KWilkie Computer Services

KWilkie Computer Services Established in 2015, KWCS is your Small Business and Home Computer Support Specialist. Repairs, Upgrades, Anti-Virus, Installations and Sales.

We are your local IT Solution! Shop Small and Keep Portland Wired. Small Business and Home Computer Repairs, Upgrades & Installations. Anti Virus Cleanup, Internet Connectivity & Networking, Data Backup and recovery,
Home tutoring and buying advice
Small Business I.T. Managed Services Provider

Apologies for the short notice
09/04/2026

Apologies for the short notice

These new Large Print Keyboards are in stock!We have a community partnership with Love Large Print Project LLPP, advocat...
16/03/2026

These new Large Print Keyboards are in stock!

We have a community partnership with Love Large Print Project LLPP, advocates for Large Print and inclusivity in the arts and literary spheres.

Visit us at our shop in Castletown to pick up a Large Print Keyboard for yourself, or a loved one.

Together we can empower our community and provide Your IT Solutions!

"ACT NOW""YOU'RE UNPROTECTED""ALLOW NOTIFICATIONS""YOUR LOCATION IS VISIBLE""DON'T MISS OUT""CLICK HERE""CLAIM FOR FREE"...
02/02/2026

"ACT NOW"

"YOU'RE UNPROTECTED"

"ALLOW NOTIFICATIONS"

"YOUR LOCATION IS VISIBLE"

"DON'T MISS OUT"

"CLICK HERE"

"CLAIM FOR FREE"

"DOWNLOAD"
。。。
Did you fall for it?

If any of these prompts seem familiar to you, it's because you've likely seen them as click bait, and sneaky "hidden in plain sight" advertising on websites. These dangerous tactics are used to trick you into clicking on their malicious links, often resulting in Malware, Viruses, or Theft.

We feel your pain! The scammers are becoming more skilled at disguising their bait as legitimate links and messages, and they often look official.

In a recent article by Which?, they delve into, "How Scammers Use Ads to Target You on Trusted Websites" (Which.co.uk 2026) and this article got us thinking as well. We've seen, even on respectable news and entertainment websites, ads that disguise themselves as download links, ones that illustrate dodgy services, and use targeted ads, among other things!

The trouble is, oftentimes unsuspecting people will click on these, unaware of the dangers they pose.

・What is CLICK BAIT?

(You'll never guess the Real answer!)

Yes, the above IS an example of click bait, great job at spotting that!

Essentially, click bait uses psychology to entice the reader or viewer into spontaneous curiosity. With shock, questions, and a bit of scandal, click bait often uses celebrities to enhance their stories. It makes the viewer curious to learn more, but unfortunately, most click bait that's floating around the internet are full of falsehoods and fibs! Miracle weight loss scams, fake medical or financial advice, and more. This is a rubbish tactic that is widely used by advertising everywhere.

・What are Deep Fakes?

With the scary increase of Generative Ai, fake videos and photography, impersonating real events or people, are cropping up and fooling many people. Scammers use genAi to steal the face, voice, and credibility of politicians, doctors, celebrities, and even ordinary people to further their scamming goals. Among Malware and viruses, now people also need to remain vigilant against proven cognitive decline and waves of false and misleading information known as "Ai Hallucinations."

It's more important than ever to remain cautious and use our critical thinking to save ourselves the trouble of scams.

Which.co.uk explores the dangers of Deep Fakes with an example, in the previously mentioned article, about a viral Deep Fake video that was shown as an Ad scam on the Google News app. It impersonated Dr Hillary and Sir Richard Branson in a fake ITV interview. Follow the link below for the full story.

Websites that allow ads, earn revenue for the ad space, however, often they cannot choose directly which ads are shown on their sites and use systems that are supposed to filter out the nasty ones, but this doesn't always work. That puts the stress and responsibility on the users to spot the fakes, the lies, and the dangers.

Here's a helpful list of "6 Signs of a Scam Advert" from that Which.co.uk article

1. Investments that sound too good to be true

2. Sensational claims - especially health cures or outlandish hacks

3. Poor spelling and grammar

4. Pressure tactics - are you being asked to act fast?

5. Celebrities promoting products or investments - always double check endorsements.

6. Blurred branding and logos - a genuine advert should have better image quality.

https://www.which.co.uk/news/article/how-automated-online-ads-are-used-by-scammers-aFFbX1u44KeO
。。。

A few tips on how to spot a deepfake: pay close attention to a photo or video that "feels off". Look at the faces. Check for unnatural facial expressions, strange blinking and body movements, and visual and auditory inconsistencies.

