In the fast paced airport environment, government and airport authorities, airlines and other airport tenants must ensure that their Information Technology systems are running 24 hours a day, seven days a week. ServiceTec is the partner of choice for the world’s largest and busiest airports. We specialize exclusively in the provision of Managed IT Services to the world's airport and airline indust
ries, managing, maintaining, monitoring and supporting business and mission critical systems faster and more efficiently than any other service provider. Since 1989 we have successfully partnered worldwide with airports and airlines of all sizes and passenger traffic demands, providing IT infrastructure services, on-site and remote service desks, project management, service asset/configuration management, continual service improvement, network management and administration, remote monitoring/diagnostics, network security, systems configuration/management and IMAC services. Our expertise includes passenger check-in and boarding systems (CUSS Kiosks, Mobile Check-in Systems, Departure Control Systems, Queue Control Systems, eGates, Quick Boarding Gates,) Passenger Self-Service Systems (Kiosk Applications, Biometric Access and Border Control Systems, Quick Boarding Gates,) Passenger Wayfinding Systems (FIDS/MUFIDS/BIDS, Airport/Airline Displays, Mobile device flight information systems, Baggage Makeup Displays, Kiosks Applications, Messaging and Paging Systems,) Security Access and Monitoring Systems (Biometric Access, Border Control, CCTV, Control Access Systems, Emergency Services), Specialist Airport Systems (PMCS, Baggage Tracking, AOBD, Control Centers) and Staff Augmentation. Operating from bases in North America, Europe and Far East, we currently support systems at some of the world’s largest and busiest airports, including San Francisco, Minneapolis-St. Paul, Nashville, New York, Oakland, Heathrow, Schiphol, Manchester, Gatwick, Berlin Brandenburg and Munich. We set the standards against which other support companies are measured.
