MS IT Solutions Ltd

MS IT Solutions Ltd AI automation agency based in St Albans. We have a successful track record in providing high value, award-winning products.

We help small businesses across Hertfordshire save time and win more customers with AI chatbots, workflow automation and custom software MS IT Solutions is located in St Albans Hertfordshire and has delivered market-leading online services to the home, home office and SME markets since 2006. Since the launch of MS IT Solutions we have strived to reshape the hosting market based around the principl

es of:

• Low prices
• Highly automated systems
• Giving our customer's control
• Powerful products
• Small teams of high-quality employees

With many features, other than web hosting, like Business Email, Cloud Storage, and Project CRM Solutions, our unlimited hosting and powerful dedicated server hosting are the logical choice for webmasters of all sizes. Our market-leading reseller account has been designed with web designers and developers in mind, offering a completely white label and customizable reseller hosting environment. MS IT Solutions customers have a real impact on our business and products with over 1,000 customer ideas and suggestions implemented to date. Using the feedback form within their control panel hundreds of suggestions are sent every week and we read every single one of them.

For the past few months, I've been quietly building something I've wanted for years.Not just another CRM.Not just anothe...
10/08/2026

For the past few months, I've been quietly building something I've wanted for years.

Not just another CRM.

Not just another support system.

A platform that helps businesses manage their customers, automate repetitive work and deliver better customer service—all from one place.

It's almost ready, and I'll be sharing more over the coming weeks.

Follow this page to see the journey.

05/08/2026

Still running your business with spreadsheets, emails and sticky notes?

There comes a point when your business needs more than a collection of tools.

I've been building a platform that brings everything together in one place:

✅ Customer Management
✅ Support Tickets
✅ Appointment Booking
✅ Task Management
✅ Automated Workflows
✅ Customer Portal
✅ Knowledge Base

It's designed to help businesses save time, improve customer service and stay organised.

I'm looking for a few businesses to test it before the official launch.

Interested? Send me a message with DEMO.

What if your website could answer customer questions at midnight — without you lifting a finger?That's exactly what MBot...
05/06/2026

What if your website could answer customer questions at midnight — without you lifting a finger?

That's exactly what MBot does.

MBot is an AI chatbot we build and install on your website. It:

🔹 Answers FAQs instantly, 24/7
🔹 Captures leads while you sleep
🔹 Handles enquiries so you respond to the hot ones first
🔹 Learns your business, not a generic script

We're currently offering the first month completely free for local businesses in St Albans and Hertfordshire.

No long contracts. No tech knowledge needed. We handle everything.

👉 Find out more: msitsolutions.co.uk/mbot

Is your website currently doing any of this? Let us know below 👇

❌ "AI is only for big companies with big budgets."We hear this all the time from small businesses in Hertfordshire — and...
03/06/2026

❌ "AI is only for big companies with big budgets."

We hear this all the time from small businesses in Hertfordshire — and it's simply not true anymore.

Here's what AI can do for a local business TODAY:

✅ Answer customer enquiries at 2am (without hiring anyone)
✅ Qualify leads before they reach your inbox
✅ Follow up with quotes automatically
✅ Handle FAQs so your team focuses on real work

The barrier to entry has never been lower. Most automation tools now cost less than a part-time employee's monthly wage.

If you're a small business owner curious about where to start — drop a comment or send us a message. Happy to give you an honest answer, no sales pitch.

Address

1a Canberra House, London Road
Saint Albans
AL11LE

Website

Alerts

Be the first to know and let us send you an email when MS IT Solutions Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category