Be safe on the internet, and if you ever get scammed, and Malware or Viruses end up on your device, come into K. Wilkie Computer Services, and we'll be Your IT Solution!
。。。

✧ Happy 2026! ✧Did you know that we offer a comprehensive home device security service, HomeTECH? We do!  These are just...
20/01/2026

✧ Happy 2026! ✧

Did you know that we offer a comprehensive home device security service, HomeTECH? We do! These are just a few of the excellent perks you get upon sign up for HomeTECH Platinum.

Our HomeTECH customer base grew last year, so, this year, let's keep that momentum! Don't put off the health and security of your data and hardware. We've got you covered!

Wellness for your device = your peace of mind.

Call in for more information.

Local Business owner? Ask us about ProTECH!

✧ THANK YOU for your continued business and support! We look forward to serving you all again in 2026. Merry Christmas a...
15/12/2025

✧ THANK YOU for your continued business and support! We look forward to serving you all again in 2026. Merry Christmas and Happy New Year! ✧

**PS: we have limited stock on last minute techy gifts and stocking stuffers, like headphones, keyboards, memory sticks, power cables, monitors, and more! Stop by our shop in Castletown for deals. We're open daily this week through Friday.**

HELP NEEDED !!Has anyone in Castletown down by my shop either taken in this parcel for me or knows who NMBH might be ple...
28/11/2025

HELP NEEDED !!
Has anyone in Castletown down by my shop either taken in this parcel for me or knows who NMBH might be please?

・We've equipped you with the skills on How to spot a scam, but... what do you do once they're discovered? Read the info ...
06/11/2025

・We've equipped you with the skills on How to spot a scam, but... what do you do once they're discovered? Read the info here for tips, and read further helpful information on which.co.uk ・

"If you lose any money to a scam, call your bank immediately using the number on the back of your bank card and report it to Action Fraud, or call the police on 101 if you’re in Scotland...and (report) websites to the NCSC using a form on the NCSC website." (which.co.uk)

Link to NCSC: https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-website

Source Link for further information:
https://www.which.co.uk/news/article/watch-out-for-windows-10-scams

・Story Time! ・Who said IT Security can't be enjoyable too? Well, we certainly didn't, after all - it's what we do and wh...
22/10/2025

・Story Time! ・

Who said IT Security can't be enjoyable too? Well, we certainly didn't, after all - it's what we do and what we love. Knowing we're a group of nerd...er... IT enthusiasts, we were sent these great stories recently (author(s) unknown) from the Dorset Police, which illustrate the smart way to deal with the recent Winter Fuel Payment Scam that's been going around.

Read on for 3 themed retellings of how one IT savvy senior deals with the scam attempts.

-----------------------------------------------------------------------

Winter Fuel Payment Fraud Stories

(Vote for your favourite version & spread the word)

✧ Version 1: The Grateful Detective (Mystery)

Detective Inspector Margaret Ashworth had managed many complex cases in her career, but at seventy-three, she'd finally retired to her cottage in the Cotswolds. She thought she'd seen every deception imaginable.

Then came the phone call.

"Mrs. Ashworth? I'm calling from the Department for Work and Pensions about your Winter Fuel Payment. We need to update your details urgently, or you'll miss this year's payment."

Margaret's hand trembled slightly—not from age, but from a flutter of panic. The heating bills had been high. Her pension stretched thin. The voice sounded so official, so concerned.

"I... I need to provide my details?"

"Yes, just your bank account number and sort code to process the payment directly."

Margaret reached for her handbag, then stopped. Something nagged at her detective's instinct. "Which department did you say you're from?"

"The DWP, madam. The Winter Fuel Payment division."

Her mind sharpened. "And you need me to sign up?"

"Yes, urgently. Today's the deadline."

Margaret's heart raced—but now with recognition, not fear. She'd felt this before: the pressure tactics, the artificial urgency, the false authority. She'd interviewed enough con artists to know their methods.

