Superfast-IT

Superfast-IT Business IT support for companies in Birmingham and across the West Midlands

If your business uses info@, sales@, or support@, and someone set it up as a standard user mailbox with a shared passwor...
16/06/2026

If your business uses info@, sales@, or support@, and someone set it up as a standard user mailbox with a shared password, there are two things worth knowing.

First, every person who has ever had that password can still use it. When staff leave, the password rarely changes. Shared credentials are one of the most common ways small businesses get compromised.

Second, you're paying a Microsoft 365 license on a mailbox that no individual person actually owns. That's unnecessary.

Microsoft 365 has a built-in option that fixes both: Shared Mailboxes.

Every staff member accesses the shared address through their own login. Replies still come from info@ or support@.

Every action is logged under the individual who sent it. And if the mailbox stays under 50 GB, there's no separate license to pay for.

Setting one up takes about five minutes:
1. Sign in to https://hubs.la/Q04lxk920
2. Go to Teams & groups, then Shared mailboxes
3. Click Add a shared mailbox and enter a name and email address
4. Click Add members and choose who gets access

When someone leaves, you remove them in 30 seconds. No password resets, no risk of an ex-employee quietly reading client emails.
If you're not sure how your shared addresses are currently set up, it's worth a quick check.
📞 0121 309 0090
📧 [email protected]

Onsite IT Support vs Remote IT Support: Which Does Your Business Need?
12/06/2026

Onsite IT Support vs Remote IT Support: Which Does Your Business Need?

Remote support resolves most IT issues. But not all. Here's how to choose between onsite and remote IT support, and when hands-on assistance is the only answer.

🏆⚽The World Cup starts today. Cyber criminals have been ready for weeks.Fake streaming sites, phishing emails dressed up...
11/06/2026

🏆⚽The World Cup starts today. Cyber criminals have been ready for weeks.

Fake streaming sites, phishing emails dressed up as match highlights, "win tickets" links. They spike every tournament, and they catch people out on work devices.

If your team is working and watching this summer, it's worth knowing how protected your business is. Our free Cyber Security Scorecard takes ten minutes.

https://hubs.la/Q04l0SSG0 or call 0121 309 0090.

How to Outsource IT Services: A Practical Guide for SMEs
28/05/2026

How to Outsource IT Services: A Practical Guide for SMEs

Discover how SMEs can effectively outsource IT services to enhance quality, reduce costs, and access specialised expertise for better business growth.

🌟Testimonial Thursday🌟Eleven years with the same client. That's the kind of review that only lands when a relationship h...
21/05/2026

🌟Testimonial Thursday🌟

Eleven years with the same client. That's the kind of review that only lands when a relationship has been built properly, not sold.

We don't take it for granted. Eleven years covers a lot of late nights, new starters, system upgrades and "can you take a quick look?" — and we're still on the same team.

Thank you for the kind words, and for the trust.

If you want an IT partner you'll still be working with in a decade, let's have a conversation.
📞 0121 309 0090
📧 [email protected]

If a website ever tells you to press Windows Key + R, close the tab.That single instruction is the giveaway for a fast-g...
19/05/2026

If a website ever tells you to press Windows Key + R, close the tab.

That single instruction is the giveaway for a fast-growing scam called ClickFix, which as been behind a wave of infostealer infections all year.

An infostealer is malware that scrapes every saved password, browser cookie, session token, and stored credit card...

You click a Google result that takes you to a hacked website.

A fake CAPTCHA pops up and tells you to press Windows Key + R, then Ctrl + V, then Enter to verify you're human.

The second you hit Enter; you've installed malware on your own machine.

This attack slips past most security tools because you run the command yourself.

No file was downloaded, so the antivirus has nothing to scan.

The browser shows no warning.

From the operating system's perspective, you typed a command into a Windows
utility, the same as any admin doing real work.

A few things you can do this week:

Tell your team that if any website prompts the user to press Win+R or paste
something into the Run box, they should close the tab and report it.

Restrict PowerShell for non-IT staff using AppLocker or Windows Defender
Application Control. Most office employees have no work reason to run PowerShell scripts.

Make sure your endpoint protection is doing behavioural monitoring and not just
signature scanning. Microsoft Defender for Endpoint and most modern EDR tools
have detection rules specifically for this attack chain.

There's no shame in falling for a fake CAPTCHA. They're designed to look real. But

Once your team knows the keystroke trick, this scam stops working on them.

Cyber Risk in UK Manufacturing: Why Visibility Matters More Than Ever
08/05/2026

Cyber Risk in UK Manufacturing: Why Visibility Matters More Than Ever

Cybersecurity is now vital for UK manufacturers. Discover why proactive visibility is essential to protect production and mitigate risks in the industry.

You waste time receiving, configuring, and shipping laptops to remote employees.When hiring remote staff, the traditiona...
21/04/2026

You waste time receiving, configuring, and shipping laptops to remote employees.

When hiring remote staff, the traditional IT process requires shipping new hardware to a central office, manually installing software, configuring security settings, and shipping the device a second time to the employee.

These delays onboarding and doubles shipping costs.

Microsoft 365 Business Premium includes Windows Autopilot.

You purchase hardware from a vendor and instruct them to ship it directly to the new employee.

When the employee powers on the device, connects to Wi-Fi, and enters their
company email address, Autopilot automatically connects to your Microsoft tenant.

It applies your specific security policies, installs required applications, and configures the desktop environment automatically.

The device is fully configured for business use without an IT administrator ever
physically touching the hardware.

If you need help doing this for your business, comment below with “configure”.

Shadow AI is already inside your business. Here's what to do about it.
20/04/2026

Shadow AI is already inside your business. Here's what to do about it.

Shadow AI is infiltrating businesses without oversight. Learn the risks and best practices to safeguard your data and optimise AI usage effectively.

You can open questionable files and test unverified software without risking your local operating system.Employees occas...
14/04/2026

You can open questionable files and test unverified software without risking your local operating system.

Employees occasionally need to open unverified email attachments or unfamiliar software tools. Executing these directly on a workstation risks malware infection.

Windows 11 Professional includes a built-in feature called Windows Sandbox. It generates a temporary, isolated desktop environment.

You can open files and install software within this isolated environment. If a file contains malware, it cannot access your primary hard drive or the broader company network.

Closing the Windows Sandbox window permanently deletes the temporary operating system and all associated files.

Search for "Turn Windows features on or off" in your taskbar to enable Windows Sandbox.

Address

Stourbridge
DY82AE

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+441213090090

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