Carson Tech - Portishead

Carson Tech - Portishead Providing IT Support for families and small businesses in Portishead and surrounding areas.

With over 12 years IT Enterprise experience, a passion for gadgets and everyone's go to guy for tech, you know you are in safe hands with Carson Tech. Services for Portishead, Clevedon and the wider North Somerset/Bristol areas for families and a wider reach for small businesses, feel free to get in touch to have your IT issues, resolved.

In the last couple of weeks, I have seen a new phishing campaign doing the rounds. This starts with someone you know who...
09/05/2024

In the last couple of weeks, I have seen a new phishing campaign doing the rounds.

This starts with someone you know whose mailbox/Dropbox account has been compromised. You are sent a file via Dropbox by the threat actor. The share email sends you to the legitimate Dropbox website, but the "PDF" links you to a phishing website.

As the email comes from a legitimate filehost and the contents of the share cannot be scanned by your email vendor, it's down to you to avoid falling foul of it.

Those who fall victim to this, will risk their email/Dropbox account being accessed and used to spam friends, colleagues and clients (all rather embarrassing!).

Microsoft Defender Browser Protection will prevent you from accessing known phishing, malware and other dangerous websit...
01/05/2024

Microsoft Defender Browser Protection will prevent you from accessing known phishing, malware and other dangerous websites - and best of all, it's free.

Its built into Microsoft Edge but will work in your favourite browsers too. Extension for Chrome in the comments.

While this is for desktops/laptops, you can get the same level of protection using Microsoft Edge on iOS and Android.

You can test it out by trying Microsoft's demo site (also in the comments).

Did you know that bug fix and security updates are ending for Windows 10 are ending in October 2025? It is true there is...
22/04/2024

Did you know that bug fix and security updates are ending for Windows 10 are ending in October 2025? It is true there is still plenty of time if you only have one or two devices, but worth keeping in mind.

For most, the upgrade to Windows 11 is a free license upgrade. Do you need help with the process? Drop me a message.

Merry Christmas / Happy Holidays!Have you been getting texts and emails about a "missed parcel" or similar? You won't be...
16/12/2023

Merry Christmas / Happy Holidays!

Have you been getting texts and emails about a "missed parcel" or similar? You won't be alone.

Scammers use this time of year as the likelihood of you having something delivered is high.

You can avoid these scams by following the National Cyber Security Centre's (NCSC) advice (link in the comments).

Looking for a new work at home monitor(s)? This Dell monitor is fantastic value, and quality to boot.While also having a...
02/11/2023

Looking for a new work at home monitor(s)? This Dell monitor is fantastic value, and quality to boot.

While also having a built in we**am, USBC charging (no need for a laptop charger), the picture quality will be rich and vibrant.

Link in the comments for £185, you can also save 10% if you are eligible to sign up for a discount (apparently, everyone is).

Sorry for the lack of posts recently, I have been working my line of beauty products...I mean, I could right? No! I'm su...
18/07/2023

Sorry for the lack of posts recently, I have been working my line of beauty products...

I mean, I could right? No! I'm sure this grabbed your attention though.

Social engineering is the art of deception. Draw you in, gain your trust and misdirect you. Fortunately, I'm not going to do that. What I will do is inform you about a newish phishing tactic that have been doing the rounds in 2022/23 and is in height at the moment.

Token Stealing, also know as Adversary in the Middle (AiTM) attacks are on the rise. This is where a hacker will direct you to a specially crafted website, and that is it all that is needed. From there, the hacker can steal your session tokens for the likes of your email, social networks, work accounts etc and take control of your accounts, even if you have MFA!

How can you protect yourself? A few ways:
* Don't click on links or attachments from emails you were not expecting, even if you knew the sender (verify by another means of contact first), or manually visit the vendors website
* Use Anti-Threat Protection which scans URL's in real time for any known suspicions
* Keep your devices up to date, including all apps and browsers
* As a business, you can implement multiple

I would recommend that you use Microsoft Defender on your Windows and mobile devices. It comes free with Microsoft Office 365 Family, and allows you to install it on all your families devices (link in the comments).

How can I help falling for these tricks? (2 of 2)1. Do you know the sender? - check the name AND email address2. Were yo...
23/02/2023

How can I help falling for these tricks? (2 of 2)

1. Do you know the sender? - check the name AND email address
2. Were you expecting the email? - i.e. did this message arrive out of the blue
3. Is the email in the same format as you would normally receive from them? - i.e. strange format, lack of content, bad spelling/grammar and "click here to download".