"Young man," she said coolly, "I investigated fraud for twenty years. The Winter Fuel Payment is automatic for those who qualify. There is no signup. There is no deadline. And you are not from the DWP."

Silence. Then the line went dead.

Margaret sat trembling, but not from fear anymore. She was furious—furious at herself for nearly signing up, furious at these predators targeting vulnerable pensioners. For a moment, she'd felt helpless, desperate, almost ashamed of her own worry about money.

But she wasn't helpless.

Within an hour, she'd called Action Fraud and reported it. Then she contacted her local newspaper. By that evening, she was standing in the community centre addressing fifty elderly neighbours.

"They almost got me," she admitted. "A trained detective, and I nearly gave them my bank details. Because they knew exactly what to say to make me panic. But here's what everyone needs to know: if you qualify for the Winter Fuel Payment, it comes automatically. No phone calls. No signup. No bank details required. If someone contacts you about it, it's a scam. Hang up. Report it. And tell everyone you know."

The room erupted in discussion. Margaret had spent her career protecting people from criminals. Retirement didn't change that.

✧ Version 2: The Winter Fuel Blessing (Fantasy)

In the village of Winterhaven, where frost giants slumbered in the northern mountains, the Council of Elders had decreed that all citizens over the age of wisdom would receive the Winter Fuel Blessing—enchanted crystals that would keep their hearths warm through the biting cold.

Elara Brightwood, a retired battle mage of seventy winters, lived alone in a cottage thick with protective runes. She'd fought shadow demons and survived the Frost Wars. Her hands, once steady enough to weave complex spells, now shook with age.

When the messenger raven arrived, she felt a spike of anxiety pierce her usual confidence.

The parchment read: "Noble Elder, your Winter Fuel Blessing requires immediate registration. Send your Bank Vault access codes via return raven to claim your crystals. Urgent. The Collection Bureau."

Elara's chest tightened. She'd heard the fuel crystals were being distributed, but she'd received no official notice. Had she been forgotten? Would she freeze this winter? Her magical abilities had waned and her spells could no longer heat her home.

Her hand reached for her quill to write her vault codes.

Then she paused.

In her adventuring days, she'd faced a shapeshifter that used false messages to steal from the unwary. They'd always added pressure: urgent, immediate, act now.

Elara closed her eyes and cast a simple detection spell—one of the few she could still manage. The parchment glowed sickly green. Forgery magic.

Her fear transformed to rage. Some trickster was preying on elderly villagers, exploiting their vulnerabilities.

She burned the false message and flew (somewhat shakily) to the actual Council Hall. The clerk confirmed what she'd suspected: "The Winter Fuel Blessing goes automatically to all qualifying elders, Mistress Brightwood. No registration required. This is the work of fraudsters"

Elara reported it to the guards and then she did something better.

She visited every elder in the village, forty-three in total. She showed them the false message and explained the deception. She described how the fear felt—the panic, the desperate urgency to act.

"They're using our fears against us," she told them. "But we're not helpless. We're the generation that survived the Frost Wars. We share information, we protect each other, and we make sure every elder in Winterhaven knows: if someone asks for your vault codes to 'register' for the Blessing, it's a scam. Burn their message and warn your neighbours."

And when the real Winter Fuel Blessings arrived—automatically, as promised—Elara's cottage glowed warm not just from crystal light, but from the satisfaction of protecting her community.

Some battles, she'd learned, you won not with fire spells, but with shared wisdom.

✧ Version 3: Commander Chen (Sci-Fi)

Earth Station Delta, Year 2087

Commander Mark Chen, 68, had piloted the first Mars colony ship and survived three deep-space emergencies. But retirement on Earth Station Delta was expensive, and he was cautious with his money to pay for his oxygen ration and heating in the station's cold outer ring.

When the holographic message materialised in his quarters, his pulse quickened.

"URGENT: Earth Station Administration. Your Universal Basic Warmth Credit requires immediate verification. Upload your bio-ident key and banking neural link within 24 hours or forfeit this quarter's heating allocation. -Climate Welfare Division"

Marks's hands shook as he reached for his neural interface. Twenty-four hours? He'd freeze if he missed this. The outer ring was brutal.

