Qwerty I.T Services

Qwerty I.T Services We are an IT Support company based in Perth and offer business IT Support to businesses in Perth, Dundee, Glasgow, Edinburgh, Aberdeen and across Scotland

New kit waiting to be delivered and set up at a customers home office
23/08/2024

New kit waiting to be delivered and set up at a customers home office

Upgrading a Lenovo PC with a 2tb SSD drive to give it a new lease of life for a local customer. Computer has an i7 cpu a...
16/08/2024

Upgrading a Lenovo PC with a 2tb SSD drive to give it a new lease of life for a local customer.

Computer has an i7 cpu and 16gb of ram so the old spinning disk drive was really creating a bottleneck in performance

Setting up a new MacBook air for a customer as part of our “new device package” which includes helping the customer to f...
19/04/2024

Setting up a new MacBook air for a customer as part of our “new device package” which includes helping the customer to find the right device for their requirements and budget, setting up and transferring data and applications from previous device.

An Apple iMac in this case, installing printers and other peripherals and finally the disposal of old devices including secure erasure of any hard drives containing personal data.

We don’t often see machines running Windows XP these days. However, they are still out there for various reasons. This p...
09/04/2024

We don’t often see machines running Windows XP these days. However, they are still out there for various reasons.

This particular client were running a bespoke database package on a windows XP device due to software compatibility constraints. We were asked by the client to put in a more robust solution so that they could continue to run the database but without the need for a dedicated windows XP device.

We migrated the machine into a virtual environment which we could then run inside of a newer Windows 11 device. This saved on space, management costs and took away the worry of an old and unstable Windows XP machine failing.

This weekend we have been working on a full revamp of a customer’s laptop to improve performance and give them a robust ...
07/04/2024

This weekend we have been working on a full revamp of a customer’s laptop to improve performance and give them a robust backup system.

We started by upgrading the RAM and replacing the existing disk with an SSD hard drive which took the boot time from around 4 minutes to under 1 minute and made everything on the laptop much more responsive.

We then removed Norton and Malware Bytes premium as it is not a good idea to run two antivirus programs together. We replaced these two with our recommended Bitdefender Gravity Zone antivirus suite for robust, managed protection against viruses.

Finally, we removed the existing Windows built in backup and replaced it with a more comprehensive backup solution built using the 3-2-1 backup rule (3 copies of your data in total, stored on two different mediums and with one copy stored off site). To achieve this, we installed Veeam workstation backup and configured it to run scheduled daily backups to an external hard drive connected to the laptop via USB; then we installed Comet backup and configured it to run a scheduled daily offsite backup to our Qwerty IT Services managed infrastructure.

Everything is now ready for return and setup on site with our customer.

Last week we had to do some network troubleshooting to decipher exactly how a complex home network had been configured. ...
04/04/2024

Last week we had to do some network troubleshooting to decipher exactly how a complex home network had been configured.

After which we installed a new WiFi6 mesh system, as well as simplifying the network infrastructure to reduce possible failure points.

See, men can multi-task! At least on some things. We set up several Lenovo laptops for a client recently – we install al...
26/03/2024

See, men can multi-task! At least on some things.

We set up several Lenovo laptops for a client recently – we install all of the necessary software, manufacturer and windows updates and security software before delivering these to our client and carrying out remaining tasks on site (Such as setting up printers and transferring client data).

This iMac came in recently in a sorry state – the device was around 6 years old so it still had a few years of life in i...
19/03/2024

This iMac came in recently in a sorry state – the device was around 6 years old so it still had a few years of life in it, but unfortunately it had a “fusion drive” configuration at the time of purchase which was a great idea in theory (Combining a traditional “spinning disk” drive with a super-fast SSD drive) it never worked very well and once the price of SSDs came down it made much more sense to use a single SSD instead of a hybrid setup.

We were tasked with upgrading this device to use a single 480GB SSD drive whilst also reinstalling the iMac with the latest operating system (MacOS Sonoma). This one came with some challenges as the fusion drive was hidden underneath the motherboard so it required removing the screen from the case, removing the fan, removing the power board and the motherboard then installing the new drive before fitting everything back together and re-applying adhesive to the screen.

We loaded up MacOS Sonoma and after taking the iMac for a test drive we confirmed it was now lightning fast and had been given a new lease of life

Address

8 Mountview Road
Perth
PH11LD

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 8pm
Sunday 8am - 8pm

Telephone

+441738479564

Website

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