If you answered "No" to any of the above, you should contact the sender by another verified means to confirm if they have emailed you and what it is in relation to.

What should you do if you receive an email that you suspect isn't genuine?

1. Do not open any attachments or web links
2. Do not reply to the email
3. Report the email as Spam/Phishing if your email server supports it, or delete the email

Families and Small businesses, reach out to find out how I can help you improve your email security with Microsoft 365.

Buy Microsoft 365 Family here: https://amzn.to/3wZOaMh
Buy Microsoft 365 Business Standard here: https://amzn.to/3l4xNv4

*Links are Amazon affiliated, which means I earn a small amount from any sales

How do you spot a fraudulent email? (1 of 2)Did you know that it is estimated that over half of all email is spam and / ...
23/02/2023

How do you spot a fraudulent email? (1 of 2)

Did you know that it is estimated that over half of all email is spam and / or fraudulent? It's how most cyber incidents begin at organisations.

Most major organisations have multiple walls of defence on their email systems and even they aren't enough sometimes. Families are even more at risk as "free" email accounts like Gmail.com and Outlook.com are popular for Social Engineering tactics.

Social Engineering, this is the art of someone being conned by another pretending to be legit, insisting that the victim download files or give away personal/financial information such as credit cards or user credentials.

How can I help falling for these tricks? Look out for my next post!

Do you need help buying tech?From laptops to TV's, from smart doorbells to mobiles, I can help.Completely free of charge...
17/02/2023

Do you need help buying tech?

From laptops to TV's, from smart doorbells to mobiles, I can help.

Completely free of charge, message me with questions of what you are looking for.

Additional services are available if you need help setting them up etc. If you are outside of the UK, this service is a flat rate of £10 per item.

Using Biometrics to Unlock Your MobileAre you typing a passcode, swipe pattern or password into your phone every time yo...
17/02/2023

Using Biometrics to Unlock Your Mobile

Are you typing a passcode, swipe pattern or password into your phone every time you unlock it? Doing this repeatedly isn't fun for anyone. Not only does it provide a much better user experience, it also increases security.

Almost all modern devices support biometrics like Fingerprint and / or Facial Recognition, here is how to setup on a range of popular devices:

Fingerprint:
Apple iPhone / iPad (also known as Touch ID) - https://support.apple.com/en-gb/HT201371
Samsung Devices - https://www.samsung.com/us/support/answer/ANS00082563
Google Pixels - https://support.google.com/pixelphone/answer/6285273

Facial Recognition:
Apple iPhone / iPad (also known as Face ID) - https://support.apple.com/en-gb/HT208109
Samsung Devices - https://www.samsung.com/us/support/answer/ANS00062630
Google Pixels - https://support.google.com/pixelphone/answer/9517039

Lastly, if you are using “pattern” on your phone, this is considered insecure by modern standards. Choose passcode or password instead.

Can't find it on your phone? Reach out with your model number and I will find you a guide.

Looking for a cheap tablet? The Lenovo Smart Tab M8 is currently £75 at Amazon (https://amzn.to/3YylxC9). Comes with a c...
15/02/2023

Looking for a cheap tablet? The Lenovo Smart Tab M8 is currently £75 at Amazon (https://amzn.to/3YylxC9). Comes with a charging dock so ideal for web browser in the living room or in the study.

Runs on Android with full access to the Google Play Store for all your favourite social media and video on demand apps. Blows the Amazon Fire Tablets out of the water for performance but at a similar price point.

*Links are Amazon affiliated, which means I earn a small amount from any sales

Do you have a Mac or iPhone/iPad? You should update ASAP.Apple has this week patched their MacOS and iOS operating syste...
15/02/2023

Do you have a Mac or iPhone/iPad? You should update ASAP.

Apple has this week patched their MacOS and iOS operating systems to fix a vulnerability that has been potentially exploited, also known as a zero day. This means the likelihood of an attack on one if your devices is greater than normal.

More information can be found from here: https://www.theregister.com/2023/02/15/apple_patches_zeroday_vulnerability

How do I update my iPhone/iPad? https://support.apple.com/en-gb/HT204204

How do I update my MacOS Laptop/Desktop? https://support.apple.com/en-gb/HT201541

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Portishead
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