The message felt wrong, but desperation clouded his judgment. He'd spent his life making split-second decisions in crisis, but this fear was different—slower, more paralysing.

His finger hovered over her bio-ident key.

Then his old astronaut training kicked in: When something feels wrong in space, you don't rush. You verify.

Mark pulled up the official Earth Station Administration portal. There, in clear text: "Universal Basic Warmth Credits are distributed automatically to all qualifying residents. Administration will NEVER request bio-ident keys or banking links via message. If contacted, this is a phishing attack. Report immediately."

The fear drained away, replaced by cold fury. Someone—or some AI—was targeting vulnerable elderly residents, exploiting their fears and confusion about new systems.

Mark wasn't just angry. He was a commander.

He reported the scam to station security, then did something more important. He and sent a station-wide broadcast to every resident over 60.

"This is Commander Chen. I was nearly scammed by the heating credit scam today. Here's what you need to know: your warmth credits come automatically. No verification. No bio-keys. No banking links. Ever. If contacted, it's fake. Delete it. Report it. And pass this message on. We survived deep space. We don't let some algorithm scam artist freeze us out. Chen out."

Within hours, hundreds of elderly residents shared their own near-miss stories. The station's AI security traced and shut down the phishing network. And Mark organised weekly community briefings on digital scams.

He'd spent his career protecting crew members from the void. Turned out, some voids were digital, and the elderly were the most vulnerable astronauts of all.

But now they had a commander again. And they were watching out for each other.

Key Fraud Warning

The Winter Fuel Payment is AUTOMATIC for those who qualify. You do NOT need to:

· Sign up or register

· Provide bank details

· Click links in emails or texts

· Share personal information

If contacted about "registering" for Winter Fuel Payment, it's a SCAM.

Legitimate payments arrive automatically from the government—no action needed.

(Beware of AI. It's best not to use it. Period.)

✧ read the full article on Which ✧"6 signs your computer has been hacked – and what to do about it. Strange behaviour on...
08/10/2025

✧ read the full article on Which ✧

"6 signs your computer has been hacked – and what to do about it.

Strange behaviour on your Windows or Mac PC could be more than a glitch, so check our tips to recognise the risks and keep your data safe...

If your computer has started running slowly or showing error messages, it could simply be due to age. However, the worst-case scenario is that your device has been compromised, putting your personal data at serious risk." (Which.com)

Follow this link - - - - - >> https://share.google/5YULiTatuGLDRlSiL

For information and solutions for PC and MAC
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We encourage all of our customers to take advantage of our HomeTECH services, which include 24/7 Malware monitoring and Anti-virus.

Call or stop by our Castletown shop to set up HomeTECH, and step into Your IT Peace of Mind!

Thank You for Supporting Small Business.
K. Wilkie Computer Services: Your IT Solution ・

✧ Good News Everyone! ✧Throughout the years we've accumulated quite a surplus of old devices and we've finally found the...
06/10/2025

✧ Good News Everyone! ✧

Throughout the years we've accumulated quite a surplus of old devices and we've finally found the perfect way to recycle them!

KWCS

02/09/2025

・Community Partnership Announcement・

Because we're stronger together.

K. Wilkie Computer Services is partnering with the non-profit, Love Large Print Project LLPP, in the launch of a brand new community initiative:
LLb 〜 Love Local business

K. Wilkie's will be a hub, providing LLPP with access to a physical presence. For now, you can visit the cozy Castletown shop on Tuesdays from 11-1, or by appointment, to chat with an LLPP representative about their mission, about event or resource collaboration, any info about what they've been up to, or to simply have a chat! Whilst there you can also browse the Portland Atlantic Academy Student's Poetry/Prose folder to indulge in our young people's creativity.

We envision an economically strong Portland, and are thrilled to be a part of a community partnership for mutual aid.

〜 LLPP recommends KWCS for your IT needs!

Shop Small, Shop Local, and Keep Portland Wired.

Address

8a Castletown
Portland
DT51BD

Opening Hours

Monday 10:30am - 5:30pm
Tuesday 10:30am - 5:30pm
Wednesday 10:30am - 5:30pm
Thursday 10:30am - 5:30pm
Friday 10:30am - 5:30pm

Telephone

01305822410

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