿ’š ๐Ÿฒ๐Ÿฎ% of issues resolved on the first call
๐Ÿ’š ๐Ÿต๐Ÿต% of tickets resolved within SLA

Quietly getting on with keeping businesses running.

That's the bit we're proud of.

One week ago, we swapped the office for the Royal Norfolk Show ๐ŸŒพ2 brilliant days of great conversations, plenty of laugh...
02/07/2026

One week ago, we swapped the office for the Royal Norfolk Show ๐ŸŒพ

2 brilliant days of great conversations, plenty of laughs, a bit of magic, hundreds of Norfolk-isms handed out, and more QR code scans than we'd care to admit.

A huge thank you to everyone who stopped by the Beacon IT stand, entered our Apple Watch competition, shared a story, or simply came over to say hello!

It's easy to forget just how valuable face-to-face conversations are until you spend two days having them.

Already looking forward to doing it all again next year.

๐Ÿ’š

26/06/2026

๐ŸŽ‰ We have a winner! ๐ŸŽ‰

A huge thank you to everyone who entered our Apple Watch competition at the Royal Norfolk Show. It was fantastic to meet so many people over the two days and see all your entries.

Congratulations to The Adcock Family, who have been randomly selected as our winner! ๐ŸฅณโŒš

Thank you again to everyone who stopped by our stand at the Norfolk Chambers of Commerce Business Zone, entered the competition, and made this year's Royal Norfolk Show such a brilliant event.

We can't wait to see you again next year! ๐Ÿ’š

25/06/2026

Magical highlights from Day 1 at the part III

๐Ÿฅถ๐Ÿฅถ๐Ÿฅถ

25/06/2026

Magical highlights from Day 1 at the part II

๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ

Address

59 Holt Road
Norwich
NR66XS

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441603905420

Website

Alerts

Be the first to know and let us send you an email when Beacon IT posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Beacon IT:

Shortcuts

Share

Category